Jobs 1 to 2 of 2

UK Service Desk Manager

St. Albans -
Hays IT - Uk Posting account
Requirements for the job: - Service Desk Management experience - OR Field Engineer management experience with a strong understanding of ITIL processes - Vendor/3rd party management exposure - SLA/KPI implementation experience - Strong communication skills with the ability to build trust and rapport to people at all levels - Technical knowledge If you have...
Salary: £30000.00 per annum + Benefits
Posted: 2 days ago

BTO (Service Transition) and Service improvement Manager

Hatfield, Hertfordshire -
Take full responsibility for BTO (Service Transition) for Group IS Service delivery processes from instigation to completion... Champion the knowledge management service for Group Information Service to enhance the NGSD IS service desk through service take on. Champion / manage and enhance the continual Service improvement process for Group IS Service...
Salary: Competitive Salary + comprehensive and fully flexible benefits scheme
Posted: 2 days ago