Jobs 1 to 3 of 3

Service Monitoring Analyst

You will work closely with Problem Management and Incident Management to proactively contribute towards Continuous Service Improvement (CSI) initiatives... This role is at the forefront of the Service Management team; you will work to establish close links with areas of the business and strive to improve services offered by the...
Nottingham -
Experian
Salary: Pension, bonus scheme
Posted: 14 days ago

Operational Readiness Process Analyst / Business Analyst

Champions Business Operations and supporting processes and procedures within the organisation, operating within the ITIL frameworks and compliant with ISO2000. * Takes a lead role in the design of business workarounds demonstrating a high level of understanding with respect to drivers, requirements, contractual agreements, service architecture and service management. * Works closely...
Nottingham, Nottinghamshire -
Reed Technology
Rate: £400 - £500 per day
Posted: 4 days ago

Trainee Service Desk Analyst

Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) * Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times * To contribute to overall achievements of required Service Level by maintaining agreed personal targets... Capita End User...
Nottinghamshire -
Capita plc
Salary: £13000 - £14000 per annum + benefits
Posted: 4 days ago