Jobs 1 to 15 of 37

Incident Service Desk Specialist

City of London -
Hays IT - Uk Posting account
Knowledge * Good knowledge of the structure of London's public transport systems, stations, ticketing products, fares and revenue collection systems * A good working knowledge of IT infrastructure, architecture and applications * Expert knowledge in ITIL environment for all service management processes and principles with particular focus on incident and problem management...
Rate: £300.00 - £360.00 per day
Posted: 10 days ago

Service Introduction Analyst

City, London -
LA International
ITIL - Service Management, Service Introduction) This position is a fantastic opportunity is to work within a leading organisation that has strongly developed its presence significantly in the UK market over many years... - Service Delivery in complex environment... - ITIL V3 Certified (minimum) - ITIL Service Transition accredited. - Degree level or Equivalent Certification. -...
Salary: £28000 - £38000 per annum
Posted: 3 days ago

Service Delivery Manager- ITIL / Prince 2

City, London -
Michael Bailey Associates
Our Client based in the City of London is currently looking to hire a Service Delivery Manager on a permanent basis. You will be responsible for Managing the Service Delivery for BAU Operation Support including Service Desk, Deskside, Infrastructure & Datacentres... Implementing Major Incident Management and Problem Management processes. The ideal...
Salary: Market Rates
Posted: 3 days ago

Service Relationship Manager

City of London -
Hays IT - Uk Posting account
Knowledge of all ITIL and ITSM best practice processes; * ITIL qualified * Strong communication and presentation skills * Able to communicate at all levels of the organisation * Lead by example in terms of behaviours, attitude and commitment to deliver excellence; * Strong knowledge of Microsoft Office suite of applications * Highly developed negotiation and...
Rate: £400.00 - £445.00 per day
Posted: 2 days ago

Incident Manager

City of London -
Eligo
You will be a highly skilled and experienced Incident Manager (preferably with an ITIL qualification), you will provide quality incident support; managing and controlling all incidents until conclusion ensuring restoration of a normal operating service within defined Service Level Agreements... You will facilitate early return of service including workarounds, manage...
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 3 days ago

Global Project Manager

City of London -
Interquest - ITQ Financial - Tunbridge Wells
Responsible for stakeholder management, particularly senior executive stakeholders and others external to the organization... * Responsible for Global Project sign off and transition to Global Service Management. Knowledge and Skills: * PMP or Prince2 Practitioner - ESSENTIAL that this is current. Prince2 has a 5 year life span. * ITIL v3 foundation desirable... Experience: *...
Salary: £58000 - £60000 per annum + Benefits Package
Posted: 14 days ago

Head of Service Management - Operations - Insurance

City, London -
Harvey Nash plc
Service Management, Service Delivery, Business Operations, Insurance... Service Management, Service Delivery, Service Manager, Business Operations, Delivery , Insurance, Financial Services, Stakeholder Management, ITIL, SDLC... The successful applicant will have extensive service delivery experience from a similar Financial organisation. The applicant will be able to manage senior stakeholders and will be comfortable...
Salary: £70000 - £80000 per annum + Bonus and Benefits Package
Posted: 2 days ago

CSI and Risk Manager

City, London -
Executive Recruitment Services (ERS)
The successful candidate will have proven background in designing and implementing ITIL improvement plans, project management, supplier relationships and delivering complex ICT service management programs. ITIL certification will be essential as well as ISO 9001Quality Management System certificate or demonstrated experience and use of BMC remedy for ITSM processes. The...
Salary: £70000 - £80000 per annum
Posted: 2 days ago

Service Delivery Manager (London/City) £65,000 Infrastructure

City of London -
Newton Blue
ITIL skills and experience of managing Service Delivery within IT infrastructure, network services and high level knowledge of networking technologies, such as WAN, LAN and Wireless required... The Service Delivery Manager will be the focal point for all aspects of the Service, participating and leading service management processes such as...
Salary: £55000 - £68000 per annum
Posted: 13 days ago

Service Assurance Manager- ITSM, CRM, ITIL

City, London -
Executive Recruitment Services (ERS)
Based in central London my client is looking to hire a Service Assurance Manager who will be responsible for ensuring suppliers put in place underpinning contracts to support the agreed performance levels, providing performance monitoring reports and balanced scorecard reports, reviewing and advising on these reports, arranging monthly Service Management...
Salary: £70000 - £74000 per annum
Posted: 3 days ago

Programme Manager - London

City, London -
Harvey Nash plc
Programme Manager- Competitive - required strong in the delivery of large scale IT Programmes within a Prince2 framework to join my highly established internationally recognised client. This is a great opportunity for an experienced Programme Manager to deliver on a multi-million pound IT Programme. To be considered you will have...
Salary: Competitive
Posted: 8 hours ago

Service Delivery Manager (SDM)

City, London -
Global Technology Solutions Ltd
An exciting opportunity has arisen for an experienced Service Delivery Manager (SDM) to join a fantastic company based in London... Essential Skills and Qualifications for a Service Delivery Manager... The role holder should be a qualified to ITIL Manager level with a firm understanding of offshore (or outsourced) management models (...
Salary: £55000 - £65000 per annum + benefits
Posted: 3 days ago

Major Incident Team Manager

City, London -
LA International
Major incident manager, Service Management, ITIL; Incident Request, Process and Problem Management.) This position is a fantastic opportunity for a Major Incident Manager to work within an organisation, in a competitive, active and supportive environment... - Excellent people management skills... - Worked within IT Incident management of a financial services institution. - Excellent...
Salary: £60000 - £70000 per annum
Posted: 3 days ago

Head of Infrastructure

City of London -
Hays IT - Uk Posting account
Specific Responsibilities * Full service delivery responsibility, meeting or outperforming agreed SLAs with the business * Developing and utilising the Infrastructure portfolio to bring the highest degree of productivity gain to the end user * Provides guidance regarding availability of data and capability of systems, in order to deliver information needs regarding current...
Salary: £400.00 - £500.00 per annum
Posted: 7 days ago

Senior Infrastructure Engineer

City of London -
Hays IT - Uk Posting account
technical and management * Excellent interpersonal skills when engaging all levels of staff and third parties Desirable: * Experience of MS App-V 5.x * Experience of Microsoft System Center Configuration Manager 2012 * Experience of Microsoft App-V full infrastructure * ITIL v3 * Life Cycle Management * Experience of working in an ITIL environment...
Rate: £300.00 - £375.00 per day
Posted: 11 days ago