1 Service Manager Jobs in Tunbridge Wells

proactive internal stakeholder responding to client queries either directly or supporting our Management Team Manage and be accountable for a third-party offshore invoice service, where we pay for 2 external resources Manage Corporate travel bookings which fall onto a Q category for invoice action Raise accurate & timely invoices … of the financial administration department that supports our Corporate operational teams To manage the operational function to maximise efficiency considering staff resource, expertise, and service level requirements To proactively be involved in setting internal SLA’s and be accountable to the measures and their success Continually review processes and … identify ways in which aspects of the service experience could be enhanced Ensure processes are in place and are routinely used to monitor the quality of all work Identify, raise, and solve issues with the Operations Manager and Director To be a proactive stakeholder and increase effectiveness more »