3 Service Management Jobs in Northampton

Job Title: IT Service Manager Location: Northampton Salary: Up to £75,000 per annum Employment Type: Full-time PLEASE NOTE – NO SPONSORSHIP IS AVAILABLE FOR THIS ROLE Key Areas – Google Workspace, ITIL, JIRA, Framework, Transformation, Projects, Management, Direct Reports, Indirect Reports, SLAs, Agreements, Contracts. Technology, Venders, Suppliers, Strategy … Delivery. Our client, a leading company based in London, is seeking an experienced IT Service Manager to join their team. This is an exciting opportunity for a skilled professional to contribute to the efficient management of IT services and drive transformative projects within the organization. Responsibilities: with suppliers … to ensure optimal service delivery and negotiate cost-effective contracts. reduce costs while maintaining high-quality service levels. discussions and agreements regarding Service Level Agreements (SLAs) with both internal and external stakeholders. service contracts effectively, ensuring compliance and satisfaction. and contribute to IT transformation projects aimed more »

support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a fast-paced environment. more »

data appreciation within the service. Work closely with the Senior Contract Manager and central Data Analysts to create a planned data driven approach to service management where Operational Managers are comfortable using MI to make business decisions. Utilise the new digital training platform and strategy to deliver local … and rolled out nationally Work closely with the central operational system teams to drive product roadmaps What are we looking for? Experience in Operational Management roles or Analytical roles Able to manage relationships with Contract staff and develop strategic improvement road maps. Deployment of basic Change and Project management more »