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Customer Services Manager

Bedford, Bedfordshire -
Polar Recruitment
Manage service delivery against contractual SLA's and KPI's, in adherence to ITIL processes... *Utilise and contribute to the further development of Change, Problem and Incident Management ITIL processes... *ITIL V3 Foundation certified... *Broad technical understanding of different platforms - IBM, UNIX, Microsoft, Datacentre environments etc... *PRINCE 2 certification desirable.
Salary: £35000 per annum + + Car (7K) + Bonus (4K) + Benefits
Posted: 2 days ago