Jobs 1 to 7 of 7

ICT Customer Service Manager

East Midlands -
DP Connect
Ideally the candidate will be Prince2 qualified and have knowledge of ITIL. You will be Primary point of contact for a specific business community for operational service delivery and to track and manage customer expectation and satisfaction, ensuring that agreed services from ICT and supplier communities are being delivered to...
Salary: £325 - £365 per day
Posted: 2 days ago

IT Customer Service Manager - ITIL, BPSS

East Midlands -
Hays IT - Uk Posting account
As IT Customer Service Manager you will be expected to seek out and tackle issues that will prevent the delivery of services, facilitating open communication and discussion between stakeholders plus capture and disseminate technical, operational and business information. The role will also see you organise and chair appropriate service review...
Rate: £300.00 - £365.00 per annum
Posted: 2 days ago

Service Delivery Manager - Application Management

Chesterfield, Derbyshire -
HAYS INFORMATION TECHNOLOGY
Provide performance statistics and reporting... - Manage the SLA and OLAs... Experience Required: - A strong Service Delivery Manager background managing applications in a manufacturing or FMCG organisation... - Strong with Incident, Problem and Change Management processes. Technical Knowledge: - ERP, MRP, HR, WMS, Messaging, BI. - Lotus Domino. - Any experience in Infor S21, Indigo...
Salary: Competitive Day Rate
Posted: 18 hours ago

Service Delivery/Project Manager/Change - Process Improvement

Northamptonshire -
HAYS INFORMATION TECHNOLOGY
Our client is seeking an experienced Service Delivery/Project Manager to be responsible for driving a step change in the service experience received by their customers... - Process mapping (BPMN notation) - experience in IBM Blueworks would be extremely valuable. - Lean / Six sigma / Process Improvement (methodology/principles, tools, techniques) - Stakeholder management... - Define,...
Rate: £500.00 per day
Posted: 3 days ago

Service Delivery Transformation Manager

Northamptonshire -
HAYS INFORMATION TECHNOLOGY
My global financial services client has an urgent requirement for a Senior Service Delivery Transformation Manager to be responsible for driving a step change in the service experience received by their customers... Process mapping (BPMN notation) - experience in IBM Blueworks would be extremely valuable. Lean/Six sigma/Process Improvement (methodology/...
Salary: £500.00 per day
Posted: 3 days ago

Technical Service Manager (Platform Manager)

Nottinghamshire -
ComputaCenter
This role will act as the senior interface between Global Infrastructure Operations and contractual service, the customer and internal Computacenter technical teams to ensure technical services are delivered to agreed contracts and take accountability for resolution of complex issues, customer engagement and service excellence to delight our customers... Liaise with...
Salary: Competitive
Posted: 16 days ago

Application Services Manager

Leicester -
Modis International - London
Working with a team of developers the successful candidate will manage and lead the team on a daily basis, primarily using Microsoft Technologies to develop bespoke solutions and tools for a client base in a project oriented environment... Most importantly you must be able to demonstrate a passion for managing...
Salary: £60000 per annum
Posted: 2 days ago