12 of 12 Service Management Jobs in Shropshire

Senior Service Delivery Manager

Hiring Organisation
Envitia
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
recognition of our commitment to innovation, collaboration, and creating an outstanding workplace where people can thrive. The Role As a Senior Service Delivery Manager at Envitia, you will play a central role in leading and developing our service delivery capability as part of our expanding Project Management team. You'll take ownership of our internal product and solution support services, while also serving as an embedded Service Manager on a major defence programme. With an increasing number of products and solutions entering in-service support, Envitia has reached an exciting point of scale where ...

Principal Customer Success Account Manager, Public Sector

Hiring Organisation
Microsoft
Location
Telford, Shropshire, UK
Employment Type
Full-time
customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy, cloud loving person that has Cloud and IT Service Management blood running in their veins? Do you want to be that key person that helps our strategic enterprise customers to achieve … customer business outcomes. The CSAM role in the Customer Success Unit at Microsoft will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. Microsoft's mission is to empower every person and every organization on the planet to achieve ...

Deskside Engineer

Hiring Organisation
Zensar Technologies
Location
Telford, Shropshire, UK
Employment Type
Full-time
Create HLD/LLD documentations Working knowledge of following technologies: Microsoft Identify Manager, Forefront Identity Manager and/or 3rd party Identity Solutions. Identity Management (Active Directory, Azure Active Directory, Microsoft Identity Manager/FIM) O365, Exchange and Exchange Online. Good to have Service Management Automation … several of the following areas: infrastructure solutions (especially Microsoft), cloud technologies, networking, data center operations, platform migration and enterprise directories. Knowledge of operation management, systems security, testing, databases and mobility considerations. Must Have's: Education: Bachelor's degree in equivalent industry experience Successfully implemented/supported Office ...

Program Manager

Hiring Organisation
Response Informatics
Location
Telford, Shropshire, UK
Employment Type
Full-time
10+ years of progressive experience in IT operations, with at least 5 years in a leadership or management role. Demonstrable experience with large-scale IT environments, including on-premise, hybrid, and cloud infrastructures. Technical Skills: Strong expertise in ITIL and ITSM frameworks (ITIL v3 or v4 certification highly preferred … . Extensive experience with Cloud Operations (AWS, Azure, or GCP certifications are a plus). Proficiency in service management platforms (e.g., ServiceNow, Jira Service Management). Solid understanding of networking, cybersecurity principles, and data center operations. Experience with scripting and automation tools (e.g., Python, PowerShell, Ansible ...

Program Manager

Hiring Organisation
Response Informatics
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
10+ years of progressive experience in IT operations, with at least 5 years in a leadership or management role. Demonstrable experience with large-scale IT environments, including on-premise, hybrid, and cloud infrastructures. Technical Skills: Strong expertise in ITIL and ITSM frameworks (ITIL v3 or v4 certification highly preferred … . Extensive experience with Cloud Operations (AWS, Azure, or GCP certifications are a plus). Proficiency in service management platforms (e.g., ServiceNow, Jira Service Management). Solid understanding of networking, cybersecurity principles, and data center operations. Experience with scripting and automation tools (e.g., Python, PowerShell, Ansible ...

PGIM | Senior Associate, Service Desk

Hiring Organisation
PGIM
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
GLOBAL LEADING ASSET MANAGER WITH A DIVERSE & INCLUSIVE CULTURE As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. … follow up to ensure client satisfaction. Assist with day to day administration tasks including submitting application and security requests, generating tickets via the IT Service Management platforms, updating department spreadsheets and other documentation. Evaluate effectiveness of new utilities and tools. Understand standard operating procedures and processes and apply ...

Head of Technical & Quality Assurance

Hiring Organisation
Chaucer Group
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
involves leading and mentoring a team of Quality Assurance Leads and a Technical Assurance Lead, and collaborating with cross-functional teams such as Product Management, Engineering, Architecture, and Service Management within a matrix IT organisation. They will lead Quality & Technical Assurance resources (internal and 3rd party) across … multiple Product Management teams, ensuring that business and technology requirements are both delivered and are aligned. Job Description Develop and communicate the overall Quality & Technical Assurance strategy and long-term vision for CTG, ensuring it aligns with the company's broader business goals. Provide clear and decisive leadership ...

Head of Technical & Quality Assurance

Hiring Organisation
Chaucer Group
Location
Telford, Shropshire, UK
Employment Type
Full-time
involves leading and mentoring a team of Quality Assurance Leads and a Technical Assurance Lead, and collaborating with cross-functional teams such as Product Management, Engineering, Architecture, and Service Management within a matrix IT organisation. They will lead Quality & Technical Assurance resources (internal and 3rd party) across … multiple Product Management teams, ensuring that business and technology requirements are both delivered and are aligned. Job Description Develop and communicate the overall Quality & Technical Assurance strategy and long-term vision for CTG, ensuring it aligns with the company's broader business goals. Provide clear and decisive leadership ...

NSL - Scrum Master

Hiring Organisation
BAE Systems
Location
Telford, Shropshire, UK
will have experience in many of the following: Leadership roles or responsibilities – either delivery or technically focussed – within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching … them and identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It Would Be Great ...

NSL - Scrum Master

Hiring Organisation
BAE Systems
Location
Shrewsbury, Shropshire, UK
will have experience in many of the following: Leadership roles or responsibilities – either delivery or technically focussed – within a professional software, systems or service team Championing Scrum and agile principles within a team Knowledge of the software lifecycle and how to apply agile methodologies to large projects Coaching … them and identifying areas for improvement and training Facilitating team meetings, helping to draw thoughts and ideas from all team members Task and knowledge management tools such as Confluence, JIRA and Trello Continually looking for process improvements Bringing enthusiasm and fun to your work! It Would Be Great ...

AI Solution Engineer ( Project Manager )

Hiring Organisation
TekWissen UK
Location
Telford, Shropshire, UK
Employment Type
Full-time
Title: AI Solution Engineer ( Project Manager ) Location: Remote (UK) Work Type : Permanent Overview: TekWissen is a global workforce management provider throughout the UK, Europe and many other countries in the world. Client is a leading global professional services network operating in over 150 countries, offering assurance, consulting … Business Process Modeling, Business Process Workflow, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Application Integration, Enterprise Architecture, Enterprise Integration, Enterprise Service Bus (ESB), Google Cloud Platform, Inclusion, Influence, Intellectual Curiosity, IT Service Management (ITSM) TekWissen Group is an equal opportunity employer supporting workforce ...

AI Solution Engineer ( Project Manager )

Hiring Organisation
TekWissen UK
Location
Shrewsbury, Shropshire, UK
Employment Type
Full-time
Title: AI Solution Engineer ( Project Manager ) Location: Remote (UK) Work Type : Permanent Overview: TekWissen is a global workforce management provider throughout the UK, Europe and many other countries in the world. Client is a leading global professional services network operating in over 150 countries, offering assurance, consulting … Business Process Modeling, Business Process Workflow, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Application Integration, Enterprise Architecture, Enterprise Integration, Enterprise Service Bus (ESB), Google Cloud Platform, Inclusion, Influence, Intellectual Curiosity, IT Service Management (ITSM) TekWissen Group is an equal opportunity employer supporting workforce ...