Jobs 1 to 15 of 22

Service Desk Manager - North Midlands

Telford, Shropshire -
ReThink Recruitment
Service Desk Manager / Helpdesk Manager - Telford, Shropshire, North Midlands - £35 - 45K base + Bonus + Bens. An expanding organisation, established for nearly 20 years and who have recently merged to increase their position within the UK are now seeking to recruit a Service Desk Manager to provide management of the Service Desk...
Salary: £38000.00 - £45000.00 per annum + Bonus + Bens
Posted: 6 days ago

Incident and Problem Analyst - 6 Month Contract

Birmingham, West Midlands (County) -
Harvey Nash plc
A well-known brand in the Centre of Birmingham are looking for an experienced Incident and Problem Analyst to join a successful team ahead of a number of exciting integration and rollout projects. This is a 6 Month Contract engagement offering a competitive daily rate. The successful candidate will have...
Rate: £150 - £200 per day
Posted: 19 hours ago

Infrastructure Design Authority (IDA) - Pre Sales

Birmingham, West Midlands (County) -
CGI
This role has SC clearance as mandatory due to the nature of the work... * Stakeholder Management... * UNIX... The candidate will have a working knowledge of ITIL, experience in an outsource environment (preferably in a technical & service management role) and experience of working in a bid environment using matrix management... At...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 2 days ago

Environments Manager- West Mids. Oracle, Project Management

West Midlands -
ReThink Recruitment
Our West Midlands customer is looking for an interim Environments Manager with sound technical knowledge of Oracle, SQL and HP-UX, to plan and manage the stages of build, delivery and ongoing maintenance of test environments. You will be ITIL v3 qualified, with experience working in Service Transition and IT...
Rate: £0.00 per annum
Posted: 2 days ago

Contract Services Delivery Specialist

Warwick, Warwickshire -
Accenture
Scope of service & related metrics & SLA... Assess account delivery against all aspects of ITIL service management... Relationships: Reports to: Service Delivery Lead... Qualifications: Education: Degree in IT or related technical subject... Knowledge and Skill Requirements: Management of IT Service Delivery... Escalated major incident management... SLA management. Understanding of QA processes...
Salary: From £30,000 to £38,000 per annum
Posted: 20 hours ago

ITSM/ Service Design Consultant (ITIL)

Birmingham, West Midlands (County) -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 7 days ago

Technical IT Designer / Analyst - Windows

Birmingham, West Midlands (County) -
Harvey Nash plc
Technical leadership and to lead the relationships with Solution Engineers, Service Management and Enterprise Architects primarily for Open Systems and Storage Infrastructures... The role will also require the successful candidate to take some responsibility for domain target architecture, stakeholder management, leading on non-project enhancements, incident control and problem management,...
Salary: £45000 per annum
Posted: 6 days ago

Service Analyst

Coventry, West Midlands (County) -
Certes Computing Ltd
Provide administration and management of the Service Management and Request Fulfilment Toolsets, including account administration, service catalogue management, tool upgrades, patch levels, data migration. Experience: *Educated to degree level or equivalent. *Knowledge of ITIL best practices / awareness governance frameworks, project management etc... *Expert knowledge of MS Office applications and Visio...
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago

Datacentre Service Transition Manager/ Managed IT Services

Birmingham, West Midlands (County) -
Global Technology Solutions Ltd
For significant participation in the ongoing development and refinement of Transition Management processes and capabilities within Business Development is also part of this role... *The successful candidate will ideally hold a degree or diploma in a related business sector... business management/IT service management post encompassing transition management. *ISEB/Prince...
Salary: £60000 - £70000 per annum + car allowance + bonus + benefits
Posted: 3 days ago

Application Analyst

Nuneaton -
Hays IT - Uk Posting account
You will ensure that all solutions are delivered in line with my clients delivery processes (Analysis, estimation, specification, commercial quotation, UAT planning, release packaging, implementation planning, transition to live service) Operations are carried out on multiple sites... My client is seeking candidates with strong Business Analysis skills coupled with good...
Salary: £30000.00 - £40000.00 per annum
Posted: 9 days ago

Application Support & Development Analyst

Birmingham -
Interquest - ITQ Financial - Tunbridge Wells
Essential Skills and Experience: * Significant experience and demonstrated expertise in an application development and support role, with extensive technical analytical experience using knowledge of database systems, integration tools, reporting solutions, SQL, as well as service management best practices (ITIL). * Extensive experience of reporting technologies including SQL, SSRS, Crystal and Dashboard-...
Salary: £1 per annum + Competitive
Posted: 10 days ago

ICT Service Desk Assistant

Telford, Shropshire -
Telford Wrekin Council
Major Tasks: Provide prompt response to telephone, intranet and email requests; highlighting operational problems to relevant support staff. Responding in line with ICT Service Level Agreements (SLA’s) to all requests raised with the service desk... Enter all requests correctly into the Service Management system and escalate to other support...
Salary: Competitive
Posted: 15 hours ago

BAU Network Engineer

Wolverhampton, West Midlands (County) -
Aximis (West) Limited
We are seeking a Network & Security (BAU) Engineer for our highly successful client... Be responsible for platform and customer infrastructure in a monitoring, alerting, reporting an capacity planning ability. Provide analytical, performance, availability and trending reporting for internal and customer to use on a daily, weekly and monthly basis... Provide...
Salary: Up to £45K basic + Benefits
Posted: 4 days ago

BAU Network Engineer

Birmingham, West Midlands (County) -
Aximis (West) Limited
We are seeking a Network & Security (BAU) Engineer for our highly successful client... Be responsible for platform and customer infrastructure in a monitoring, alerting, reporting an capacity planning ability. Provide analytical, performance, availability and trending reporting for internal and customer to use on a daily, weekly and monthly basis... Provide...
Salary: Up to £45K basic + Benefits
Posted: 4 days ago

BAU Network Engineer

Coventry, West Midlands (County) -
Aximis (West) Limited
We are seeking a Network & Security (BAU) Engineer for our highly successful client... Be responsible for platform and customer infrastructure in a monitoring, alerting, reporting an capacity planning ability. Provide analytical, performance, availability and trending reporting for internal and customer to use on a daily, weekly and monthly basis... Provide...
Salary: Up to £45K basic + Benefits
Posted: 4 days ago