Jobs 1 to 5 of 5

Service Delivery Manager

Purpose of the Role: The Service Delivery Manager (SDM) function within Plan-Net has two distinct areas of responsibility: - Portfolio Management : Service ownership for a set number of Managed Service clients - Service Transition : Assisting with the take on and transition on new Managed Services into the business... Key Responsibilities : Portfolio...
Birmingham, West Midlands (County) -
Salary: Market rate
Posted: 5 days ago

IT Services Manager / Service Desk Manager

ITIL Qualification / Terminologies * Exceptional customer services skills * Change Management / Incident management * Experience of using service metrics to drive service improvements * Line Management / Leadership experience * Excellent stakeholder management skills as well as experience of managing third parties Any experience of speaking other languages would be an added advantage for this role.....
Birmingham -
Salary: £40000 - £45000 per annum + Bonus + Benefits
Posted: 7 days ago

Service Desk Manager - Birmingham /Global Operation

As part of your role as the IT Service Desk Manager you will manage the provision of the group IT Service Desk from people to change and incident management. As the IT Service Desk Manager you will be the figurehead for continuous improvement in service for this function of IT;...
Birmingham -
Salary: £40000 - £45000 per annum + Bonus + Benefits
Posted: 9 days ago

Service Transition Manager

Computacenter is Europe's leading independent provider of IT infrastructure services with revenues in 2015 of £3.1 billion and circa... We engage directly with our customers to ensure Computacenter delivers on our contractual commitments, whilst ensuring our services are aligned to meet our customers' business needs. Driving continual improvement...
Birmingham -
Salary: Competitive
Posted: 27 days ago

CRM IT Technical Services Manager/Administrator

You will be responsible for the support and development of the CRM (Microsoft Dynamics) system and associated interfaces. You will also be responsible for: -Working with customers to gather and understand business and system requirements for MS Dynamics CRM changes, as well as identifying creative workarounds. -Assist in the design...
Birmingham -
Harvey Nash
Posted: Yesterday