Jobs 1 to 7 of 7

IT Service Delivery Manager

The role will involve managing the relationship with internal customers and business colleagues focusing on the supply and product business areas, whilst working with the IT teams to ensure customers receive good value for investment in IT support and IT project delivery... Perform regular service reviews based on SLAs. Ensure...
Leicestershire -
X4 Group
Salary: Dependent on Experience
Posted: 5 days ago

Service Delivery Manager

The purpose of the role is to govern the delivery of a portfolio of external and internal services to meet the business needs in terms of SLA Compliance, cost and sustainability... Essential you have worked in Service Improvement focused role, with strong understanding of continuous improvement principles. ERP knowledge is...
Worksop -
Hays Specialist Recruitment
Salary: £40000.00 - £60000.00 per annum
Posted: 20 days ago

Service Delivery Manager

The purpose of the role is to govern the delivery of a portfolio of external and internal services to meet the business needs in terms of SLA Compliance, cost and sustainability.You will also play an integral role in managing the change process and maintenance of regulatory, legal and professional...
Northamptonshire -
Hays Specialist Recruitment
Salary: £55000.00 - £60000.00 per annum
Posted: 20 days ago

IT Service Manager

Liaising with Business development managers to ensure the service provided to customers is joined up and coherent... We are interested in hearing from candidates that have a positive attitude, passion and proven background in IT Service Management. To be considered for the role you will need to demonstrate good experience...
Nottingham, Nottinghamshire -
MHR
Salary: Excellent Benefits
Posted: 13 days ago

Service Desk team leader (Manager)

An inquisitive and analytical mind who is service driven... Knowledge of report writing packages such as Crystal Reports... Qualified at ITIL foundation level or above. Equivalent and preferably some professional qualification such as MCP or MOUS certification. Extensive knowledge of Service Desk Management... Qualified to HND/BSc level or above.
Northampton -
Edward Carter Solutions
Salary: Fantastic salary + benefits
Posted: 5 days ago

Service & Strategy Design Manager

The candidate also needs to understand the dynamics, challenges and pitfalls of setting up and running these capabilities. They need to have experience of defining and/or authoring: - Policy documents. - Process documents. - Standards. - Identify Critical Success Factors (CSFs) and Key Performance Indicators (KPIs) - Operational templates for: o Strategy. o Service...
Nottingham, Nottinghamshire -
Rullion IT Plus
Posted: 6 days ago

Service Operations Manager

Roles & Responsibilities (Job Description) - competency framework. Capability Policy and Process. Capability Operational Procedures. * How's - daily/weekly/monthly. * Governance - schedule & meeting. * Escalations. Service and Operational Level Agreements. Management Information. * Dashboard. * CSF's. * KPI's. * Reports. Training Pack. * Service & Target Operating Model. Release Planning, for implementation of defined capabilities. RACI. * Service.....
Nottingham, Nottinghamshire -
Rullion IT Plus
Posted: 6 days ago