Jobs 1 to 15 of 25

Senior Service Manager (SvD)

City, London -
Hays Talent Solutions
Leadership. * People: Manages self, manages others by influence. * Transformational: Involves and engages others in change & transformation. * Business and operational: Aligns with operational plans and processes. Core Relationships. * Support the UK IT Account Team in the development and enhancement of existing services provided to the customer. * Maintain an effective understanding of...
Salary: £240.00 per annum
Posted: 6 days ago

Service Desk Manager / Service Desk Lead

City of London -
Interquest - IQ Public Sector
The successful candidate will have a strong knowledge of service desk management, establishing and maintaining service level agreements, and will have exceptional customer service skills. The role requires excellent communication skills and demonstrated technical support knowledge with practical experience of working within an ITIL environment... The role ensures that our...
Salary: £36000 - £39000 per annum + Benefits
Posted: 26 days ago

Service Desk Specialist

City, London -
HAYS INFORMATION TECHNOLOGY
The role holder will manage all activities necessary to respond to, Record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... Skills and Experience: Pro-...
Posted: 5 days ago

IT Service Desk - Systems Assistant, Permanent, London, Ref 15 069

City, London -
Big Lottery Fund
You will provide high quality and accessible service and effective incident management... - Receive and Log calls on behalf of customers using our IT Service management tool ensuring accurate data entry. - Deal with day-to-day issues surrounding IT service delivery including providing end-user help and support services. This will...
Salary: From £17,316 to £23,158 per annum
Posted: 17 days ago

Service Delivery Manager - ITIL, Network, LAN, WAN, Cisco

City of London -
Energize Recruitment Solutions Ltd
A leading managed service provider requires a Service Delivery Manager to support a number of high profile customers. Specific responsibilities include: Ensuring the smooth delivery of network services (Cisco) to key clients. Relationship management. Escalation management. Experience in building service models for new customers in sales process. Service instruction with...
Salary: £40000 - £50000 per annum
Posted: 11 days ago

Service Delivery Manager (London/City) £65,000 Infrastructure

City, London -
Newton Blue
ITIL skills and experience of managing Service Delivery within IT infrastructure, network services and high level knowledge of networking technologies, such as WAN, LAN and Wireless required... The Service Delivery Manager will be the focal point for all aspects of the Service, participating and leading service management processes such as...
Salary: £55000 - £68000 per annum
Posted: 6 days ago

Commercial Manager

City, London -
ComputaCenter
Summary. An excellent opportunity has arisen for a Commercial Manager to be based in London... Package. Competitive + Bonus + Car/Car allowance. Main Responsibilities... Management and maintenance of log of Commitments, Risks and Dependencies associated with the Agreement, including management of relief triggers. Assessing, drafting and negotiating Contract Changes. Maintaining Contract...
Salary: competitive
Posted: 11 days ago

Senior IT Operational Readiness/Project Compliance Analyst-£60k

City of London -
Deerfoot IT
Key skills: ITIL, Cobit, IT Governance Framework, Service Delivery, Compliance, Project Assessment, IT Operations, Operations Assessment, Prince 2... Core responsibilities include: - Ensuring projects are compliant with Service Delivery and governance frameworks (ITIL and COBIT) - Conducting regular Operational Readiness Assessments... Technical Environment: ITIL V3 Certified. COBIT - IT Governance Framework. Prince 2...
Salary: £55000 - £60000 per annum + banking bonus + bens
Posted: 20 days ago

Infrastructure Analyst - Linux

City of London -
Hays IT - Uk Posting account
Proven experience of ensuring service delivery to service users according to specified SLA's... * Monitoring of Applications using Enterprise Monitoring Tools such as SCOM Ionics etc * Team-Collaboration - willing to learn and contribute * Solaris, Oracle DB, IIS servers and support experience in web based applications... Desirable experience includes: * Experience of ...
Posted: 12 days ago

Service Validation And Testing Process Manager

City, London -
Harris Global
Urgent opportunity has arisen for a Service Validation and Testing (SV&T) Process Manager to join a large government organisation based in Central London. Suitable Service Validation and Testing Process Manager will be responsible for the day to day management of the SV&T processes/procedures. As part of the...
Posted: 3 days ago

Senior IT Operations / Governance Analyst - £60k +banking bonus

City of London -
Deerfoot IT
Key skills: ITIL, Cobit, IT Governance Framework, Service Delivery, Compliance, Project Assessment, IT Operations, Operations Assessment, Prince 2... Core responsibilities include: - Ensuring projects are compliant with Service Delivery and governance frameworks (ITIL and COBIT) - Conducting regular Operational Readiness Assessments... Technical Environment: ITIL V3 Certified. COBIT - IT Governance Framework. Prince 2...
Salary: £55000 - £60000 per annum + banking bonus + bens
Posted: 7 days ago

BMC Remedy Consultant - Contract - London

City of London -
Interquest - IQ Tech
I need an experienced BMC Remedy Technical Consultant for upcoming projects in London. You must have a proven IT Service Management (ITSM BMC REMEDY) experience in requirement capture, design, configuration and development across all ITSM modules, including: Incident Management; Problem Management; Change Management; Service Request Management; SLM; Asset Management and...
Rate: £400 - £450 per day
Posted: 5 days ago

2nd Line Support Analyst - Mobile Applications

City, London -
HAYS INFORMATION TECHNOLOGY
You will be responsible, in line with the ITIL framework, for the provision of tier 2 and tier 3 services for the organisation's live environments, ensuring that all services are delivered to agreed standard, quality and performance... - Mobile Applications... - Unix/SQL... * Conducting service impact and risk analysis for deployment...
Posted: 4 days ago

Systems Architect - financial services

City, London -
Spring Technology
EXPERIENCE & SKILLS *A minimum of 5 years' experience working within a Technology orientated Financial Services/Transaction Processing customer-focused organisation (Preferably a Payments Processing or FX Processing Group) *Line management experience of a Service function - IT Service Desk, Incident Management, Service Management, Service Delivery, application development, Project Delivery *Hands-on...
Posted: 15 hours ago

Infrastructure Project Manager

City, London -
Capgemini
With a turnover of EUR 1.3 billion, the group provides infrastructure outsourcing services, including service management, service integration, date centre, cloud computing, workplace, service desk and network support... Key Characteristics and Responsibilities: Applies knowledge of project management disciplines and processes to deliver infrastructure consulting and implementations that modernise clients'...
Salary: competitive + excellent benefits
Posted: 5 days ago