12 of 12 Service Management Jobs in Shropshire

summary This senior specialist role is responsible for the management, development and optimisation of the Trust's Radiology digital systems, including PACS, RIS and associated imaging technologies. The post holder will ensure systems are safe, reliable, resilient and aligned to clinical and operational requirements. Working closely with Radiology, Digital … partners, the successful candidate will provide specialist leadership and technical expertise across the imaging systems portfolio. Responsibilities include system administration, performance monitoring, user access management, data quality, information governance, cyber security, business continuity and supplier management. The role will support system upgrades, integrations, service improvements and digital transformation ...

Service Delivery Manager Location: Hove or Telford (or within 1 hour commute) Employment Type: Fixed term for 12 months - with a view to convert to permanent Salary: Competitive + Benefits About the Role We are seeking an experienced Service Delivery Manager to lead the delivery of live operational … services, ensuring high levels of service performance, customer satisfaction, and contractual compliance. This role is responsible for overseeing service operations, managing key stakeholder relationships, and driving continual service improvement across a managed services environment. You will act as the primary point of contact for customers, ensuring services ...

Manager (Service Design & Transition Manager) Location: Hove or Telford (or within 1 hour commute) Type: Full-Time/Fixed Term Contract Experience: 8-15 Years About the Role We are seeking an experienced SD&T Manager to lead the design, transition, and implementation of new or changed services into … live operational environments. You will ensure services are introduced seamlessly, with a strong focus on operational readiness, governance, risk management, and stakeholder engagement. This role is ideal for someone with a strong background in Service Design & Transition , who can bridge the gap between project delivery teams and operational ...

profile technology environment and take ownership of the configuration, optimisation, migration and technical delivery of Atlassian solutions. If Jira, Confluence, Bitbucket, Bamboo and Jira Service Management are your bread and butter, this could be a great opportunity to get involved in a technically challenging contract. Responsibilities: Configuring, maintaining … Delivering Jira & Confluence upgrades, migrations and consolidations Performing technical assessments and health checks Administering Jira and Confluence instances Supporting Bitbucket and Bamboo Configuring Jira Service Management, including queues, SLAs and automation Developing integrations using APIs and scripting Automating application upgrades and testing through CI/CD tooling Working ...

CANNOT BE CONSIDERED. We are looking for an experienced IT Capacity Manager to support a major public-sector technology environment. You will ensure sufficient service, infrastructure and application capacity is available to meet current and forecast demand, reducing the risk of performance degradation and service outages. The role … performance trends, identifying constraints before they affect live services and coordinating capacity planning across multiple technical teams. Key responsibilities: Monitor infrastructure, application and service-capacity trends Identify capacity constraints, performance issues and operational risks Produce capacity forecasts and demand-growth plans Develop performance and utilisation reports and dashboards Complete ...

willing and eligible to go through the SC Clearance process Overview We are seeking an experienced Data Protection Solution Architect to join the Service Operations team within one of our clients accounts. Service Operations forms part of the wider Hybrid Delivery function, which is responsible for delivering business … operational services across Managed Services and Applications, Multi-Cloud Services and Networks, Service Operations, Service Management and Security, and Service Futures and Optimisation. Due to increased project demand, particularly relating to the Data Centre Exit Programme , an additional Data Protection Solution Architect is required to support ...

Description About The Role FDM is a global business and technology consultancy seeking an experienced Service Transition Manager to support a Systems Integrator/Consultancy client delivering large-scale programmes for a Public Sector end client. This role sits across complex portfolios and is critical in ensuring the safe … very good prospects to extend and will be a hybrid role based in Telford. The successful candidate will take ownership of end-to-end service transition, including operational readiness, release-to-live and cutover planning, and early life support. You will work across multiple delivery teams and suppliers, ensuring ...

through the SC Clearance process We are seeking an experienced Senior Linux Engineer to join a specialist team responsible for delivering both Managed Service and Project-based activities . This is a senior technical role supporting a complex Linux estate across live production, development, and test environments. The successful … SUSE Linux Enterprise Server (SLES) and Red Hat Enterprise Linux (RHEL) Deliver operational support across live, development, and test environments. Perform incident resolution, problem management, and root cause analysis. Implement, test, and deploy infrastructure changes in accordance with change management processes. Support infrastructure migration and transformation programmes. Develop ...

data architecture, solution governance, stakeholder engagement and strategic planning, while supporting the adoption of modern data technologies across cloud, on-premise and as-a-service platforms within Data Platform Services. Key Responsibilities Enterprise Data Architecture Define, own and maintain enterprise data architecture standards, principles and patterns. Ensure data architecture … aligns with organisational architecture policies, governance frameworks and delivery methodologies. Support the evolution of enterprise data capabilities, including data products, metadata management, data fabric and data virtualisation approaches. Architecture Governance and Assurance Review proposed solutions and designs to ensure compliance with agreed architecture standards. Provide architecture assurance throughout delivery ...

Work from home/Telford Duration: 6 months initially This senior-level role sits within a Backup team responsible for the provision of Managed Service & Project activities. The team provides support to the Backup solutions on the Live, Development & Test environments as well as performing all Change & Project work. … restore technologies. * Strong teamwork and interpersonal communication. * Have a proven problem solving ability. * Proactive approach to personal workload management. * Awareness of the ITIL Service Management framework and specifically incident and change management. * Use and support of Veritas NetBackup software and storage appliances. * Use and support of backups ...

configuration, optimisation, migrations and delivery of Atlassian solutions in a high-profile environment. The role focuses on Jira, Confluence, Bitbucket, Bamboo and Jira Service Management, with hands-on migration and integration work. Hybrid role in Telford with 2 days onsite per week; candidates must be eligible ...

Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace ...