10 of 10 Service Manager Jobs in Manchester

role As a Service Manager in the Customer Success Unit, you act as the trusted partner for our tier 3 and 4 customers, serving as their primary point of contact for all service-related needs. In this dynamic role, you lead seamless transitions, drive collaboration across … advocating for improvements and delivering exceptional experiences that strengthen relationships and create real impact. This is an excellent opportunity for someone with customer service experience who is ready to take the next step into a career in service management. What will I be doing? Focused on delivering "brilliant ...

role As a Service Manager in the Customer Success Unit, you act as the trusted partner for our tier 3 and 4 customers, serving as their primary point of contact for all service-related needs. In this dynamic role, you lead seamless transitions, drive collaboration across … advocating for improvements and delivering exceptional experiences that strengthen relationships and create real impact. This is an excellent opportunity for someone with customer service experience who is ready to take the next step into a career in service management. What will I be doing? Focused on delivering "brilliant ...

Customer Service Account Manager Manchester City Centre £25,500 We are expanding our Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses to the Service! Acting as a first … point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for dealing with any issues, general queries and technical questions they may have for the first 30 days of their contract. You will be keeping in regular ...

Join our Service Development Team! Please make sure you read the following details carefully before making any applications. Softcat's Service Development team is in place to develop, introduce and improve the IT services that we offer our customers. The role of the team is to research … potential service offerings and bring them to life by working with the wider organisation. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees ...

DWP. Digital with Purpose. Join DWP Digital as an IT Service Manager and play a key role in delivering effective technical services in a fast-paced, evolving environment. We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used ...

strategy, drive operational excellence, and empower teams to perform at their best in a fast-paced, evolving environment. THE JOB The IT Technical Services Manager plays a vital role in powering the organisation’s daily operations, ensuring systems run seamlessly, providing expert user support, maintaining essential infrastructure … trends and best practices, maintaining accurate documentation and managing IT budgets for hardware and software needs Contract Management: Forge strong partnerships with suppliers and service providers, ensuring maximum value, reliability, and adherence to SLAs People & Team Leadership: Coach and develop the IT team, champion ongoing training, and drive continuous ...

Client Services/Delivery Manager - Manchester - £45k We're looking for an organised, proactive Client Services/Delivery Manager to support delivery teams and ensure customers gain rapid value from the technical SaaS solution that our client implements to a diverse range of customers (from financial ...

larger provider with the agility of a mid-sized organisation. Key Responsibilities Drive new logo acquisition across Managed Services, Professional Services and CSP Identify service opportunities through vendor and hardware software partner relationships Own the full sales cycle from qualification through to close Lead presales engagement alongside internal technical … commission Dedicated training budget for courses and certifications Hybrid working with two days on site 22 days annual leave plus bank holidays, rising with service Warm existing opportunities to support onboarding Next Steps Interviews are being scheduled imminently. Please submit your CV to be considered. Referrals If this role ...

larger provider with the agility of a mid-sized organisation. Key Responsibilities Drive new logo acquisition across Managed Services, Professional Services and CSP Identify service opportunities through vendor and hardware software partner relationships Own the full sales cycle from qualification through to close Lead presales engagement alongside internal technical … commission Dedicated training budget for courses and certifications Hybrid working with two days on site 22 days annual leave plus bank holidays, rising with service Warm existing opportunities to support onboarding Next Steps Interviews are being scheduled imminently. Please submit your CV to be considered. Referrals If this role ...

Business Development Manager (MSP) Manchester (Hybrid 2 Days Onsite) £40,000 - £50,000 Basic + uncapped commission Oscar Sales have partnered with a well established Manchester based MSP with over 25 years' experience delivering Infrastructure, Cloud, Hosting, Support and Professional Services click apply for full job details ...