Jobs 1 to 15 of 22

IT Service Manager / ITIL / Manchester - 52K

Manchester, Lancashire -
Circle Recruitment
Experience of continual service improvement plan (CSIP) and implementing Service Improvement Plans (SIP) * Experience in a multi Service management role, ideally covering both release management and change management functions. * An expert in ITIL, leading complex ITIL service delivery projects and implementing new process and solutions. * Stakeholder management at a senior...
Salary: £40000 - £52000 per annum + Benefits
Posted: 3 days ago

Customer Account Leader

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Position: Customer Account Leader (IT Service Management) Location: Stockport, Cheshire... Qualifications: ITIL Foundation. Minimum GCSE A-C grades, preferably ‘A’ levels... Good working knowledge of IT service management. Computer literate with experience of using service management software and Microsoft Office... Coaching skills acquired through formal service management and customer service...
Salary: Up to £35,000 DOE
Posted: Yesterday

IT Service Manager

Manchester -
Pertemps ERP
Knowledge of implementing ITIL and service quality procedures. - Experience of effective transition of new services and products into service delivery teams. - Broad exposure to IT infrastructure/application landscape ideally with technical depth in a discipline or ITSM process... As an IT Service Manager your main responsibilities will be: - Be accountable...
Salary: £45,000-£50,000 + Excellent benefits
Posted: 8 days ago

IT Service Desk Team Lead / ITIL / Service Desk

Manchester, Lancashire -
Circle Recruitment
So in the role you shall be responsible for supervising to ITIL best practices and then have an involvement in core IT Service Management functions. This will include Incident Management, Change Management, Configuration Management and Service Level Management... Keywords: IT Service Desk Team Lead / IT Helpdesk Manager / ITIL / SLA / Service...
Salary: £26000 - £31000 per annum + Benefits
Posted: 6 days ago

IT Service Manager - Circa £50K - ITIL - Manchester.

Manchester, Lancashire -
Adria Solutions Ltd
The IT Service Manager is a senior position within the Service & Change Management Team who will operationally manage the provision of IT services to the Group. This will include BAU services and Service Management support, expertise and oversight into projects... * Providing performance statistics and reporting to customers... * Ensuring that agreed...
Salary: £40000 - £48000 per annum + Benefits
Posted: 6 days ago

Service Delivery Leader

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Position: Service Delivery Leader... Customer Relationship Management... - immediate escalation of high impact client Live or UAT issues to Service Delivery Manager for both service outage and commercially related issues Performance Management... - identify personal training needs and action them Coaching... ITIL Foundation. Minimum GCSE A-C grades preferably ‘A’ levels... Computer...
Salary: £25,000 to £35,000 - Dependant On Experience
Posted: 2 days ago

2nd line support Analyst

Manchester, Lancashire -
Harvey Nash plc
The client who are a well known eCommerce business are in need of long term extra resource on there service desk to be responsible for mainly 2nd line issues (some 1st line)... * Working to agreed OLA's and SLA's... * Administration of Service Management Tool, working with the Service Management...
Posted: 14 hours ago

IT Service Managers x2

Manchester, Lancashire -
Talent International
Service delivery, Service manager, ITIL, Major Incident, Problem Change, Transformation, BPR... The Service Manager roles are both key roles within the organisation and will both report into the Service Delivery Manager who manages the provision of IT Services to the Organisation... Manage SLA's and OLA's... Provide performance statistics...
Salary: £40000 - £52000 per annum
Posted: 3 days ago

Support Technician

Stockport, Cheshire -
Net Recruit.co.uk Ltd
As part of the Service Management team you will be responsible for supporting our customer’s business critical systems... The successful candidate will possess strong interpersonal skills in order to provide a high level of customer service which will include excellent verbal and written communication, in addition to analytical and...
Salary: £16,500 - £20,000 DOE
Posted: 16 days ago

IT Support & Service Manager

Manchester, Lancashire -
Uniting Ambition
Planning, building and moving into BAU, we need a strong people manager as well as hands-on IT expert, who can manage the set-up project and also enjoy the continued management of the function. We are looking to hire experience / skills in the following areas - ITIL - service management principles (...
Salary: £45k - 55k per year
Posted: Yesterday

Senior Service Management Transition Manager

Manchester, Lancashire -
CGI
ITIL qualified with excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers... * ITIL certification, preferably Managers Certificate or ITIL Expert... * Commercial Understanding of cost efficient Service Delivery... * Educated to degree level. ********This role has SC clearance as mandatory due to the nature of the...
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 8 days ago

ITIL Change & Problem Manager - Permanent

Manchester -
Interquest - IQ Tech
Some of the responsibilities for the Change and Problem Manager: *Design Build Implement and own, manage/operate the Change and Problem Management Processes including building and maintaining all required documentation / records (currently tactical on spreadsheet - soon to be on a new IT Service Management toolset such as Remedy, Landesk, Seibel) *...
Salary: £35000 - £40000 per annum
Posted: 10 days ago

Systems Administrator

Manchester -
Ricoh UK
SQL Database administration and support... - Data Migration for new customers... - Administration experience of the Axios Assyst IT Service Management software product. - SQL Server T-SQL development... - Development of parameter driven Management and KPI Crystal Reports... - MS Excel Advanced Level. - Experience of working in an ITIL structured service environment... - General knowledge...
Salary: £25k
Posted: Yesterday

IT Infrastructure Service Delivery Manager

Manchester, Lancashire -
L'OREAL UK LTD
Accountability for performance against service SLA... Supplier Management 10% Participate in commercial negotiations of local supplier contracts for service delivery... Demonstrates outstanding service delivery skills... ITIL)... Excellent people management skills... Technical knowledge and experience of: SAP ECC. EMC SANS. CISCO Networks. Intel X series Servers. Microsoft Server, SCCM, SQL. Oracle.....
Salary: Competitive
Posted: 8 days ago

Infrastructure Services Manager (Middleware)

Manchester -
Williams and Glyn
Oversee effective W&G technology middleware infrastructure knowledge management ensuring there is sufficient retained knowledge... - Service Management Execution - Expert... - Risk Management - Proficient to Expert... - Service Management Methodologies and Tools - Proficient to Expert... - Demonstrable experience of (middleware) infrastructure governance and performance management... ITIL with expertise in resiliency, capacity and availability management... -...
Posted: 7 days ago