Jobs 1 to 11 of 11

Service Manager/ Incident Manager- Bristol

Bristol, Avon -
Mortimer Spinks
You need to be ITIL certified and have experience of working as a service manager within a dynamic and rapidly changing environment.You need to have service management/helpdesk software knowledge.Your role will involve you predicting and pre empting service issues and putting in place a service roadmap to...
Salary: £38000 - £40000 per annum
Posted: 3 days ago

Internal IT Service / Service Delivery Manager

Bournemouth, Dorset -
Connectus
You will be tasked with the continuous improvement of IT services as well as defining a clear roadmap and strategy to ensure user satisfaction and help define and shape policies and best practice. Ideal applicants will have a range of experience across the following - * A strong ITIL background and ideally...
Salary: £60000 - £65000 per annum + benefits
Posted: 3 days ago

Service Desk Manager

Bournemouth, Dorset -
Vertical IT
Leading infrastructure and business service group is looking for Service Desk Manager to join their team. The role involves implementation of incident and problem management processes and Service Delivery. Our client works in partnership with private and public sector companies to improve the day-to-day lives of millions of...
Salary: £50000 - £60000 per annum + benefits
Posted: Yesterday

Technical Service Desk Manager

Poole -
Hays IT - Uk Posting account
In the first 6 months you will be responsible for also providing 1st and 2nd line technical support to employees across the organisation, and thereafter will recruit in a Junior member of staff to train, coach and mentor to reduce this workload so you can focus on improving the service...
Salary: £30000.00 - £35000.00 per annum + Benefits
Posted: 8 days ago

ITIL Service Desk Manager - Bristol - £40,000

Bristol -
Computer Futures
Excellent report writing & numerical analysis skills... High level of familiarity with ITIL processes. Experience configuring/developing processes within IT Service Management software. Excellent configuration/troubleshooting, analytical and diagnostic skills... Ownership and development of all Service Desk related process, policy and procedure documentation (including, but not limited to, Incident Management, Joiners,...
Salary: £45000 - £50000 per annum + competitive
Posted: 23 days ago

Customer Services Manager

Bristol, Avon -
SCC
Assist the CSD to achieve the operational Level Agreement with Service Delivery in order to consistently hit the service level agreement to the customer... - Continuously developing professional skills through personal development programmes and coaching... Skills, Knowledge & Experience; - Three years of success in an IT Client Management / IT Service Delivery role,...
Salary: From £40,000 to £60,000 per annum Plus Car + Bonus
Posted: 15 days ago

Customer Services Manager

Swindon, Wiltshire -
SCC
Assist the CSD to achieve the operational Level Agreement with Service Delivery in order to consistently hit the service level agreement to the customer... - Continuously developing professional skills through personal development programmes and coaching... Skills, Knowledge & Experience; - Three years of success in an IT Client Management / IT Service Delivery role,...
Salary: From £45,000 to £55,000 per annum Plus Car + Bonus
Posted: 23 days ago

IT Services Manager

Street, Somerset -
Wa Consultants
You will lead a team to deliver world:class IT solutions to 150 users in the creative teams, using a mix of high:end Windows workstations and Macs for product design, engineering, 3D modelling graphic design, photography and video production... With around 150 users involved in everything from 3D modelling...
Salary: Competitive
Posted: Yesterday

Continuous Service Improvement & Problem Manager

Cornwall -
Jobline Staffing
CSI and Problem Management is a member of Service Management function... The CSI and Problem Manager will be responsible for ensuring the delivery of an efficient and high quality Problem Management function delivering value to the customers. The CSI and Problem Manager must focus on increasing the efficiency, maximising the...
Posted: Yesterday

Customer Service Manager - SIAM - Contract

Corsham -
Interquest - IQ ESM
We need a SIAM focused Customer Service Manager with current SC Clearance for a long term project in Wiltshire... Service improvement knowledge is key as is experienec of using recognised service management tools including service catalogues. Responsible for Leading, training, coaching and mentoring the Customer Services MOD Team consultants, in...
Rate: £550 per day
Posted: 24 days ago

Service Desk Manager - Bristol - 50k

Bristol -
Computer Futures
They are a multi million pound business who are looking for a new Service Delivery Manager to join their team and you will be working very closely with the IT Director and also both Infrastructure and Support team managers... - Expert understanding of call centre telephony infrastructure and emerging convergence technology,...
Salary: £40000 - £50000 per annum + competitive
Posted: 5 days ago