Leeds, England, United Kingdom Hybrid / WFH Options
Mastek
Head Of Service Role Leeds, UK (Hybrid) - Leeds-based with some homeworking and occasional travel to Manchester and Reading SC Eligible/Cleared Candidates About the company Mastek is an enterprise digital and cloud transformation partner that engineers excellence for customers in industries such as healthcare and life sciences … clients. For more details, please visit our website www.mastek.com About the job: Mastek has recently implemented a new government and government-client-facing service, supporting a UK service that has been deemed Critical National Infrastructure. This opportunity replaces the current contract incumbent and offers a permanent opportunity to … evolve and improve the existing service and enable the addition of future business. The Head of Service will lead and improve the service, working closely with the government client. You’ll need to be eligible for SC Clearance and will ideally have led a service in more »
team to support a prestigious government client. You will be working within a small team of ServiceNow professionals as part of a wider technical service desk team delivering changes and providing support to the ServiceNow platform for the service desk team and wider government department who use it. … You will work closely with the Product Manager, Developers and wider service teams, both internally and customer facing, to ensure the ServiceNow platform provides the capability required to support our clients needs. You will be involved in defining and delivering user stories, resolving incidents and testing and promoting major … enabling you to bring your experience to bare and help shape a basic ITSM implementation of the tool for a central government critical national service as it rolls out. We are seeking a skilled and experienced Senior ServiceNow Developer to help us on this journey. You will: Provide software more »
Leeds (Hybrid), East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
ServiceNow Technical Consultant 6 Month Contract Leeds (Hybrid) £(Apply online only)/day (Outside IR35) ServiceNow Technical Consultant needed to develop Service Now solutions for a large-scale Government/(url removed) programme. 6 Month contract with strong chance of extensions. Hybrid Working - twice every 2 weeks on-site … month over time. Start ASAP ideally in March/April 2024: Key skills, experience + tasks will include: Developing ServiceNow solutions for an IT Service Desk team + supporting a wider ITSM implementation/rollout for a critical national Central Government service. ServiceNow API development, web service integration … coding, scripting, customisation + configuration expertise. Developing self-service and automation, Service Portal, Orchestration + Integration Hub. Screen tailoring, workflows, reports, data imports, 3rd party software integration + documentation. Technical Environment: ITSM (IT ServiceManagement), CSM (Customer ServiceManagement, ITOM (IT Operations Managementmore »
Leeds (Hybrid), East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
asap in February/March 2024 (depending on your availability). Key skills, experience + tasks will include: Developing ServiceNow solutions for an IT Service Desk team + supporting a wider ITSM implementation/rollout for a critical national Central Government service. ServiceNow API development, web service integration … coding, scripting, customisation + configuration expertise. Developing self-service and automation, Service Portal, Orchestration + Integration Hub. Screen tailoring, workflows, reports, data imports, 3rd party software integration + documentation. Technical Environment: ITSM (IT ServiceManagement), CSM (Customer ServiceManagement, ITOM (IT Operations Management), ITAM (IT Asset Management), WSD (Workplace Service Delivery), HRSD (Human Resource Service Delivery). Working closely with Product Managers, Developers, BAs, Architects, Project Managers + key stakeholders. Acting as the Lead ServiceNow Developer including supporting a small team of other ServiceNow Developers. ITIL processes + best more »
Leeds (Hybrid), East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Start asap in March/April (depending on your availability). Key skills, experience + tasks will include: Developing ServiceNow solutions for an IT Service Desk team + supporting a wider ITSM implementation/rollout for a critical national Central Government service. ServiceNow API development, web service integration … coding, scripting, customisation + configuration expertise. Developing self-service and automation, Service Portal, Orchestration + Integration Hub. Screen tailoring, workflows, reports, data imports, 3rd party software integration + documentation. Technical Environment: ITSM (IT ServiceManagement), CSM (Customer ServiceManagement, ITOM (IT Operations Management), ITAM (IT Asset Management), WSD (Workplace Service Delivery), HRSD (Human Resource Service Delivery). SC Security Clearance preferred but not essential. more »
Leeds (Hybrid), East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
your availability). Active SC Security Clearance preferred but not essential. Key skills, experience + tasks will include: Developing ServiceNow solutions for an IT Service Desk team + supporting a wider ITSM implementation/rollout for a critical national Central Government service. ServiceNow API development, web service integration … coding, scripting, customisation + configuration expertise. Developing self-service and automation, Service Portal, Orchestration + Integration Hub. Screen tailoring, workflows, reports, data imports, 3rd party software integration + documentation. Technical Environment: ITSM (IT ServiceManagement), CSM (Customer ServiceManagement, ITOM (IT Operations Management), ITAM (IT Asset Management), WSD (Workplace Service Delivery), HRSD (Human Resource Service Delivery). Working closely with Product Managers, Developers, BAs, Architects, Project Managers + key stakeholders. Acting as the Lead ServiceNow Developer including supporting a small team of other ServiceNow Developers. more »
/British. Experience Experience as a key technical resource for the development of the ServiceNow platform around any of the following areas CSM (Customer ServiceManagement), ITSM (IT ServiceManagement), ITOM (IT Operations Management), ITAM (IT Asset Management), Integrations WSD (Workplace Service Delivery … HRSD (Human Resource Service Delivery) Understanding of the development of APIs and web service integrations with ServiceNow knowledge and skills of creating capabilities for Self-service and automation. (Service Portal, Orchestration) Sound technical knowledge of ServiceNow® integration using web services and other web-based technologies Experience … AWS, Azure, Google Experience in the developing technical solutions and integration Delivery methodology experience: Agile, Scrum, Kanban, Waterfall, Wagile Strong team player Effective task management skills Self-motivated and able to work alone or in teams more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
LDA Learning Disability & Autism
Service Manager Application Deadline: 30 April 2024 Department: ServiceManagement Employment Type: Full Time Location: Leeds Compensation: £31,000 - £33,000/year Description Service Manager Leeds Based from home with frequent travel* £31,000 -£33,000 plus £3,000 car allowance Acuity Care Group is … leading specialist provider of Leaning Disabilities and Autism to individuals throughout the UK. We support both adults & children with long term support needs. As Service Manager, you will be responsible for the set up and mobilisation of new care packages and for the ongoing maintenance of services for a … and will need to be able to work at pace, have a good understanding of the 5 Key Lines Of Enquiry, have excellent time-management skills and be an effective communicator. You will also be required to participate in an on-call rota to provide out of hours support more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
KINETECH RECRUITMENT LTD
Senior Service Desk Analyst - 1st/2nd/3rd Line Digital agency in the heart of Leeds is looking for a Senior Service Desk Analyst to join their team. This is a relaxed and informal working environment with lovely offices, free breakfast, subsidied lunch and a vibrant social … First Contact resolution wherever possible and escalating to the appropriate team when necessary. You will be expected to capture detailed information into the IT ServiceManagement tool for each call, to ensure any escalations can be dealt with quickly and effectively. You will manage personal workload, ensuring that … of the call, setting expectations appropriately at each communication. Provide assistance with and perform system builds/re-builds, software installation, upgrades and patch management on PCs, laptops and peripherals as required. You will support AV/meetings in the building. You will deal with a wide range of more »
best opportunity to grow your career with us. You need to be inquisitive, have a desire to learn about our core product functionality and service offering to be able to successful implementation of onboarding projects to new and existing clients, by delivering a combination of project management and … all new projects under your control to ensure customers understand the BigChange customer journey and our approach to service. BigChange is a leading Field ServiceManagement Software Provider and are based in Thorpe Park, Leeds. Requirements Project management experience Ability to manage objections and manage customer expectations … Ability to deliver through change Track record of delivering against targe Experience in a training capacity, ideally - customer facing Project management experience Technically adept Strong problem solving and analytical skills Excellent attention to detail, organised and task focussed with a methodical approach to work Ability to work independently and more »
automate the build, test, and deployment processes. Monitoring and Logging. Ability to monitor application performance and use alerting and logs to track behavior. Cloud Service Management. Deploy and manage resources on the cloud, such as Azure. Security and Compliance. Implement best security practices throughout all infrastructure and applications. Collaboration more »
Leeds, England, United Kingdom Hybrid / WFH Options
Solutionpath
Understand how problems fit into the larger picture. Describe problems and help others to do the same. Build problem-solving capabilities in others. * *Project management skills.* Knowledge and experience in the application of project management methodologies. You are a recognised specialist and adviser in project management, including … processing and extracting value from large, disconnected datasets. * Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores. * Strong project management and organizational skills. * Experience supporting and working with cross-functional teams in a dynamic environment. *Desirable * * Certified Data Analyst or Certified Professional. * Experience with … big data tools: Hadoop, Spark, Kafka, etc. * Experience with relational SQL and NoSQL databases, including Postgres and Cassandra. * Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc. * Experience with AWS cloud services: EC2, EMR, RDS, Redshift. * Experience with stream-processing systems: Storm, Spark-Streaming, etc. * Education more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Evri
as you are. We are looking for an Enterprise Network Manager to be responsible for Evri's Network estate across the UK and the management of the Network team. The Enterprise Network Manager will guide and lead the Network strategy for the business and oversee and implement projects for … to-day operational activities of the Network team including mentoring, coaching and recruitment activities Monitoring and reporting on resource utilisation taking responsibility for resource management of our network. Enhance the scalability and performance of existing network architecture. Manage our suppliers and delivery partners to ensure high quality delivery. Taking … networking experience in a multi-site environment) Full UK driving license. Educated to degree level or equivalent. ITILv4 Foundation or equivalent experience within IT Service Management. Experience leading Enterprise networks for an agile company. Experience in the Logistics industry. OPEX and CAPEX forecasting. Proven project management and delivery more »
Employment Type: Permanent, Part Time, Work From Home
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Netcompany UK Limited
across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs. Job Description As our new colleague, you will be part of a team consisting … s many customer solutions. A challenging and exciting everyday life with the opportunity for professional development. You will be a part of Netcompanys Intelligent Service Desk team; this is our customers' entrance to Netcompany, and we operate 24 hours a day 365 days a year to ensure that customers … more than a phone call or email away from high quality support and service. We provide 1st and 2nd level support, monitoring, and event management within many different tools including Azure, AWS, ServiceNow, Splunk, New Relic and many more. Youll work within shift groups covering 24 x 7 x more »