Jobs 1 to 15 of 26

Service Manager ( ITIL )

Birmingham, West Midlands (County) -
Monarch Recruitment
An opportunity has arisen for a market leading company that are searching for a Service Manager ( ITIL ) to join the team... The Service Request Manager is responsible for ensuring the Service Team are aligned and prioritised to meet SLA objectives and KPI targets for the ‘Business as usual’ support activities.....
Salary: £50000 - £60000 per annum
Posted: 10 hours ago

Head of Devices & Application Services

Birmingham -
Hays IT - Uk Posting account
It is essential that the Head of Devices and Application Services has extensive experience within an ITIL aligned Service Management organisation with proven experience of delivering process efficiencies and improvements, coordinating service solutions with business stakeholders, project delivery, budgeting financial management and proven experience of Application portfolio management. It is...
Salary: £60000.00 - £85000.00 per annum
Posted: 20 days ago

Business Analyst

Telford, Shropshire -
Reed Technology
Must have in depth knowledge of Service Management and Design for both Agile and Waterfall environments using an ITIL Framework... * Creation of use case to test Processes created in both Agile & Waterfall Development routes and Cloud/ traditional delivery. * Creation and documentation of User journeys that reflect both Agile and Waterfall...
Rate: £380 - £480 per day
Posted: 5 days ago

Service Manager

Telford, Shropshire -
HMRC
You will act as the escalation and liaison route into the Fuijitsu hosting space - overseeing everything from incident management and problem solving to change management and data analysis. You’ll direct and maintain supplier policies, making sure the highest standards are maintained across all our processes and help to embed...
Salary: From £35,409 to £39,842 per annum
Posted: 12 days ago

Service Manager - IaaS Hosting and Data Centre

Telford -
HMRC
You will act as the escalation and liaison route into the Fuijitsu hosting space - overseeing everything from incident management and problem solving to change management and data analysis. You’ll direct and maintain supplier policies, making sure the highest standards are maintained across all our processes and help to embed...
Salary: SO £35,409 - £39,842
Posted: 12 days ago

Problem and Incident Analyst

West Midlands -
Jumar Solutions
This is a permanent position and a key role in shaping the company's future. Key Skills & Background: Support the Incident and Problem Manager in the implementation of team, departmental and business wide service improvement plans. Provides reporting and analysis to the Incident and Problem Manager to support the preparation...
Salary: Attractive
Posted: 8 days ago

Commercial Manager

Birmingham, West Midlands (County) -
Hays Talent Solutions
A Leading IT Infrastructure consultancy seeks an experienced Commercial Manager for a 6 month contract based from their Midlands headquarters in Solihull. Responsible for the commercial operation of specific managed services and professional services framework contracts in their portfolio - in addition to providing ad-hoc support for additional contracts where...
Rate: £380.00 - £420.00 per day
Posted: 5 days ago

Functional Solution Specialist

Birmingham -
Lawrence Harvey
Key Responsibilities: *Understands business requirements and act as face off to the customers of Configuration Management. *Analyze the key technologies, applications and services used by the organisation and model how these will be represented by Configuration Management tools... *Develops and maintains a Logical Data Model. *Analyze existing system and service...
Rate: £350.00 - £400 per day
Posted: 14 days ago

Head of Service Delivery - Birmingham

Birmingham, Warwickshire -
NES IT
You will have a strong Infrastructure/Data Centre background... Service Management, Incident Management, Problem Management, Change Management, ITIL... Head of Service Delivery will be responsible for all aspects of Service Management, Incident Management, Problem Management, Change Management and IT Service Desks... Candidates must be eligible to go through SC level...
Salary: Competitive
Posted: 5 days ago

Service Manager - Cloud Centre of Excellence

Telford, Shropshire -
HMRC
You'll contribute to everything from incident management and problem solving, to change management and data analysis - ensuring continual improvement and cost effectiveness... As well as a comprehensive understanding of server support, OS, VMWare and networking principles, you'll need experience of working with virtualisation technologies and cloud computing. A...
Posted: 13 days ago

Service Manager

Telford, Shropshire -
HMRC
You’ll contribute to everything from incident management and problem solving, to change management and data analysis - ensuring continual improvement and cost effectiveness... As well as a comprehensive understanding of server support, OS, VMWare and networking principles, you’ll need experience of working with virtualisation technologies and cloud computing. A...
Salary: From £35,409 to £39,842 per annum
Posted: 12 days ago

Service Manager - Cloud Centre of Excellence

Telford -
HMRC
You’ll contribute to everything from incident management and problem solving, to change management and data analysis - ensuring continual improvement and cost effectiveness... As well as a comprehensive understanding of server support, OS, VMWare and networking principles, you’ll need experience of working with virtualisation technologies and cloud computing. A...
Salary: SO £35,409 - £39,842
Posted: 12 days ago

HMRC - Business Analyst

Telford, Shropshire -
Hydrogen Group
Basic Security Clearance required. My client require a Business Analyst to work alongside their process owners within the Test and Operations team to map and create end to end processes, ensuring these are fit for the Service Management framework... Producing "as is" and "to be" business process maps. The creation...
Rate: £380 - £480 per day
Posted: Yesterday

Senior Service Management Transition Manager

Birmingham, West Midlands (County) -
CGI
Senior Service Transition Manager ITIL qualified with excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers... ITIL certification, preferably Managers Certificate or ITIL Expert... Commercial Understanding of cost efficient Service Delivery. Desirable knowledge of CGI Business Engineering Management Framework or principles of effective cost...
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 6 days ago

Principal Incident Manager

Atherstone, Warwickshire -
TNT Global IT
Proven experience as an IT Incident Management practitioner. - A good all-round IT background with an understanding of IT infrastructure (UNIX, NT, Windows, Linux, LAN/WAN/VLAN, firewalls, web servers, etc) and/or systems (Oracle, Java, UNIX, Notes, web services etc). - Good knowledge of the ITIL Service Management framework, ideally...
Salary: Competitive Salary + Benefits
Posted: 7 days ago