2 of 2 Service Operations Manager Jobs

IT Service Operations Manager

Location
West Yorkshire, England, United Kingdom
Service Operations Manager – 24/7 Technology Operations Leeds £60,000 - £65,000 + 15% shift allowance, car allowance, bonus We’re recruiting an IT Service Operations Managers to join a high-profile 24/7 technology operation in Leeds. This … nights, 4 off, repeat) This is a senior operational leadership role within a brand new IT Command Centre, responsible for real-time service stability, Major Incident Management, shift leadership, supplier performance and operational improvement. You’ll need: Proven experience leading 24/7 IT Operations, NOC or Command ...

Service Delivery Manager - IT Services Operations · Maidenhead ·

Location
Maidenhead, England, United Kingdom
Hybrid working, minimum 3 days in office per week. We will be moving from Bracknell to Maidenhead towards the end of the year. As Service Delivery Manager (SDM) you will act as a single point of contact for all activities relating to your assigned accounts. You will develop … sustain excellent customer relationships at all levels and ensure that all contractual service levels are achieved; ensure customer satisfaction; and commercial control. The role will also manage budgets and P&L for your assigned accounts. You will be responsible for ensuring retention of existing business and explore and secure ...