Jobs 1 to 14 of 14

Service Desk Lead

Coventry, Warwickshire -
Trustmarque
This role offers the opportunity for a Service Desk Team Leader to work in an exciting, dynamic company who are a Microsoft Gold Partner. Working as part of a large ITIL Service Desk you will assist in managing a technical service desk for Trinity whilst coordinating the activities of team...
Salary: £0 - £24,000 per year depending on experience
Posted: 2 hours ago

Service Transition Manager

Birmingham -
Applause IT Innovation
Key responsibilities. *Commercial experience of transitioning IT Managed Services. *Experience of the IT Service Industry ideally gained in an IT service provider environment. *Ongoing participation in the development of managed service solution. *Implementation of IT Services for new clients or extended the service offering. The successful Service Transition Manager will...
Rate: £420 - £470 per day
Posted: 18 days ago

Service Desk Team Leader

Warwickshire -
Computer Futures
I am looking for a Service Desk Team Leader for a 3 month contract in Warwickshire. As an experienced supervisor you will lead the team of Service Desk Analysts, with a good understanding of service management processes such as ITIL. Experience of Incident Management processes are essential.
Rate: competitive
Posted: 25 days ago

ICT Service Delivery Manager (6 month contract)

Oldbury, West Midlands (County) -
CF Appointments
Job Title: ICT Service Delivery Manager (6 month contract) Location: Oldbury, West Midlands... - Management of the IT Service Delivery Team including responsibility for service desk, application support, career development and staff appraisals - Definition of service level agreements (SLA’s) in relation to contracted services, ensuring the SLA’s are achieved;...
Rate: From £45,000 to £45,000 per annum
Posted: 4 days ago

Service Transition Manager

Coventry, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Advocate Service Delivery best practise and act as trusted partner and advisor to the PPD (Project Portfolio Delivery) organisation... * Identify and deliver strategic initiatives to drive the development of the IT Service Delivery group. * Work cross functionally to support broader Service Management objectives... : * Good degree in any subject (preferable but...
Salary: £55000.00 - £60000.00 per annum + Extensive benefits
Posted: Yesterday

Service Desk Analyst - Birmingham - £19,000 - £22,000

Birmingham -
Capita - ITIN
This role will sit within the Problem & Change Management Team reporting to the Service Delivery Manager (Problem and Change process owner). The role will assist with the day-to-day operations of the Problem & Change Management Team... Awareness of IT Service Management (ITSM) processes - primarily incident, problem and change and...
Salary: £18000 - £22000 per annum
Posted: 21 hours ago

IT Manager

Birmingham, West Midlands (County) -
Search Consultancy
Stakeholder Management experience... * Experience from an IT Service Delivery background. * ITIL Certified... * Prince 2 certified. * Any ERP experience such as; Oracle, SAP or MS Dynamics... The IT Manager will also be responsible for the IT Service Delivery and will work closely with the senior management to develop a good service...
Posted: 6 days ago

Problem and Change Analyst - Birmingham - £19,000 - £22,000

Birmingham -
Capita - ITIN
This role will sit within the Problem & Change Management Team reporting to the Service Delivery Manager (Problem and Change process owner). The role will assist with the day-to-day operations of the Problem & Change Management Team... Awareness of IT Service Management (ITSM) processes - primarily incident, problem and change and...
Salary: £18000 - £22000 per annum
Posted: 7 days ago

Service Transition Manager

Warwickshire -
Certes Computing Ltd
Advocate Service Delivery best practise and act as trusted partner and advisor to the PPD (Project Portfolio Delivery) organisation... What you'll need: *ITIL v3 foundation qualified required. *ITIL Service Transition valuable but not essential. *Project Management qualification (Prince2, PMI, Corporate tailored methodology) preferable. *Strong stakeholder management experience... *Broad Service...
Salary: £50000 - £62000 per annum + car, bonus
Posted: 6 days ago

Incident Manager

Atherstone, Warwickshire -
TNT Global IT
To support this transition, and to manage the providers going forwards, TNT are searching for a Shift Based Incident Manager to work within the Incident Management function and team... Acts as primary Incident Management contact point between Organisation and Service Provider teams... Monitor incidents status, ensuring that SLA targets are...
Salary: Competitive Salary + Benefits
Posted: 20 days ago

Group IT Security & Compliance Manager, Birmingham, 60K

Birmingham -
Nigel Frank International Limited - Newcastle
Supporting a step to PCI v3.0 standards, ongoing SOX compliance and delivering ISO27001 accreditation... * Significant experience in information security management and/or related functions (IT audit / IT Risk management) * Solid experience and understanding of Network architecture... * Knowledge of ISO27001:2013 standards and frameworks. * Strong experience within IT Service Management (...
Salary: £55000 - £60000 per annum + Holidays / Benefits
Posted: 6 days ago

Senior Service Delivery Manager

Warwick, Warwickshire -
Capgemini
The key objective of the Service Delivery Manager is to ensure that all services in scope are delivered to the client or clients to time and with the appropriate quality in line with Capgemini contractual obligations... With a turnover of EUR 1.3 billion, the group provides infrastructure outsourcing services,...
Salary: Competitive + excellent benefits
Posted: 23 hours ago

Channel (Sales) Manager - Partnerships

Warwick, Warwickshire -
Harvey Nash plc
My client is currently the number 1 challenger brand in it's market. They employ over 700 people and have turnovers of £130million. The business continues to grow and have set plans to double. This role comes at an exciting stage of the business's development and offers a fantastic...
Salary: £40000 - £45000 per annum + bens + bonus
Posted: 4 days ago

Channel (Sales) Manager - Comparison Sites

Warwick, Warwickshire -
Harvey Nash plc
My client is currently the number 1 challenger brand in it's market. They employ over 700 people and have turnovers of £130million. The business continues to grow and have set plans to double. This role comes at an exciting stage of the business's development and offers a fantastic...
Salary: £40000 - £45000 per annum + bens + bonus
Posted: 4 days ago