Jobs 1 to 15 of 21

Head of Customer Services - Birmingham

Birmingham, West Midlands (County) -
Synergize Consulting
Responsible for Service Delivery and development for all customer accounts within portfolio... Success in this role will be demonstrated through being a positive and active team player in the Customer Service Management Team, assisting the Customer Service Director to deliver business objectives... At least five years’ experience of service delivery...
Salary: From £60,000 to £75,000 per annum £450pcm Car Allowance, £10K - £15K B
Posted: 4 days ago

Service Desk Manager - North Midlands

Telford, Shropshire -
ReThink Recruitment
Service Desk Manager / Helpdesk Manager - Telford, Shropshire, North Midlands - £35 - 45K base + Bonus + Bens. An expanding organisation, established for nearly 20 years and who have recently merged to increase their position within the UK are now seeking to recruit a Service Desk Manager to provide management of the Service Desk...
Salary: £38000.00 - £45000.00 per annum + Bonus + Bens
Posted: 3 days ago

IT Systems Manager - SQL Birmingham

Birmingham, West Midlands (County) -
CV Screen Ltd
An IT Systems Manager with strong SQL reporting & Service Delivery experience is required by a leading Engineering firm based in Birmingham... Essential skills: The IT Systems Manager will ideally have the following skills / experience: - Previous experience of managing IT Systems - A strong knowledge of SQL and either knowledge of SSRS...
Salary: £22k - 30k per year + benefits
Posted: 4 days ago

ITSM/ Service Design Consultant (ITIL)

Birmingham, West Midlands (County) -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 4 days ago

ITIL Service Design Consultant

Birmingham, West Midlands (County) -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £35000 - £60000 per annum + benefits
Posted: 26 days ago

Technical IT Designer / Analyst - Windows

Birmingham, West Midlands (County) -
Harvey Nash plc
Technical leadership and to lead the relationships with Solution Engineers, Service Management and Enterprise Architects primarily for Open Systems and Storage Infrastructures... The role will also require the successful candidate to take some responsibility for domain target architecture, stakeholder management, leading on non-project enhancements, incident control and problem management,...
Salary: £45000 per annum
Posted: 3 days ago

Service Analyst

Coventry, West Midlands (County) -
Certes Computing Ltd
Provide administration and management of the Service Management and Request Fulfilment Toolsets, including account administration, service catalogue management, tool upgrades, patch levels, data migration. Experience: *Educated to degree level or equivalent. *Knowledge of ITIL best practices / awareness governance frameworks, project management etc... *Expert knowledge of MS Office applications and Visio...
Salary: £20000 - £25000 per annum + benefits
Posted: 8 hours ago

Datacentre Service Transition Manager/ Managed IT Services

Birmingham, West Midlands (County) -
Global Technology Solutions Ltd
For significant participation in the ongoing development and refinement of Transition Management processes and capabilities within Business Development is also part of this role... *The successful candidate will ideally hold a degree or diploma in a related business sector... business management/IT service management post encompassing transition management. *ISEB/Prince...
Salary: £60000 - £70000 per annum + car allowance + bonus + benefits
Posted: 14 hours ago

IT Business Partnering Manager

Birmingham, West Midlands -
Law Society
Corporate Solutions provides services to the Law Society and SRA in the following areas: HR, IT, Finance, PPMO, Sourcing, Property and Risk Management Assurance... The successful candidate will be able to demonstrate the following knowledge, skills and experience: - Educated to degree level or equivalent work experience... - Extensive experience of managing...
Salary: £50,000 - £60,000 per annum
Posted: 17 days ago

Application Analyst

Nuneaton, Warwickshire -
HAYS INFORMATION TECHNOLOGY
You will ensure that all solutions are delivered in line with my clients delivery processes (Analysis, estimation, specification, commercial quotation, UAT planning, release packaging, implementation planning, transition to live service) Operations are carried out on multiple sites... My client is seeking candidates with strong Business Analysis skills coupled with good...
Salary: £30000.00 - £40000.00 per annum
Posted: 6 days ago

Application Support & Development Analyst

Birmingham -
Interquest - ITQ Financial - Tunbridge Wells
Essential Skills and Experience: * Significant experience and demonstrated expertise in an application development and support role, with extensive technical analytical experience using knowledge of database systems, integration tools, reporting solutions, SQL, as well as service management best practices (ITIL). * Extensive experience of reporting technologies including SQL, SSRS, Crystal and Dashboard-...
Salary: £1 per annum + Competitive
Posted: 7 days ago

BAU Network Engineer

Wolverhampton, West Midlands (County) -
Aximis (West) Limited
We are seeking a Network & Security (BAU) Engineer for our highly successful client... Be responsible for platform and customer infrastructure in a monitoring, alerting, reporting an capacity planning ability. Provide analytical, performance, availability and trending reporting for internal and customer to use on a daily, weekly and monthly basis... Provide...
Salary: Up to £45K basic + Benefits
Posted: Yesterday

BAU Network Engineer

Birmingham, West Midlands (County) -
Aximis (West) Limited
We are seeking a Network & Security (BAU) Engineer for our highly successful client... Be responsible for platform and customer infrastructure in a monitoring, alerting, reporting an capacity planning ability. Provide analytical, performance, availability and trending reporting for internal and customer to use on a daily, weekly and monthly basis... Provide...
Salary: Up to £45K basic + Benefits
Posted: Yesterday

BAU Network Engineer

Coventry, West Midlands (County) -
Aximis (West) Limited
We are seeking a Network & Security (BAU) Engineer for our highly successful client... Be responsible for platform and customer infrastructure in a monitoring, alerting, reporting an capacity planning ability. Provide analytical, performance, availability and trending reporting for internal and customer to use on a daily, weekly and monthly basis... Provide...
Salary: Up to £45K basic + Benefits
Posted: Yesterday

Head of IT Infrastructure and Operations

Birmingham, West Midlands -
Law Society
Corporate Solutions provides services to the Law Society and SRA in the following areas: HR, IT, Finance, PPMO, Sourcing, Property and Risk Management Assurance... - Develop and maintain performance monitoring and reporting mechanisms to manage the performance and utilisation of IT systems, processes and services and as part of Continual Service...
Salary: £50,000 - £60,000 per annum
Posted: 17 days ago