Service Relationship Manager
London, United Kingdom
Confidential
NMS Recruit are seeking an experienced enthusiastic Service Relationship Manager to join a thriving telecoms business. Reporting to the Head of Service Management and Transformation You will be the first point of call for partners that need additional support from the business and … will be responsible for building and nurturing relationships to keep partners on the happy path. The role will involve conducting service reviews building get-well plans where appropriate and being the face of the operations team. The role is not just partner facing, you will also take the … with suppliers and contractors to improve delivery lead times and keep us delivering service faster than competitors. A successful Service Relationship Manager will have experience across Customer Service, Customer Support or Sales in the telecommunications industry, with a strong advantage for more »
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