22 of 22 Service Manager Jobs in Manchester

contact the recruiter directly. About the job Job summary Can you deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent … customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager ...

Service Manager - Altrincham - Hybrid50k + Excellent BenefitsAn exciting opportunity has arisen for an experienced Service Manager to join a growing software solutions provider. This role offers the opportunity to lead the delivery of services across software implementations, customer support, professional services, and screening solutions. … audit requests, ensuring information is gathered and validated accurately.Skills & ExperiencePrevious experience in a Service Manager, Operations Manager, Professional Services Manager, or Customer Success leadership role.Minimum of 5 years' experience working within onboarding, screening, compliance, or regulated industry environments.Experience working closely with Software Development ...

deliver high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent customer outcomes? Have you successfully managed IT services and supplier-delivered … contracts, working collaboratively with stakeholders to drive service performance, deliver measurable improvements, and ensure effective day-to-day service delivery? If so, we'd love to hear from you! As a Service Delivery Manager, you will play a key role in ensuring the successful delivery ...

like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.We are seeking experienced Senior IT Service Managers to join the Enterprise Cloud Services team within CDIO.We are looking for people who demonstrate a collaborative and inclusive approach, with a strong … ability to coach, mentor, reflect, and give and receive feedback.You will be flexible and adaptable, able to work with appropriate urgency in a live service environment, and passionate about keeping the customer at the heart of everything you do.Job descriptionA Senior IT Service Manager is responsible ...

work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.Do you have a good awareness of IT, service management and have good communication skills Do you thrive in a collaborative environment and are great at building and maintaining positive relationships … area as a long-term career with prospects and development opportunities for all roles.Job descriptionThe TeamOur role sits within Enterprise Live Services (ELS), Enterprise Service Lifecycle Management (ESLM) which forms part of the Chief Digital & Information Office (CDIO).ELS undertakes assurance and governance of IT services and processes delivered ...

market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. Job DescriptionSenior Oracle Service Delivery ManagerWould you like the opportunity to further develop your expertise across Oracle Cloud EBS, ERP, HCM, EPM and Oracle SaaS Managed Services How would … Finance, HR, and Supply Chain solutions to some of the world's leading organisations At Version 1, we are seeking an experienced Oracle SaaS Service Delivery Manager to join our growing Enterprise Applications Practice.As a trusted advisor to our customers, you will be responsible for ensuring ...

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. We’re looking for a Senior Service Delivery Manager to lead and transform IT service delivery for one of the UKs most ambitious nuclear … build organisations, operating at the forefront of the UK’s Small Modular Reactor (SMR) programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly ...

Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination of all Service Design and Transition activities, processes, systems, and functions to deliver assigned projects from idea to live delivery. Location Overview: ManchesterThe Freshfields Global Centre provides both business … services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective.Function OverviewThis role reports into the service management ...

Role summary/purpose of job The Service Transition Manager is responsible for the management and coordination of all Service Design and Transition activities, processes, systems, and functions to deliver assigned projects from idea to live delivery. Location Overview Manchester The Freshfields Global Centre provides both … services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective. Function Overview This role reports into the service ...

University of Salfords Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root … causes, produce actionable insights and influence strategic decisions across the universitys technology landscape. You will work closely with service owners, technical teams and senior leadership to translate data into measurable improvements, ensuring high-quality, reliable digital services for staff and students. This role is ideal for a proactive, data ...

will you need? Experience supporting and maintaining IT products and services, including ServiceNow, user access, incident management and Power BI. Knowledge of ITIL and service management practices, including incident, problem, change and release management. Experience working collaboratively with stakeholders, users and suppliers in complex environments. Understanding of delivering effective … services and driving continuous improvement. Experience improving products, services and processes, coordinating resources and delivery activities. Maintaining high service standards and ensuring service level targets are consistently achieved. You and your role As an IT Service Manager, you'll play a key role in supporting ...

Service Delivery Manager Department: Cyber Services and Capabilities Employment Type: Permanent - Full Time Location: GBR Manchester Hardman Boulevard Description We are a global community of highly talented individuals working together to create a safer future, driven by our mission to make society more secure. Together, we make … this mission possible. We are looking to strengthen our team with new Service Delivery Managers (SDMs) . Do you have a passion for serving customers and helping them use our services to improve their cybersecurity? If so, join our SDM team and help manage our growing client base alongside ...

Group IT Service Desk Manager is responsible for the Group IT Service Desk function, taking day-to-day ownership of first and second-line support delivery to all K3 Advisory Group business units with the exception of Wealth Management and Business Sales, which are supported separately. … Reporting to the Head of Group IT, the role line manages the Principal Support Analysts and Support Analysts, and is responsible for embedding the Service function SOP pack, maintaining coverage across sites, and driving the performance and accountability agenda for desk staff. This is a hybrid workstyle, aligned ...

Role: Service Desk Manager Location: South Manchester Salary: £50,000£60,000 Job Description We are currently working with a growing and well-established technology business in South Manchester who are looking to appoint an experienced Service Desk Manager to lead and develop their … exciting opportunity for an experienced technical professional who is ready to take the next step into senior management. The role will combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee ...

Role: Service Desk Manager Location: South Manchester Salary: £50,000£60,000 Job Description We are currently working with a growing and well-established technology business in South Manchester who are looking to appoint an experienced Service Desk Manager to lead and develop their ...

Join us as a Service Delivery Manager and lead our mission to provide exceptional 24/7 support across all channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices … customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities: Ensure our Service Desk delivers 24/7 support, keeps P1 incidents under control, and meets SLAs. Lead and support the team, helping them grow, perform well ...

Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management ...

Advisory Group is seeking a Group IT Service Desk Manager to own the Service Desk end-to-end and lead a team of analysts across multiple sites. The role is hybrid, based in Manchester with 3 days onsite and 2 days from home, reporting ...

your new workplace! We seek a proactive, imaginative problem solver who is eager to dive in, address challenges, and create something exceptional as our Service Desk Manager. If you are motivated by the opportunity to make a significant impact, this is your chance to excel. Service Desk Leadership … Capability Development Lead UK and US Service Desk teams, managing performance, mentoring, and capability growth. Standardise global processes, expand L1/L2 skills, manage shifts, and foster a customer‐focused culture. Incident, Problem & Change Management Governance Own Incident Management lifecycle and governance of Problem and Change processes. Ensure effective ...

DWP. Digital with Purpose. Join DWP Digital and help support a strategic Management Information platform that enables thousands of colleagues across the organisation to make informed, data-driven decisions every day. Our DWP Digital teams ...

across the UK to lead the delivery of bespoke software programmes for public sector clients. You'll own delivery from mobilisation through to live service, managing budgets in excess of £5m, leading agile delivery teams, and acting as the senior point of contact for client stakeholders at executive level. … scheme Flexible/hybrid working with travel to client sites Career progression within a growing consultancy Get in touch with Colin directly at Skills: Service Delivery Software Public Consultancy Benefits: Work From Home TLNT1 ...

experienced professional to join our team in the role of Technical Services Manager.You’ll be a hands-on senior engineering lead and people manager, responsible for modernising the mainframe developer experience and SDLC across the UK, USA and Mexico, shifting teams from traditional mainframe SCM to a GitHub ...