Jobs 1 to 2 of 2

Service Desk Manager

ITIL Qualified... To establish and maintain Service Desk performance targets against agreed SLA's. To establish and publish Service Desk performance statistics at agreed levels. To work within the Service Management Team to provide customer feedback and manage any escalations or complaints as appropriate... Monitoring, prioritizing and escalating Incidents as...
Southampton, Hampshire -
Experis Ltd
Salary: £40000 - £45000 per annum
Posted: 6 days ago

IT Service Delivery Manager

For this role the IT Service Delivery Manager will be responsible for ensuring business services are delivered within agreed SLAs... For this position the successful candidate will have a background within IT Service Delivery Management, any experience within a retail environment will also be beneficial for this role... Any E-...
Southampton, Hampshire -
Rate: £400 per day
Posted: 4 days ago