16 Service Manager Jobs in Manchester

National Service Manager (Engineering/Assessor's) £48,000 - £50,000 + Car Allowance + Mon - Fri + Hybrid + Progression + Company Benefits Wigan Are you a Service Manager or similar looking to take on a national role for one of the UK … include stairlifts, through floor lifts and ceiling track hoists. Due to an ever-increasing workload and new contracts, they are looking for a National Service Manager to oversee their team of 20 Field Assessors. In this autonomous role, you will be responsible for overseeing the workload, training … will be fully trained on industry processes, travel around the UK visiting OT's and staff within the team. This role would suit a Service Manager or similar looking for an autonomous role on a National scale for a leading healthcare provider, who will allow you to more »

Service Operations Manager £50,000 - £60,000 + Training + Excellent Company Benefits Bolton, Commutable From: Manchester, Wigan, Leigh, Bury, Blackburn, Warrington Are you a Field Service Manager/Operations Manager looking to take a leading role and directly influence the success … is the chance to play a key part in their growth plans. In this role you will manage both internal and external engineers on service/maintenance work as well as contract management at an operational level, maintaining the excellent levels of service that they're known for. … This role suits a Field Service Manager/Operations Manager from any engineering background, looking to for a senior management role where you can implement your own leadership style within a successful, growing business. The Role: Managing internal & external engineers. Site office based, with occasional more »

Service Manager I am working with an industry-leading company who are on the hunt to build out their Service Management function. The role comes with a lot of responsibility across continuous improvement and processes across IT and the wider business. The candidate must have: - Excellent … Stakeholder Management - Service Management experience - IT/MSP Experience Salary: £55,000 + Benefits Location: Manchester (Hybrid) If this sounds like yourself or someone you may know then please apply now more »

Service Delivery Manager Industry Focus: Telecommunications, Managed Services, SaaS, Networks, Mobile Location: Manchester, with a Hybrid Work Model (3 days in office, 2 days remote) Salary Range: £35,000 - £45,000 per annum + 10% Bonus + Benefits As a Service Delivery Manager, your … role revolves around tailoring support for the company's Service Provider Partners, ensuring they derive maximum value from their partnership with the company and their suite of products and services. You'll analyse existing relationships and spearhead enhancements across various areas including contact management, alerting, incident handling, inventory management … and technology adoption. Key Responsibilities: Deliver exceptional service experiences to the company's Service Provider Partners. Lead initiatives for the adoption and management of new technologies and products, addressing challenges and risks during adoption to secure long-term revenue stability. Understand customer and partner goals with our products more »

more than a century producing premium quality high pressure pumps and pumping systems for the global mining and industrial sectors. The Technical After Sales & Service Manager will provide the highest standard of after sales service for our customers and partners by providing technical expertise and excellent … customer service skills. They will work together with our team of design engineers, quality engineers and the field services staff to achieve the business objectives of the company and our customers. This is a replacement appointment, which is central and critical to the efficient running of increasing business activity … in Pump Systems at RMI. In addition to annual initiatives, the key accountabilities of this position are: Sales · Develop the after sales and service market by visiting customer sites to advise and promote planned preventative maintenance. · Promote RMI products and services to new and existing customers. · Seek new pump more »

solutions for airlines, airports, aircraft and governments. Their technology powers more seamless, safe and sustainable air travel. They are looking to hire an experienced Service Deliver Manager to join on a contract basis for an initial 6 months, working on site at Manchester Airport. About the Role … You will be responsible for overseeing and optimizing the end-to-end service delivery process to meet and exceed customer expectations. This position requires a blend of technical expertise, strong leadership skills, and a customer-centric approach. Key Responsibilities: Client Relationship Management: • Build and maintain strong, long-term relationships … clients to understand their needs and expectations. • Act as the primary point of contact for clients, addressing inquiries, issues, and escalations effectively and promptly. Service Quality Assurance: • Develop and implement service level agreements (SLAs) and key performance indicators (KPIs) to ensure service quality and compliance with contractual more »

The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as … handling high-priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs, KPIs … and contractual obligations in supporting integrated digital services involving multiple organizations and systems of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT operations staff in a more »

The Opportunity: Consulting as an IT Live Service Manager, you will be leading agile cross-functional teams for the seamless support of critical digital services, overseeing the end-to-end support and improvement of cloud-native offerings, prioritising client experience and meeting SLAs. You will act as … handling high-priority incidents for high-volume accounts, collaborating with Delivery Managers and key stakeholders to provide the required hands-on leadership for their service delivery offering. Skills and Experience: Demonstrated senior leadership or management experience overseeing business-critical services, systems, and/or infrastructure, ensuring compliance with SLAs … KPIs, and contractual obligations Experience in supporting integrated digital services involving multiple organizations and systems Experience of the Government Digital Service (GDS) Standard and/or operating in a highly-regulated environment is preferred Experience of working with multi-disciplined teams comprising software developers, testers, Infrastructure Engineers, and IT more »

Service Process Manager (Automotive) £45,000 - £50,000 + company car Permanent This is a field-based role (driving licence required), covering the Northern region including Scotland . There will be occasional visits to Head Office near Epsom, Surrey ASAP start Generous benefits package (Performance related bonus … to realise the full lifetime value of vehicles and deliver an outstanding first-class customer experience. Therefore, we are on the hunt for a Service Process Manager who will play a vital part in our client’s Value Chain strategy, acting as a Network consultant, bringing TSM more »

Landing in a greenfield environment, your role as Service Delivery Manager will be to ensure a high level of pro-active IT Service is always delivered, whilst also being a natural leader with a customer focused approach. You'll be joining a global organisation with clients … escalations, as well as also implementing new IT standards as they look to build on their current policies and processes. Key Responsibilities: Manage the service relationships between key customers and the IT service desk . Meet clients' business needs by planning, implementing, controlling, and reviewing service provisions … appropriately. Nurture positive working relationships with senior stakeholders in client organisation via effective communication. Foster continuous service improvement by implementing successful performance management metrics/reporting. Ideally you’ll have: 5 years’ experience in a similar role, preferably in managed services Strong ITIL understanding and/or certification Experience more »

Permanent – 36.25 Hours – Full Time Monday – Friday + Some weekend/out of hours work required. RBH currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digital solutions … such as the M365 Power Platform, that achieve digital transformation for the organisation and its customers. This role Key areas of work: Product manager and lead for RBH online services including the corporate website, the customer portal (MyRBH) and other digital solutions. Horizon scanning and utilising existing digital more »

36.25 Hours Full Time Monday Friday + Some weekend/out of hours work required. We are currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digital solutions … such as the M365 Power Platform, that achieve digital transformation for the organisation and its customers. This role Key areas of work: Product manager and lead for our online services including the corporate website, the customer portal and other digital solutions. Horizon scanning and utilising existing digital solutions more »

empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution. With research and development engineering centres, manufacturing facilities, and service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve approximately 8,000 worldwide customer … Logistics and Supply Chain Experience are essential for this role. Main duties Relationship Management: Build and maintain a strong customer relationship giving exceptional customer service and providing advice and guidance on relevant software solutions. Ensure a high level of service is provided to the customer including regular reviews … of their live system. Delivery: Heavily focussed on service delivery ensuring we are adhering to the agreed SLA and regularly report this information both internally and externally. Act as the primary point of contact for your allocated customers, and act as a point of escalation when required for incidents more »

Would you like to work for a leading MSP who pride themselves in delivering excellence? The firm in question, is an award winning Managed Service Provider who provide a wide range of services such as Networking, Cloud & Infrastructure to both public and private sector businesses. They are currently expanding … their Service Management team in Manchester to support a number of their Key Accounts. This a hybrid working model in Manchester. Responsibilities: Customer and Stakeholder Management Service Reviews Escalation Management Continual Service Improvement Required Skills/Experience: 3+ years in a Service Management role MSP & ISP more »

36.25 Hours Full Time Monday Friday + Some weekend/out of hours work required. We are currently have an opportunity for a Digital Service Manager to join our IT Applications Team and will act as a strategic lead for developing and maintaining online and digital solutions more »

We are looking to recruit for a Technical Services Manager with extensive experience in working for an within the managing agent arena. The role is based out of the Greater Manchester area and will take ownership of a hub of portfolio's within the North West. It boasts … an expert in steering the intricate workings of technical services within the managing agent sphere? We're on a lookout for a Technical Services Manager who combines extensive experience with a knack for innovation and leadership. This pivotal role demands not just comprehensive knowledge in the Property and more »