13 of 13 Service Manager Jobs in Manchester

Service Delivery Manager

Hiring Organisation
Alpine Fire Engineers Ltd
Location
Bury, United Kingdom
Service Delivery Manager £15m Field Service Business | 60 Engineers | Dynamic Team Culture Join a thriving, people-focused organization as our Service Operations Manager — leading the internal help desk that powers a high-performing team of 60 field engineers. You’ll oversee the planning … scheduling, and invoicing of field operations through a cutting-edge, cloud-based Field Service Management (FSM) system — ensuring our customers receive world-class service. We’re an employer of choice, fostering collaboration, growth, and belonging. You’ll use data insights and exception reporting to drive efficiency, motivate your team ...

Senior Service Delivery Manager

Location
Manchester, England, United Kingdom
Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract. We’re looking for a Senior Service Delivery Manager to lead and transform IT service delivery for one of the UKs most ambitious nuclear … build organisations, operating at the forefront of the UK’s Small Modular Reactor (SMR) programme. This is more than a traditional service delivery role. We’re looking for someone who can transform, optimise and mature service delivery, bringing experience from a large-scale enterprise, scale-up or similarly ...

Service Transition Manager

Hiring Organisation
Experis
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£50000 - £55000/annum bonus + bens
Service Transition Manager Location: Manchester (1 day per week onsite, remainder remote/hybrid) Contract Type: Permanent Salary: Competitive + Benefits Overview We are seeking an experienced Service Transition Manager to play a key role in delivering successful technology and digital transformation initiatives. This … position will be responsible for ensuring that new or changed technology services transition smoothly from project delivery into operational support, with clear service ownership, support processes and governance in place. Working across business, technology and third-party suppliers, you will establish service acceptance criteria, define support models, coordinate ...

Service Manager

Hiring Organisation
Riverside Group
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£37,114 per annum
Title: Service Manager Contract Type: Permanent Salary: £37113.94 per annum Working Hours: 37.5 hours per week, full time Working Pattern: Monday to Friday, 9am-5pm Location: Newbury House, Manchester If you share our values and are excited about making a significant impact at Riverside, please ensure … unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Service Manager You will be working from one of our supported services providing motivational leadership to empower and engage your team to deliver an outstanding ...

Service Delivery Manager

Location
Cheadle, England, United Kingdom
Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description As our Service Delivery Manager, you will play a key role in ensuring the delivery of effective Operational service within our Tech function. … will play an active part in Major Incident Management, Service Reviews for Tier 1 suppliers, ensuring that our Tech Department meets its SLA with the business, internal customer reviews and business wide communication related to operational service and stakeholder management. Additionally, you will support IT Admin on invoicing ...

Service Delivery Manager

Location
Manchester, England, United Kingdom
Service Delivery Manager Department: Cyber Services and Capabilities Employment Type: Permanent - Full Time Location: GBR Manchester Hardman Boulevard Description We are a global community of highly talented individuals working together to create a safer future, driven by our mission to make society more secure. Together, we make … this mission possible. We are looking to strengthen our team with new Service Delivery Managers (SDMs) . Do you have a passion for serving customers and helping them use our services to improve their cybersecurity? If so, join our SDM team and help manage our growing client base alongside ...

Group IT Service Desk Manager

Location
Manchester, England, United Kingdom
Group IT Service Desk Manager is responsible for the Group IT Service Desk function, taking day‐to‐day ownership of first and second‐line support delivery to all K3 Advisory Group business units with the exception of Wealth Management and Business Sales, which are supported separately. … Reporting to the Head of Group IT, the role line manages the Principal Support Analysts and Support Analysts, and is responsible for embedding the Service function SOP pack, maintaining coverage across sites, and driving the performance and accountability agenda for desk staff. This is a hybrid workstyle, aligned ...

Ecommerce & Customer Service Manager

Location
Manchester, England, United Kingdom
Ecommerce & Customer Service Manager Manchester BBF Up to £40,000 Full Time, Permanent Purpose of the Role To manage the website on a full-time basis, ensuring a smooth, engaging and commercially effective online shopping experience. To act as the primary point of contact for all customer … service queries across the DTC channel, protecting brand reputation and customer satisfaction at every touchpoint. To work closely with the CEO and wider team to drive online sales, optimise site performance and ensure the ecommerce operation runs efficiently day to day. Key Accountabilities Manage the day-to-day operation ...

Senior Service Manager – Global Field Engineering

Location
Rochdale, England, United Kingdom
Dunphy Combustion Limited invites applications for a Service Manager position in Rochdale, England. This is a unique opportunity to lead a service department focused on delivering exceptional customer support across the UK and internationally. The chosen candidate will be responsible for managing service operations, delivering ...

Flexible Cybersecurity Service Delivery Manager

Location
Manchester, England, United Kingdom
Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management ...

Service Desk Manager

Location
Manchester, England, United Kingdom
your new workplace! We seek a proactive, imaginative problem solver who is eager to dive in, address challenges, and create something exceptional as our Service Desk Manager. If you are motivated by the opportunity to make a significant impact, this is your chance to excel. Service Desk Leadership … Capability Development Lead UK and US Service Desk teams, managing performance, mentoring, and capability growth. Standardise global processes, expand L1/L2 skills, manage shifts, and foster a customer‐focused culture. Incident, Problem & Change Management Governance Own Incident Management lifecycle and governance of Problem and Change processes. Ensure effective ...

Client Services & Success Manager

Hiring Organisation
VIQU IT
Location
Manchester, Openshaw, United Kingdom
Employment Type
Permanent
Salary
£60000 - £65000/annum
Client Services & Success Manager £65,000 plus bonus Remote (occasional travel UK wide) VIQU have partnered with an established but growing SaaS company, and part of a larger international software group. As the business continues its shift from desktop to SaaS, they're looking for a Client Services … this right. Job duties of the Client Services & Success Manager Drive, upsell and expand within the existing client base. Manage a professional service and a support team, setting clear expectations, and holding the team accountable to their targets. Run product training and onboarding sessions with clients. Lead ...

ITAM Technical Services Manager

Hiring Organisation
Softcat
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
Asset Intelligence Technical teams' responsibility is to ensure that asset management tooling is successfully deployed, managed and supported technically throughout the duration of the service or project. In addition, the team also provide consultancy-based services to implement or upgrade asset management tools on behalf of new and existing … within the appropriate SLA'sLead technical quarterly business reviews for strategic ITAM vendors providing constructive feedbackBe at the forefront of new product technology/service offerings through vendor training and market researchDrive improvements and be creative with new ways of workingWe'd love you to have Demonstrable experience working ...