12 of 12 Service Manager Jobs in Manchester

Location Can be based at Salford Quays or Paddington office Summary The Service Configuration Manager plays a critical role within the Service Management organisation, responsible for governing and maturing the Service Configuration Management practice across the D&T estate. This role ensures that Configuration Items … service relationships, service maps and configuration data are accurately defined, controlled, maintained and used to support operational excellence, risk reduction and informed decision-making. Reporting to the Change Enablement & Service Configuration Practice Owner , the Service Configuration Manager is responsible for establishing and maintaining Configuration ...

Service Transition Manager Location: Manchester (1 day per week onsite, remainder remote/hybrid) Contract Type: Permanent Salary: Competitive + Benefits Overview We are seeking an experienced Service Transition Manager to play a key role in delivering successful technology and digital transformation initiatives. This … position will be responsible for ensuring that new or changed technology services transition smoothly from project delivery into operational support, with clear service ownership, support processes and governance in place. Working across business, technology and third-party suppliers, you will establish service acceptance criteria, define support models, coordinate ...

Role Title: Service Catalogue Manager Duration: contract to run until 12/02/2027 Location: Ancoats, Manchester. Hybrid, 3 days per week onsite Rate: up to £533.60 p/d Umbrella inside IR35 Role purpose/summary We are excited to announce an excellent opportunity … join our team as a Service Catalogue Manager. In this role a Service Catalogue Manager is responsible for the development, management, and maintenance of the IT service catalogue. This role ensures that all IT services are accurately documented, accessible, and aligned with business needs. ...

Service Catalogue Manager Rate: £500 per day INSIDE Location: Manchester | Hybrid (60% office/40% remote) Contract Length: Feb 2027 Clearance Requirement: BPSS Eligible Your new company You will be joining a large-scale IT environment supporting the management and continuous improvement of IT service offerings. … This opportunity is focused on ensuring the IT service catalogue remains accurate, accessible and aligned to business requirements. Your new role As a Service Catalogue Manager, you will be responsible for the development, maintenance and ongoing optimisation of the IT service catalogue. You will collaborate ...

Summary of the role: As Service Development Manager, you will oversee the evolution of the service desk, working with our offshore teams to integrate Learning and Development (L&D), Quality Assurance (QA), Business Continuity and Regulatory Compliance to support high-volume operations in the client environment … SMETS and Switching services. Reporting to the Service Centre Manager, this role will ensure that our colleagues are equipped to handle client requirements and deliver service excellence across the utilities industry. You will partner closely with the Customer, Change and Continuous Improvement Manager ...

Service Delivery Manager Department: Cyber Services and Capabilities Employment Type: Permanent - Full Time Location: GBR Manchester Hardman Boulevard Description We are a global community of highly talented individuals working together to create a safer future, driven by our mission to make society more secure. Together, we make … this mission possible. We are looking to strengthen our team with new Service Delivery Managers (SDMs) . Do you have a passion for serving customers and helping them use our services to improve their cybersecurity? If so, join our SDM team and help manage our growing client base alongside ...

Ecommerce & Customer Service Manager Manchester BBF Up to £40,000 Full Time, Permanent Purpose of the Role To manage the website on a full-time basis, ensuring a smooth, engaging and commercially effective online shopping experience. To act as the primary point of contact for all customer … service queries across the DTC channel, protecting brand reputation and customer satisfaction at every touchpoint. To work closely with the CEO and wider team to drive online sales, optimise site performance and ensure the ecommerce operation runs efficiently day to day. Key Accountabilities Manage the day-to-day operation ...

Dunphy Combustion Limited invites applications for a Service Manager position in Rochdale, England. This is a unique opportunity to lead a service department focused on delivering exceptional customer support across the UK and internationally. The chosen candidate will be responsible for managing service operations, delivering ...

Group is seeking a Service Delivery Manager to oversee a portfolio of cybersecurity service clients from its Manchester office. You will act as the primary contact, drive service reviews, and identify opportunities to improve contract value and client outcomes while coordinating with the account management ...

Marks & Spencer plc is seeking a Service Configuration Manager to govern and mature our Service Configuration Management practice. You will ensure configuration data, service maps and CIs are accurate, owned, and aligned with ITIL 4 principles to support incident, change and asset management. Reporting … Change Enablement & Service Configuration Practice Owner, you will lead governance, drive data quality, and collaborate with Engineering, Product Owners and Asset management to deliver #J-18808-Ljbffr ...

your new workplace! We seek a proactive, imaginative problem solver who is eager to dive in, address challenges, and create something exceptional as our Service Desk Manager. If you are motivated by the opportunity to make a significant impact, this is your chance to excel. Service Desk Leadership … Capability Development Lead UK and US Service Desk teams, managing performance, mentoring, and capability growth. Standardise global processes, expand L1/L2 skills, manage shifts, and foster a customer‐focused culture. Incident, Problem & Change Management Governance Own Incident Management lifecycle and governance of Problem and Change processes. Ensure effective ...

Client Services & Success Manager £65,000 plus bonus Remote (occasional travel UK wide) VIQU have partnered with an established but growing SaaS company, and part of a larger international software group. As the business continues its shift from desktop to SaaS, they're looking for a Client Services … this right. Job duties of the Client Services & Success Manager Drive, upsell and expand within the existing client base. Manage a professional service and a support team, setting clear expectations, and holding the team accountable to their targets. Run product training and onboarding sessions with clients. Lead ...