Jobs 1 to 2 of 2

Service Delivery & Performance Analyst

Northampton, Northamptonshire -
Experis Ltd
Reporting into the WFM CoE Service Delivery and Performance Manager (Risk), with responsibility for driving performance and supporting the development of the Virtual team... Performance Management / Performance Development... Understanding of load balancing and blending of contact centre resource across multiple functions to achieve optimum performance. An understanding of Contact Centre...
Rate: £280 - £300 per day
Posted: 4 hours ago

Service Performance MI Analyst

Leicester -
Hays IT - Uk Posting account
Reporting to the Service Delivery MI Manager, you will be part of an essential team who undertake the definition, publication and governance of Service Delivery reporting, metrics and dashboards in support of the global service delivery framework... * Provide ad-hoc data analysis / provision service to senior management, responding to requests...
Rate: £300.00 - £350.00 per day
Posted: 6 days ago