The Senior Manager, Enterprise IT SupportServices is a technical management position responsible for daily and strategic planning, operation, administration, monitoring and maintenance of IT systems, networks, and enterprise applications. Manages IT Command Center functions including: staff and develop Help Desk, NOC, and Site Support team members; develop, administer, and maintain IT change, incident, and problem management systems, applications, tools, procedures, and knowledgebase; analyze, trend, and communicate IT service level performance metrics pertaining to system availability, trouble tickets, and service request activities; implement continuous process improvement to assure quality IT support … documentation. Oversee Helpdesk, Desktop, Application, and Infrastructure support problems and resolutions to determine trouble trends. Monitor, alert, and report on IT system, service, and application performance metrics. Manage trouble ticket and service request escalations to ensure timely resolution and/or fulfillment. Communicate incident and root more »
Job Opportunity: SupportServicesManager Location: Nottinghamshire. Type: Full-Time Salary: £36,000-£41,000 Role Overview: Join our Clients dynamic team to enhance the lives of those using our services. You will lead and manage homelessness and mental health … supportservices, including a mental health helpline, crisis house, and out-of-hours homelessness provision. Key Responsibilities: Ensure trauma-informed, customer-centered service delivery. Address and learn from complaints promptly. Foster equality, diversity, and individual rights. Maintain strategic relationships with partners and funders. Manage housing services, including … property maintenance and tenant support. Lead, develop, and support a diverse staff team. Ensure compliance with operational policies and quality standards. Requirements: 3+ years of experience managing services and teams in a housing or support setting. Strong partnership and networking skills. Excellent communication, leadership, and administrative more »
Are youa natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a SupportServicesManager, you will be responsible for delivering a wide range of services safely and in accordance with the contract. If your skills more »
Monday 7 October 2024 Monday 4 November 2024 Monday 2 December 2024 Candidates are advised to consider these start dates before agreeing end of service date with their current employer. Job description Job responsibilities The full job description provides an overview of the key tasks and responsibilities of the … Quality management software system Experience working with database information. Experience of accreditation procedures and standards (e.g. CPA, UKAS, EFI, FDA, GLP) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other more »
