Jobs 1 to 15 of 15

IT Service MAnager

Birmingham, West Midlands (County) -
Network ITR
An IT Service Manager is now sought by a leading non technical service provider. This is a critical role within an evolving IT leadership team and will offer the successful IT Service Manager a true opportunity to be involved in the creation of a best of breed customer centric, cost...
Salary: £50000 - £60000 per annum
Posted: Yesterday

I.T Support Manager

Birmingham -
Hays IT - Uk Posting account
This role has come about as the support team transition to formalised service management practices... As the Support Team Manager you will monitor and assess delivery using statistical analysis tools to monitor regular and irregular activities. As an ITIL practioner you will recognise, understand and codify the impact of problems...
Salary: £34672.50 per annum + 40day Hol,Final Sal Pen,Health
Posted: 15 days ago

Infrastructure Design Authority (IDA)

Birmingham, West Midlands (County) -
CGI
This role has SC clearance as mandatory due to the nature of the work... Stakeholder Management... UNIX... The candidate will have a working knowledge of ITIL, experience in an outsource environment (preferably in a technical & service management role) and experience of working in a bid environment using matrix management... At...
Salary: £50000 - £75000 per annum + benefits
Posted: 21 days ago

Service Desk Team Lead

Warwickshire -
Harvey Nash plc
Key accountabilities: * Ensuring their direct team achieve the Service Centre agreed standards, ensuring all telephone calls are answered within SLA agreements through management of team resource... * Ensure all telephone calls received by the team are entered into the Call Logging System as per the service level agreement. * Manage team resource...
Salary: £28000 - £30000 per annum
Posted: 3 days ago

Problem Manager

Birmingham, West Midlands (County) -
SCC
Overall Job Purpose: To work closely with incident and change management teams in order that service level agreement targets are met and customers' expectations are satisfied . Duties will include : * Monitoring and liaison with incident owners throughout the life of a problem to ensure that actions to resolve the problem involving...
Salary: Up to £38,000 per annum Up to £38,000 plus car/car allowance
Posted: 16 days ago

Commercial Manager

Birmingham, West Midlands (County) -
ComputaCenter
Summary. An excellent opportunity has arisen for a Commercial Manager to be based in the Midlans region... Package. Competitive + bonus + Car/Car allowance. Main Responsibilities... Management and maintenance of log of Commitments, Risks and Dependencies associated with the Agreement, including management of relief triggers. Assessing, drafting and negotiating Contract Changes...
Salary: Competitive
Posted: 8 days ago

Transition Manager - Birmingham

Birmingham, Warwickshire -
NES IT
Significant participation in the ongoing development & refinement of Transition Management processes & capabilities within Business Development is also part of this role... Transition Manager skills, knowledge & experience: ISEB/Prince 2 project management trained, with an ITIL Service Management accreditation. Have extensive experience in the IT service industry, with considerable experience in...
Salary: Competitive
Posted: 2 days ago

Technical Services Manager

Birmingham, West Midlands (County) -
Harvey Nash plc
Network (WAN, LAN, etc) * Storage (data storage devise, storage area network etc) * Virtualisation (Citrix) * Desktop... * Internet. * Unified Communications (VC, telephony, IM, etc) Amongst other duties, you will be required to liaise with internal technical teams and suppliers to ensure all services are robust and well supported and therefore you must...
Salary: £45000 - £55000 per annum + Benefits
Posted: 7 hours ago

Service Architect

Birmingham, West Midlands (County) -
CGI
You will identify and virtually manage the required GIS resources, and effort volumes, along with advising on wider ITO community members required to enable the appropriate team to be assembled... Working closely with the SBU's sales and bid management communities to shape GIS proposals to exceed client expectations, you'...
Salary: £65000 - £85000 per annum + benefits
Posted: 24 days ago

ServiceNow Consultant

Solihull, West Midlands (County) -
Lorien Resourcing
A lot of SaaS projects deliver great value to the customer in a relatively short space of time and the SaaS Business Analyst needs to be able to deliver the assignment on their own with minimal management. Reporting to the SaaS Practice ServiceNow Lead the selected candidate will be responsible...
Salary: Market Rates
Posted: Yesterday

Service Delivery Manager

Birmingham -
Recruitment Genius
They are actively engaged in Enterprise Architecture and Design, Systems Integration, CRM, Collaboration & Portals, Project Management, Service Management and Consultancy... This role involves managing a range of IT services for key clients - the scope of activity will include procurement, infrastructure management, change management, service management, project and programme management... - Degree...
Salary: £45000 - £60000 per annum
Posted: 9 days ago

IT Project Manager

Birmingham -
Recruitment Genius
They are actively engaged in Enterprise Architecture and Design, Systems Integration, CRM, Collaboration & Portals, Project Management, Service Management and Consultancy... Prince2, Agile)... Experience: - At least 3 years Project Management experience... Skills: - PRINCE2 (or similar), Agile. - Excellent stakeholder management... - Strong Scope and Change Control management skills... - Line management experience would be...
Salary: £30000 - £45000 per annum
Posted: 9 days ago

IT Service Director

Telford, Shropshire -
Experis Ltd
Opportunity. We have an exciting opportunity for a talented Service Director / Senior Service Manager to join Experis on a permanent basis, supporting one of the world's largest IT consultancies. This is an ideal career move for those looking to make a positive impact and influence company strategy, and embrace...
Salary: £55000 - £75000 per annum + Bonus + Pension
Posted: Yesterday

Business Relationship Manager

Birmingham, West Midlands (County) -
Harvey Nash plc
A Financial Services organisation in Birmingham is looking for an experienced Business Relationship Manager to join their Head Office IT function. This is a key role, building effective relationships between IT and the Business in order to drive the success of IT enabled service and change. You will be building...
Salary: £50000 - £55000 per annum + ???
Posted: 6 days ago

Service Management Lead - West Midlands - £60k-£80k + Excellent Bens

West Midlands -
Maclean Moore Consulting
Service Management Director to provide leadership to the service desk side of the company. The Service Management Director needs to have experience with running and developing a successful service desk. The Service Management Lead will provide support and leadership under the management of the CTO. The Service Management Director will...
Salary: From £60,000 to £80,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 3 days ago