aspects, coordinating PPM and break/fixes working between the Data Centre Manager and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our … and 6pm-6am. Duties and Responsibilities The role includes but is not limited to the following: - Technical Resource: Witness all critical works on site. Management of M&E tasks to ensure service delivery meets expectations. Support the Data Centre Manager on customer requirements, drawings, pricing and implementations. Assist … risk assessments and permit approvals. Site Availability: Maintaining zero customer down time including any breaches to contractual SLAs and KPIs. Work closely with the ServiceManagement Centre (SMC) on the change control process, that customer communications and fault updates are being accurately reported and managed. Breakdown Post Incident more »
technical plant aspects, coordinating PPM and break/fixes working between the DCM and the Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our … and 6pm-6am. Duties and Responsibilities The role includes but is not limited to the following: - Technical Resource: Witness all critical works on site. Management of M&E tasks to ensure service delivery meets expectations. Support the Data Centre Manager on customer requirements, drawings, pricing and implementations. Assist … and permit approvals. Site Availability: Maintaining zero customer down time including any breaches to contractual SLA’s and KPI’s. Work closely with the ServiceManagement Centre (SMC) on the change control process, that customer communications and fault updates are being accurately reported and managed. Breakdown Post Incident more »
Slough, England, United Kingdom Hybrid / WFH Options
Michael Page Human Resources
This role is a permanent opportunity to join a national business within their talent department focusing on performance management and people development. This would be a good opportunity for someone with previous Performance Management experience to join a growing business and taking ownership of a new initiative within … the company. Client Details Our client is a national business within the BPO industry mainly focused on Outsourcing Customer ServiceManagement based in Slough. This role will be joining a growing department with lots of opportunity for future progression and growth within the position but will need someone … who is confident to work with limited support and take ownership of all tasks. Description The Performance Management Facilitator will be responsible for: Define, deliver, and continuously improve talent management and succession planning practices across all levels Proactively manage internal talent moves to retain talent, develop skills and more »
from ideation through post launch analysis. What are we looking for? Strong professional experience including proven managing complex projects, with strong knowledge of project management methodology and global project deployment experience Knowledge of the Learning and Development lifecycle preferred Understanding of how to bring new products to market Strong … stakeholder management and communication skills Demonstrated ability to Influence without authority across a diverse set of stakeholders and remotely across multiple geographies. Ability to continuously improve processes and ways of working. Knowledge of project management tools (smartsheet) and methodologies preferred. PMP Qualified What will be your key responsibilities … Builds strong connections and partnerships across Mars U teams to ensure successful management and execution of learner experience projects – specifically Learning Operations team, Solutions Procurement managers and Learner Communications & Engagement Managers. Partners closely with MGS Learning ServiceManagement team to optimize the efficiency and effectiveness of project more »