Service Management Jobs in Shropshire

BASED - TELFORD, SHROPSHIRE - INITIAL 6 MONTH CONTRACT. KEY SKILLS- INCIDENT MANAGEMENT, SERVICE OPERATIONS, SERVICE MANAGER, PROBLEM MANAGEMENT, ITIL, SC CLEARANCE, SLA. The Company. My client is a well known Government agency based in Telford. The Role Purpose. As the Incident Manager you will run the incident management processes to undertake...

Experience and knowledge of change management principles and methodologies... - Strong appreciation of Software Delivery and ITIL Service Management lifecycles. - ITIL understanding, with V3 Foundation. - Knowledge of Change Management including tools... - Create and distribute Change Management reports and analysis for Senior Management and technical support groups, answering potential questions or queries... -...

The Operations Lead / Manager will be defining processes & tools to support the organisation wide adoption of a DevOps function, therefore it is essential that the Operations Lead / Manager has a lot of experience with IT Change, Release & Service Management processes (ITIL v3), along with Scrum methodology & Agile concepts such as...