Jobs 1 to 15 of 32

Head of Service Delivery (ITIL)

Wolverhampton, West Midlands (County) -
Reed Technology
Organisation Description. £40m t/o IT Services Organisation with Circa 750 employees. Job Description... Reporting to the board the Head of Service Delivery will be responsible for overall Leadership of a Circa 30 person team and budget management within this new area of the business. Areas that will be covered...
Salary: £70000 - £90000 per annum + CAR, PENSION, BONUS
Posted: Yesterday

Customer Service Manager

Birmingham, West Midlands (County) -
West Midlands Police
The Customer Services function of Service Management is its most customer-facing... You are responsible to the Senior Manager (Service Management) but will be expected to work without direct supervision and will be required to make decisions using your own initiative and experience. You will have: An IT and/or...
Salary: From £44,985 to £51,243 per annum
Posted: 9 days ago

Head of Service Delivery

Wolverhampton, West Midlands (County) -
CPS Group UK
A national, dominant and highly lucrative organisation are looking to appoint an ambitious Head of Service Delivery... You will be tasked with setting up and running a brand new ITIL service management function comprising of IT Support and customer services. As an experienced Head of Service Delivery your technical knowledge...
Salary: £80k - 100k per year + Excellent Benefits
Posted: 3 days ago

SAP Live Service Support (HO)

Telford, Shropshire -
HMRC
At HMRC, it is our vision to eventually run all UK tax regimes on the SAP platform... Right now, we are engaged in the £multi-million development of our SAP estate. You will be part of our SAP Customer Competency Centre, which is responsible for all SAP delivery and operations.....
Posted: 16 days ago

SAP Live Service Support (SO)

Telford, Shropshire -
HMRC
At HMRC, it is our vision to eventually run all UK tax regimes on the SAP platform... Right now, we are engaged in the £multi-million development of our SAP estate. You will be part of our SAP Customer Competency Centre, which is responsible for all SAP delivery and operations.....
Posted: 16 days ago

IT Service Assurance Specialist - Sales - BASED IN NETHERLANDS OR UK

Atherstone, Warwickshire -
TNT Global IT
Provide non-conformance data analysis and summary reports into engineering/senior management and customer reviews... In depth knowledge of the ITIL framework and Prince2 as well as a high level of IT technical competence. Extensive experience in working in a Service Assurance/Delivery environment and implementing ITIL/service management strategy...
Salary: Competitive salary and benefits
Posted: 3 days ago

Head of Service Delivery - Birmingham

Birmingham, Warwickshire -
NES IT
You will have a strong Infrastructure/Data Centre background... Service Management, Incident Management, Problem Management, Change Management, ITIL... Head of Service Delivery will be responsible for all aspects of Service Management, Incident Management, Problem Management, Change Management and IT Service Desks... Candidates must be eligible to go through SC level...
Salary: Competitive
Posted: 4 days ago

Senior Service Delivery Manager

Coventry, West Midlands (County) -
Experis Ltd
Service Management (West Midlands base) / My client, a specialist consultancy, are looking for a commercially aware Service Delivery Manager. The SDM must have ITIL qualifications and have managed complex technical IT environments with multiple customers and 3rd Party Suppliers. Ideally someone who has delivered to challenging SLAs / KPIs, a natural...
Salary: £60000.00 - £70000.00 per annum + bonus + car allowance
Posted: 4 days ago

SAP Operations Manager - Birmingham - up to £80,000

Birmingham -
Capita - ITIN
Good functional and technical understanding of the SAP toolset. Experience of business change management... Experience of using incident and change management systems, and managing workloads in accordance with SLA's / OLA's. Proven leadership ability and people management skills... Understanding and practical application of the ITIL Process around Service Management.....
Salary: £75000 - £80000 per annum
Posted: 11 days ago

Information Manager

Stafford -
Computer Futures
Project: You will be working with the Trust on hitting a few key objectives on this interim assignment including 1) Bring together the Information team - formalising a structure of development 2) Kick start data warehouse development to function with RiO System 3) Develop reporting structures and improve quality 4) work...
Rate: £300 - £450 per day + competitive
Posted: 26 days ago

Transition Manager - Birmingham

Birmingham, Warwickshire -
NES IT
Significant participation in the ongoing development & refinement of Transition Management processes & capabilities within Business Development is also part of this role... Transition Manager skills, knowledge & experience: ISEB/Prince 2 project management trained, with an ITIL Service Management accreditation. Have extensive experience in the IT service industry, with considerable experience in...
Salary: Competitive
Posted: 14 hours ago

IT Support Team Leader - Coventry

Coventry, West Midlands (County) -
Erin Associates
ITIL, Software Support, Service Desk, Windows XP, Windows Server 2008, 2012, Windows 7, SQL, T-SQL, IIS Support Team Leader... *Experience supporting Microsoft operating systems including XP, Windows 7, Windows Server 2008 and 2012. *Good knowledge of SQL server, TSQL, IIS. *Good knowledge of Service Management processes preferably within an...
Salary: £29500 - £30000 per annum + Benefits
Posted: 2 days ago

Service Architect

Birmingham, West Midlands (County) -
CGI
You will identify and virtually manage the required GIS resources, and effort volumes, along with advising on wider ITO community members required to enable the appropriate team to be assembled... Working closely with the SBU's sales and bid management communities to shape GIS proposals to exceed client expectations, you'...
Salary: £65000 - £85000 per annum + benefits
Posted: 8 days ago

1st / 2nd Line Support Analyst

Tamworth -
Jumar Solutions
Service Desk Analyst is required to provide 1st and 2nd Line Support for a growing company who are located in Tamworth in the West Midlands. Working as part of a support team who provide 1st Line and 2nd Line support to a customer base. Key Skills & Background. You should have...
Salary: Dependent upon experience
Posted: 21 days ago

Configuration Management Analyst

Birmingham -
Lawrence Harvey
Works with the Solution Architect team (Configuration Management Business and Functional Analysts) to perform root cause analysis on system data exceptions; Responds to CI bulk update requests; Performs data validation and UAT testing during bulk update process... Change Management); Key Requirements: *Broad ITIL / best practice service context. *Minimum 1 year...
Rate: £275.00 per day
Posted: 16 days ago