Jobs 1 to 4 of 4

Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Ensure Service Level Agreements (SLAs), Service Measures (SMs), Operational Level Agreements (OLAs) and Key Performance Indicators (KPIs) are met... Ensure that all cases owned are resolved in accordance with the SLA... So seeking applicants with the following experience and skills: Background in Service Desk, Customer Service or Service Management environments.....
Salary: £16000 - £18000 per annum + Benefits
Posted: 7 days ago

Service Transition Analyst

Nottingham -
Experian
The role also spans across the processes that support the service lifecycle; assisting in the operation of a highly effective Change Management process in order to minimise service disruption and protect service... Impact, evaluation and risk assessment of new projects from a service perspective, defining Operational Acceptance criteria for new...
Salary: £Competitive + Excellent Benefits
Posted: 5 days ago

IT Service Manager

Nottingham -
Capita - ITIN
Capita, FTSE 100 and Leading Business Process Outsourcer, is seeking an IT Service Manager to join their team in Nottingham to provide a single point of accountability for the relationship and delivery of all contracted Service Tower operational services. Overview. This critical position will lead efforts to strengthen the Service...
Salary: £40000 - £45000 per annum
Posted: 9 days ago

Global Support Analyst - Imaging

Nottingham -
Experian
This role plays an important part in providing exceptional service to our user base, in line with SLA's including managing user expectations with a big focus on service delivery... Support integrated applications with an understanding of system integration, test planning, scripting, and troubleshooting... Liaise with third party software/support...
Salary: £competitive + excellent benefits
Posted: 13 days ago