Jobs 1 to 10 of 10

Head of Vendor Service Management - Application Design

Atherstone, Warwickshire -
TNT Global IT
To support this transition, and to manage the providers going forwards, TNT are searching for a Head of Vendor Service Management - Application Design... The Head of Vendor Service Management AD will act as the point of escalation for issues with service processes, liaising with other functions as required to facilitate...
Salary: Competitive Salary + Benefits
Posted: 15 days ago

Service Performance Manager

Atherstone, Warwickshire -
TNT Global IT
This role sits with the Service Operations function and is responsible for the reporting process and ensuring sufficient Interlock with other ITIL processes... Monitor levels of service performance, ensures detailed metrics and records are kept and analysed, provides adequate, accurate and timely reports to Customers and providers and initiates appropriate...
Salary: Competitive + Benefits
Posted: 9 hours ago

IT Service Assurance Specialist - HR, Associates - BASED IN NL OR UK

Atherstone, Warwickshire -
TNT Global IT
Provide non-conformance data analysis and summary reports into engineering/senior management and customer reviews... In depth knowledge of the ITIL framework and Prince2 as well as a high level of IT technical competence. Extensive experience in working in a Service Assurance/Delivery environment and implementing ITIL/service management strategy...
Salary: Competitive salary and benefits
Posted: 11 days ago

IT Service Assurance Specialist - Customer Experience - NL OR UK

Atherstone, Warwickshire -
TNT Global IT
Provide non-conformance data analysis and summary reports into engineering/senior management and customer reviews... In depth knowledge of the ITIL framework and Prince2 as well as a high level of IT technical competence. Extensive experience in working in a Service Assurance/Delivery environment and implementing ITIL/service management strategy...
Salary: Competitive salary and benefits
Posted: 11 days ago

IT Service Assurance Specialist - Pricing - BASED IN NETHERLANDS OR UK

Atherstone, Warwickshire -
TNT Global IT
Provide non-conformance data analysis and summary reports into engineering/senior management and customer reviews... In depth knowledge of the ITIL framework and Prince2 as well as a high level of IT technical competence. Extensive experience in working in a Service Assurance/Delivery environment and implementing ITIL/service management strategy...
Salary: Competitive salary and benefits
Posted: 11 days ago

Team Leader Service Desk - Shifts

Atherstone, Warwickshire -
TNT Global IT
This role sits within the Service Operations function and is responsible for managing a first line team in line with TNT IT Service Centre agreed standards This role is to manage a Shift Team working on the IT Service Desk which operates 24 x 7 x 365 and involves working...
Salary: Competitive Salary + Benefits
Posted: 15 days ago

IT Service Assurance Specialist - Finance - BASED IN NL OR UK

Atherstone, Warwickshire -
TNT Global IT
Provide non-conformance data analysis and summaryreports into engineering/senior management and customer reviews... In depth knowledgeof the ITIL framework and Prince2 as well as a high level of IT technicalcompetence. Extensiveexperience in working in a Service Assurance/Delivery environment andimplementing ITIL/service management strategy and processes... Identify, andprovide resolutions...
Salary: Competitive salary and benefits
Posted: 11 days ago

Head of Service Assurance and Integration

Atherstone, Warwickshire -
TNT Global IT
Maintain strong relationships with other IT functions, such as Demand Management and the Towers to facilitate collaboration... Recommends operational and maintenance acceptance of new systems and services.Is part of the release management conversation, offering guidance and input as required... In depth knowledge of the ITIL framework and Prince2 as...
Salary: Competitive Salary + Benefits
Posted: 15 days ago

Problem Co-ordinator

Atherstone, Warwickshire -
TNT Global IT
Knowledge of Service Management Tools. A good understanding of ITIL V3 at least to foundation level, specifically around change, release, service and problem management. A good IT background in IT infrastructure (UNIX, NT, Windows, LAN/WAN/VLAN, firewalls, web servers, etc) and. /or systems and application development (Oracle, Java, UNIX,...
Salary: Competitive Salary + Benefits
Posted: 15 days ago

Supplier Service Manager

Warwickshire -
Hays IT - Uk Posting account
Role Profile: Working as the supplier service manager you will be accountable for ensuring that Network Suppliers deliver quality services in line with their SLA and operate to the agreed service model, commercial model and compliance requirements. You will be responsible for monitoring and tracking or contracted deliverables from outside...
Salary: £65000.00 per annum + excellent benefits package
Posted: Yesterday