13 of 13 Service Management Jobs in Shropshire

services. The team provides support across Live, Development and Test environments, ensuring the availability, performance, and stability of critical infrastructure. Alongside day-to-day service responsibilities, the team also delivers a substantial volume of change, migration, transformation, and project work. A significant portion of upcoming activity involves infrastructure modernisation … operating systems across physical and virtual infrastructure. Support and manage Virtual I/O Server (VIOS) v2 & v3 environments. Administer and maintain IBM Hardware Management Console (HMC) platforms. Perform incident investigation, troubleshooting, and root cause analysis for complex platform issues. Deliver change, upgrade, migration, and transformation activities across ...

profile technology environment and take ownership of the configuration, optimisation, migration and technical delivery of Atlassian solutions. If Jira, Confluence, Bitbucket, Bamboo and Jira Service Management are your bread and butter, this could be a great opportunity to get involved in a technically challenging contract. Responsibilities: Configuring, maintaining … Delivering Jira & Confluence upgrades, migrations and consolidations Performing technical assessments and health checks Administering Jira and Confluence instances Supporting Bitbucket and Bamboo Configuring Jira Service Management, including queues, SLAs and automation Developing integrations using APIs and scripting Automating application upgrades and testing through CI/CD tooling Working ...

willing and eligible to go through the SC Clearance process Overview We are seeking an experienced Data Protection Solution Architect to join the Service Operations team within one of our clients accounts. Service Operations forms part of the wider Hybrid Delivery function, which is responsible for delivering business … operational services across Managed Services and Applications, Multi-Cloud Services and Networks, Service Operations, Service Management and Security, and Service Futures and Optimisation. Due to increased project demand, particularly relating to the Data Centre Exit Programme, an additional Data Protection Solution Architect is required to support ...

willing and eligible to go through the SC Clearance process Overview We are seeking an experienced Data Protection Solution Architect to join the Service Operations team within one of our clients accounts. Service Operations forms part of the wider Hybrid Delivery function, which is responsible for delivering business … operational services across Managed Services and Applications, Multi-Cloud Services and Networks, Service Operations, Service Management and Security, and Service Futures and Optimisation. Due to increased project demand, particularly relating to the Data Centre Exit Programme , an additional Data Protection Solution Architect is required to support ...

player in helping projects and programmes impact, assess and deliver improvements.The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services from the generation of Trade Statistics to the administration of Customs and Excise duties.This … purposes such as iterative developments and testing. Improving the performance of databases and the tools and processes for database administration (including automation).Using database management system software and tools to collect agreed performance statistics. Carrying out agreed database maintenance and administration tasks.Using database management system software and tools ...

through the SC Clearance process We are seeking an experienced Senior Linux Engineer to join a specialist team responsible for delivering both Managed Service and Project-based activities . This is a senior technical role supporting a complex Linux estate across live production, development, and test environments. The successful … SUSE Linux Enterprise Server (SLES) and Red Hat Enterprise Linux (RHEL) Deliver operational support across live, development, and test environments. Perform incident resolution, problem management, and root cause analysis. Implement, test, and deploy infrastructure changes in accordance with change management processes. Support infrastructure migration and transformation programmes. Develop ...

data architecture, solution governance, stakeholder engagement and strategic planning, while supporting the adoption of modern data technologies across cloud, on-premise and as-a-service platforms within Data Platform Services. Key Responsibilities Enterprise Data Architecture Define, own and maintain enterprise data architecture standards, principles and patterns. Ensure data architecture … aligns with organisational architecture policies, governance frameworks and delivery methodologies. Support the evolution of enterprise data capabilities, including data products, metadata management, data fabric and data virtualisation approaches. Architecture Governance and Assurance Review proposed solutions and designs to ensure compliance with agreed architecture standards. Provide architecture assurance throughout delivery ...

vetting process We are seeking an experienced SC Cleared Backup Engineer to join a Backup team responsible for the delivery of Managed Service and Project activities across Live, Development and Test environments. The successful candidate will be responsible for supporting enterprise backup solutions, with a focus on Veritas NetBackup … Test platforms. Deliver change, project, migration and transformation activities. Troubleshoot and resolve complex backup and recovery incidents. Work within established incident and change management processes. Collaborate with technical teams to ensure service availability and successful project delivery. Essential Skills & Experience At least 5-10 years' experience supporting ...

vetting process We are seeking an experienced SC Cleared Storage Engineer to join a Storage team responsible for the delivery of Managed Service and Project activities across Live, Development and Test environments. The successful candidate will be responsible for supporting a range of enterprise storage technologies while contributing … Development and Test platforms. Deliver change, project, migration and transformation activities. Troubleshoot and resolve complex storage-related incidents. Work within established incident and change management processes. Collaborate with technical teams to ensure service availability and project delivery. Essential Skills & Experience: At least 5-10 years' experience implementing, migrating ...

complete boards. Test repaired equipment thoroughly and carry out adjustments or calibration where required. Record diagnostic findings, repairs and test results accurately in our service management system. Assist customer service colleagues with technical queries and clear explanations of repair findings. Inspect colleagues’ repairs when required and follow ...

Work from home/Telford Duration: 6 months initially This senior-level role sits within a Backup team responsible for the provision of Managed Service & Project activities. The team provides support to the Backup solutions on the Live, Development & Test environments as well as performing all Change & Project work. … restore technologies. Strong teamwork and interpersonal communication. Have a proven problem solving ability. Proactive approach to personal workload management. Awareness of the ITIL Service Management framework and specifically incident and change management. Use and support of Veritas NetBackup software and storage appliances. Use and support of backups ...

optimisation, migrations and technical delivery of Atlassian solutions in a high-profile environment. You will configure and optimise Jira, Confluence, Bitbucket, Bamboo and Jira Service Management, including automations and integrations. The role requires 3–5+ years of Atlassian experience, strong Jira/Confluence skills, and a background ...

Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace ...