Jobs 1 to 15 of 18

IT Service Management / Incident / Problem Lead, Stoke, £45-60k

This post is ideal for someone who has been in a technical hands-on role who wants to move into a non-technical, ITIL-based, process-focused role... Day-to-day you'll be primarily involved in incident response but will include investigating large datasets, writing documentation, compiling reports, responding...
Stoke-On-Trent, Staffordshire -
Computer People
Salary: £45000 - £60000 per annum + bonus + 25 days + pension
Posted: 16 hours ago

Service Transition Coordinator (Service Transition) - £35k

Service Transition Coordinator (Transition, ITIL, Project) - £35k - Coventry... Our client, an award winning Microsoft Gold Partner with exceptional ties across the public and private sector are seeking a Service Transition Coordinator (Transition, ITIL, Project) to work within the Service Design and Transition team. Working closely with the Service Design & Transition...
Coventry, West Midlands (County) -
Ampersand Consulting
Salary: £35000 per annum + Benefits
Posted: 6 days ago

Service Transition Coordinator ITIL Coventry, Birmingham

An understanding of Service Management concepts. -Change Management processes and principles. -ITIL certification. -Understanding of day to day Service Management. -Project Management (Prince or Agile) delivery experience. -Service delivery co-ordination or management experience... The role is ideally suited to people with working experience and knowledge of IT Service Management.
Coventry, West Midlands (County) -
Candour Solutions
Salary: Excellent plus benefits
Posted: 4 days ago

Problem Manager

Coordinate and promote the effective functioning of problem management activities across all departments and investigate problems via root cause analysis and/or via proactive trend analysis and monitoring... Certification in and commitment to service management [problem management] best practice as defined by ITIL. Good analytical skills with a structured and...
Birmingham -
Ampersand Consulting
Salary: £50000 - £55000 per annum + Car and Benefits
Posted: 13 days ago

Head of Business Engagement

You will be tasked with demand management across Group IT, the subsequent transition of new services into BAU and on-going service management of live services. You will manage a team of 12, carrying out requirements analysis, demand planning and stakeholder engagement. The team will consist of Business Analysts, Service...
West Midlands -
Harvey Nash plc
Salary: £65000 - £80000 per annum + Car, Bonus, Pension
Posted: 3 days ago

Support Analyst

This role comes about as the support team transition to formalised service management practices and adopts shift working... You will be in a cross functional team and suggest and implement solutions to support goals, suggest improvements to processes and maximise effective use of current software and follow IT procedures to...
Birmingham, West Midlands (County) -
HAYS INFORMATION TECHNOLOGY
Salary: £29432.55 - £31991.40 per annum
Posted: 4 days ago

Servicedesk Analyst (Customer Service)

Key Tasks of the Servicedesk Analyst: Respond and log calls received in the Servicedesk mailbox in line with ITIL (Information Technology Infrastructure Library - IT Service Management) guidelines. Log and manage RFCs within the CRM system following current Edenhouse processes... Desired Skills and Experience for the Servicedesk Analyst: Competent user of...
Birmingham -
Edenhouse Solutions Ltd
Salary: Competitive with excellent benefits
Posted: 26 days ago

IT Business Relationship Manager

You will be tasked with demand management across Group IT, the subsequent transition of new services into BAU and on-going service management of live services. The Ideal candidate: Will also have a strong understanding of Service Delivery, including ITIL principles and ideally have experience within complex organisations and IT...
Birmingham, West Midlands (County) -
Monarch Recruitment
Salary: £70000 - £80000 per annum, Benefits Excellent benefits
Posted: 4 days ago

IT Testing, Release and Change Co-ordinator

SLA’s, KPI’s and ITIL... - SAP ERP skills or experience of ERP systems, other Applications. - An understanding of testing and test scripts. - Understanding of Change Management and Change Management Systems. - Understanding of Release Management. - ITIL... - Ability to methodically test and carry out test scripts... - Prince 2 awareness. - Change Management...
Leominster, Herefordshire -
360 Resourcing Solutions
Salary: £20000.00 to £25000.00 per year
Posted: 5 days ago

Technical Manager / Lead

Constantly seek ways to improve service delivery... People Management: - Responsibility for the IT Service Delivery Team... Knowledge, Skills and Experience required: - Advanced knowledge of Microsoft Windows Server, Virtualisation (VMware and Hyper-V), Business Continuity and DR, Cyber Security, Infrastructure/advanced networking, Office 365, Active Directory, Databases, SQL and cloud technologies.
Bromsgrove -
Recruitment Genius Ltd
Salary: £32000 - £35000 per annum
Posted: 6 days ago

Unified Communications Support Engineer

My client is a market leading UK solutions provider and they are looking for a Level 2 Support Engineer to join their Unified Communications team... The ideal candidate will have experience supporting Lync, Skype for Business, Microsoft Office Suite, Telephony (Avaya, SIP, VoIP, Video Conferencing, IPT), along with experience in...
Lichfield -
IQ Telecom
Salary: £30000 - £40000 per annum + 10% Shift Allowance, 10% Annual bonus
Posted: 4 days ago

Head of Business Engagement

We currently have an urgent requirement for a Head of Business Engagement to join a market leading company based just outside Birmingham. In return for your services you will have the chance to work in a fast paced and dynamic environment that is currently experiencing. Managing a team of up...
Birmingham, West Midlands (County) -
Monarch Recruitment
Salary: Competitive salary
Posted: 6 days ago

2nd Line IT Support Engineer

The successful candidate will have: -A Good working knowledge of Microsoft Desktop Operating Systems (XP Pro, Windows 7 Pro) and applications (in particular Microsoft Office) is essential. -A good understanding of DNS, DHCP and VPN's... -Some exposure to Windows Server 2008. -Outlook/Exchange 2010 support skills. -Knowledge on how...
Stoke-On-Trent, Staffordshire -
LA International
Salary: £22000 - £25000 per annum + (Up to £27k OTE)
Posted: 3 days ago

Technical Architect

Examples: enterprise resource planning, sales forecasting, logistics... Examples: Oracle Developer, Business Objects, Select... Examples: Access, SQL Server, DB2, Oracle, Informix, Sybase, MySQL... Examples: BSI BS 25777 (ICT continuity), ISO 9001 (Quality management systems), ISO20000 (Service Management), ISO 27000 (Information Security Management Systems... - Familiar with understanding and application of different development...
Atherstone, Warwickshire -
TNT Global IT
Salary: Unspecified
Posted: 19 days ago

Head of Application and Development

Head of Application and Support, Agile, Contract... The successful candidate will be developing the effectiveness of IT suppliers with an emphasis on continuous improvement and with the Head of Service Management and the Head of Solutions Architecture, agree process for operational acceptance of new services and projects alike and integrate...
West Midlands -
HAYS INFORMATION TECHNOLOGY
Rate: £400.00 - £600.00 per day
Posted: 6 days ago