Service Management Jobs in the East Midlands
Jobs 1 to 10 of 10
Capita - ITIN
Ensure Service Level Agreements (SLAs), Service Measures (SMs), Operational Level Agreements (OLAs) and Key Performance Indicators (KPIs) are met... Ensure that all cases owned are resolved in accordance with the SLA... So seeking applicants with the following experience and skills: Background in Service Desk, Customer Service or Service Management environments.....
Salary: £16000 - £18000 per annum + BenefitsPosted: 11 days ago
Scunthorpe, South Humberside -
My market leading client is looking fro an experienced ITIL Service Delivery Manager on a major service reporting and stakeholder facing role. Your main accountabilities will be to: To Build and Manage Customer Relationships. Service Design & Transition. Service integration & Improvement. Manage Risk. Essential Skills. You will l have experience in...
Rate: £30 - £40 per hourPosted: 5 days ago
Global Technology Solutions Ltd
An exciting opportunity has arisen for a SC Cleared 1st Line Support/Service Desk Analyst to join a fast growing company based in Northampton... MUST BE SC CLEARED TO BE CONSIDERED FOR THIS ROLE AS IT IS AN URGENT REQUIREMENT... *Working knowledge of Microsoft Operating Systems and Microsoft Office... *Analytical...
Rate: £18.52 per hourPosted: Yesterday
Leicester, Leicestershire -
HAYS INFORMATION TECHNOLOGY
One of the country's leading services firms seeks to expand its IT senior leadership team by adding a Regional Services Delivery Manager... Responsible for the management, development and continual improvement of regional IT support teams... Assist the Head of Service Delivery in the management and maintenance of relevant IT...
Salary: £35000.00 - £40000.00 per annum + Company Car or £5k AllowancePosted: Yesterday
The role also spans across the processes that support the service lifecycle; assisting in the operation of a highly effective Change Management process in order to minimise service disruption and protect service... Impact, evaluation and risk assessment of new projects from a service perspective, defining Operational Acceptance criteria for new...
Salary: £Competitive + Excellent BenefitsPosted: 8 days ago
Leicester, Leicestershire -
Reporting into the incident and problem management Team Lead, you will be required to contribute to the smooth delivery of the Event Management Process, with the overall aim to ensure Events are detected, analysed and escalated in an efficient manner. You will ensure all events are managed effectively through the...
Salary: £25000.00 - £30000.00 per annum + BenefitsPosted: 5 days ago
Capita - ITIN
Capita, FTSE 100 and Leading Business Process Outsourcer, is seeking an IT Service Manager to join their team in Nottingham to provide a single point of accountability for the relationship and delivery of all contracted Service Tower operational services. Overview. This critical position will lead efforts to strengthen the Service...
Salary: £40000 - £45000 per annumPosted: 12 days ago
This role plays an important part in providing exceptional service to our user base, in line with SLA's including managing user expectations with a big focus on service delivery... Support integrated applications with an understanding of system integration, test planning, scripting, and troubleshooting... Liaise with third party software/support...
Salary: £competitive + excellent benefitsPosted: 17 days ago
Data Center Services... Remote Infrastructure Management... Service Management... Experience in conducting host vulnerability assessments. Experience in the use of SIEM platforms, preferably Huntsman, RSA Envision, ArcSight. Unix & Windows NT / 2K Administration... Experience using tools such as Nessus, NMAP, Retina... Service delivery mentality and experience. Client engagement skills, time management, expectation...
Posted: 17 days ago
East Midlands -
Start date: Monday 14th September Location: East Midlands Role: Oracle BI Team Leader Type: Contract Duration: 12 months plus Day Rate: £400 - £550 per day Real IT are looking for an experienced Oracle Business Intelligence (BI) Team Leader to join a large, well known, national organisation for a 12 month...
Rate: £400 - £550 per dayPosted: Yesterday