3 of 3 Service Management Jobs in Shropshire

administration, maintenance, optimisation, and delivery of Atlassian solutions across customer and internal environments. The successful candidate will leverage their expertise in Jira, Confluence, Jira Service Management, Bitbucket, Bamboo, and associated Atlassian Marketplace applications to design, implement, migrate, and enhance enterprise collaboration and workflow solutions. The role requires … capabilities, and provide expert guidance on Atlassian best practices. Key Responsibilities Atlassian Platform Engineering Administer, configure, and maintain Atlassian products including Jira, Confluence, Jira Service Management, Bitbucket, and Bamboo. Perform installation, upgrades, migrations, consolidations, and platform optimisation activities. Design and implement secure, scalable, and maintainable Atlassian solutions. Conduct ...

migrations and consolidations Perform technical assessments and health checks across Atlassian instances Administer Bitbucket and Bamboo alongside core Jira/Confluence products Configure Jira Service Management queues, SLAs and automation Support integration between Jira and other applications via APIs/scripting Configure and manage CI/CD automation ...

Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace ...