Service Support Manager Jobs

1 to 25 of 26 Service Support Manager Jobs

Audit Quality Review & Support Team Senior Manager - Financial Services

London, United Kingdom
BDO
high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central … quality support team. As experts on a wide number of issues, our Quality Review & Support team (QRST) within the Audit Quality Department (AQD) provides support to our client-facing specialists in audit/assurance. From performing independent quality reviews on a selection of our listed and PIE audits, to being on-hand to help … and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. We're looking for a Senior Manager with Financial Services experience to work within its Quality Review & Support team . The individual will help our teams deliver high quality audits by performing targeted reviews More ❯
Employment Type: Permanent
Posted:

IT Service & Infrastructure Support Manager

Glasgow, Scotland, United Kingdom
Eden Scott
IT Service & Infrastructure Support Manager (Global Role) 🌍 On-site role - £50,000–£60,000 + comprehensive benefits package including bonus Are you a hands-on technical leader with a passion for service excellence and operational precision? Do you thrive in fast-paced, globally distributed environments, and bring flexibility, resilience, and a strong customer-centric … mindset to everything you do? We have an excellent opportunity for an experienced IT Service & Infrastructure Support Manager to join a dynamic and ambitious IT team. This is a high-impact, globally scoped role where no two days are the same. You'll be leading service delivery across continents, time zones, and technologies — ensuring … systems and services run like clockwork while driving innovation and operational excellence at scale. 🔧 What You’ll Be Doing: Leading the day-to-day global IT service desk across multiple shift patterns, ensuring smooth operations and first-class service for end users worldwide. Managing and coaching a distributed, entry-level IT team — many new to the industry — providing More ❯
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SAP S/4Hana Service Support Senior Manager| Digital Core

London, England, United Kingdom
JR United Kingdom
to Retire. It requires thought leadership, technical expertise, and the ability to navigate complex business challenges while applying a holistic approach. A new role has been created to lead service support activities, focusing on change management, release, transport, and service transition to ensure stability and performance of the SAP S/4Hana landscape. Do you thrive … SAP transformation projects? Join us in delivering this sustainable S/4HANA program and drive a successful digital transformation. What are we looking for? 7+ years in SAP Support leadership roles with at least 2 full lifecycle S/4Hana implementations. Strong knowledge of SAP Transport Management. Experience with ITIL-based change, incident, and problem management. Understanding of … third parties. Ability to perform under pressure professionally. What will be your key responsibilities? Live and exemplify the Five Principles of Mars, Inc. Lead a small team and manage Service Support activities across the global S/4Hana landscape. Manage Release and Transport Management, Change and Configuration Management. Oversee tools and governance management. Ensure smooth service More ❯
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SAP S/4Hana Service Support Senior Manager| Digital Core

London Area, United Kingdom
Mars
Hiring: SAP S/4Hana Service Support Senior Manager| Digital Core Locations: Slough, UK or Chicago, USA As we work to transform and optimize Mars, a new program has been mobilized by the Mars leadership team. The program is focused on the design and implementation of SAP S/4Hana in Mars across Segments (Petcare … applying a holistic and multi-disciplinary approach to each of these mega processes. As part of the program, a new role has been created to lead and coordinate all service support activities with a strong focus on managing change, release, transport and service transition processes. This role ensures stability, scalability and performance of the SAP S …/4Hana landscape while aligning with service integrators and internal IT teams. Do you thrive working in the project environment? Do you have a deep understanding of SAP products and technologies and previous experience coordinating SAP transformation projects? If so, join us in delivering this sustainable, business-driven S/4HANA program and in driving a successful digital transformation More ❯
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SAP S/4Hana Service Support Senior Manager| Digital Core

City of London, London, United Kingdom
Mars
Hiring: SAP S/4Hana Service Support Senior Manager| Digital Core Locations: Slough, UK or Chicago, USA As we work to transform and optimize Mars, a new program has been mobilized by the Mars leadership team. The program is focused on the design and implementation of SAP S/4Hana in Mars across Segments (Petcare … applying a holistic and multi-disciplinary approach to each of these mega processes. As part of the program, a new role has been created to lead and coordinate all service support activities with a strong focus on managing change, release, transport and service transition processes. This role ensures stability, scalability and performance of the SAP S …/4Hana landscape while aligning with service integrators and internal IT teams. Do you thrive working in the project environment? Do you have a deep understanding of SAP products and technologies and previous experience coordinating SAP transformation projects? If so, join us in delivering this sustainable, business-driven S/4HANA program and in driving a successful digital transformation More ❯
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Support Service Manager - Public Sector with Security Clearance

Mc Lean, Virginia, United States
Adobe
new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Position Summary As a member of the Support Service Management team, we provide personalised support services to our Ultimate Support customers. The SSM is a critical role included as part our customer facing team … for our Ultimate customers, focussing on a personalised support service that provides clear customer communications, regular updates, insights, and guidance in collaboration with our Technical Account Managers. A Support Service Manager (SSM) will coordinate and collaborate with customers as well as internal Adobe technical teams to ensure expediency in issue resolution. The … SSM will also provide our customers with improved transparency during issue resolution, regular support experience data and trend analysis, personalised updates during any critical service outage as well as issue management. Additional responsibilities will include establishing and developing positive relationships and collaboration with internal colleagues across all Customer Engineering teams, Sales, Customer Success teams and Adobe Consulting More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Service Delivery Manager & Support Manager with Salesforce B2C Commerce (SFCC)

Paris, France
Hybrid / WFH Options
OSF Digital
We are looking to bring aboard two (2) professionals for 2 distinct positions (from Paris or Lille ): Delivery Manager and a Support Delivery Manager/Lead-both requiring strong leadership, communication, and project management skills, with a focus on eCommerce and Salesforce Commerce Cloud based projects. Support Manager/Lead … Excellent communication skills in English; proficiency in additional languages is a plus. Ability to manage multiple projects and meet tight deadlines. Strong problem-solving skills and attention to detail. Service Delivery Support Lead/Manager Position O v erview: Seeking an experienced Service Delivery Manager, with a strong background in Salesforce Commerce … and quality. Collaborate with cross-functional teams for seamless integration and delivery of Salesforce solutions. Provide leadership and mentorship to project teams. Requirements: Over 10 years of experience in service delivery management, with a focus on Salesforce Commerce Cloud. Proven track record of managing large-scale programs with distributed teams (15 members). Strong leadership and communication skills in More ❯
Employment Type: Permanent
Salary: EUR Annual
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Services Delivery Manager - End User Support with Security Clearance

Huntsville, Alabama, United States
OSAAVA Services
program in Huntsville, AL. The ideal candidate will manage the delivery of IT services to end users, ensuring high availability, performance, and user satisfaction across desktop support, service desk, and user device lifecycle management. You will serve as the primary liaison between IT operations and end users, managing expectations, SLAs, and service improvements, while coordinating with … internal teams and government stakeholders. Key Responsibilities: Oversee daily operations and performance of End User Support teams including service desk, deskside support, and device provisioning. Ensure delivery of services aligns with SLAs and KPIs, addressing incident response, request fulfillment, and problem management. Act as the primary point of contact for end-user escalations and drive … timely resolution of service-related issues. Collaborate with engineering, cybersecurity, and infrastructure teams to resolve systemic IT issues affecting end users. Manage the service delivery lifecycle, including planning, reporting, and continuous service improvement. Lead service reporting, trend analysis, and metrics presentations to senior leadership and government clients. Coordinate hardware/software refresh projects, upgrades, and patch More ❯
Employment Type: Permanent
Salary: USD Annual
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Technical Support Manager - Fleet Services

Walsall, England, United Kingdom
South Staffordshire Plc
approach, and excellent communication skills both face-to-face and over the phone. Confidence in decision-making and leadership is essential, along with a commitment to delivering high-quality service and taking pride in the team's output. What You’ll Get In Return Joining South Staffordshire Plc means becoming part of a team that values and invests in … United Kingdom 6 days ago Birmingham, England, United Kingdom 3 weeks ago Worcestershire, England, United Kingdom 1 week ago Operational Technical Manager The Royal Wolverhampton NHS Trust Service Delivery Manager - Probate Birmingham (Ref: 6588) Birmingham, England, United Kingdom 3 days ago Primary Technical Excellence Manager - Transmission & Distribution (Birmingham, UK) Birmingham, England, United Kingdom … Kingdom 6 days ago West Midlands, England, United Kingdom 3 weeks ago Ashby-De-La-Zouch, England, United Kingdom 1 month ago Project Manager - Business Energy Advice Service Birmingham, England, United Kingdom 6 days ago Birmingham, England, United Kingdom 3 weeks ago Project Manager - Business Energy Advice Service Birmingham, England, United Kingdom 6 days More ❯
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Network Service Support Manager

England, United Kingdom
Anglian Water Group Ltd
Network Service Support Manager page is loaded Network Service Support Manager Apply locations Great Billing Water Recycling Centre time type Full time posted on Posted Yesterday time left to apply End Date: July 3, 2025 (12 days left to apply) job requisition id R32261 Location- Northamptonshire Contract - Permanent Salary- Circa … are we? Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more. IMRDS is … with other organisations to form a partnership of skill sharing and using the best person and team for the job. What will you be doing? Reporting to the Network Service Manager, you'll act primarily as managerial support to enable the efficient and effective operation of the water network. Maintaining water supplies and ensuring delivery More ❯
Employment Type: Permanent
Salary: GBP Annual
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Enterprise Support Manager, Strategic Industries - Global Financial Services

London, England, United Kingdom
Amazon
about business, product, and technical challenges as you help our customers take advantage of the efficiencies, cost savings and quick innovation available only in the cloud. As Enterprise Support Manager, you will lead a team of Technical Account Managers who are the primary operational point of contact for your customer, helping to plan, review, and oversee … responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of … with Director and C-Level executives to translate business needs into technical and operational plans Work with AWS executive leadership to influence the product roadmap Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning About the team In GFS, we provide support to some of the world's largest financial services industries. We align ourselves More ❯
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FBI Support Services-Project Manager with Security Clearance

Huntsville, Alabama, United States
ISN Corporation
ISN is seeking a qualified Project Manager to help oversee a program that provides support services for a full range of strategic and tactical day to-day security and investigative support services that are required to support on-going and future FBI operations and management initiatives. The Project Manager leads … contact authorized to interface with the Government Contracting Officer (CO) or the Contracting Officer's Representative (COR). • Oversees all personnel assigned to a project; keeps the Program Manager informed of all problems, progress, and accomplishments. • Provides information security support and performs security BIs on individuals requesting security clearances. • Provides management for investigative services and case … control management support required to complete Personnel Security Interviews (PSIs). • Monitors all investigative personnel and reviews investigative reports produced by lower-level staff. • Be available on-site to review and address concerns from case managers and individuals responsible for quality control. • Takes corrective action on missing information to ensure cessation of errors. • Participates in training field investigators. More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Data Center Services Program Manager, Construction Execution Support

London, England, United Kingdom
Google
Data Center Services Program Manager, Construction Execution Support Join to apply for the Data Center Services Program Manager, Construction Execution Support role at Google Data Center Services Program Manager, Construction Execution Support Join to apply for the Data Center Services Program Manager, Construction Execution Support … s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage … Kingdom 1 day ago London, England, United Kingdom 1 hour ago Delivery Manager - Software Development Focus City Of London, England, United Kingdom 2 days ago Assistant Customer Service Supervisor - Abbots Langley Abbots Langley, England, United Kingdom 1 day ago Greenford, England, United Kingdom 2 weeks ago Management Consulting Manager, Capital Markets London, England, United Kingdom More ❯
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Support Services Manager

England, United Kingdom
Greensleeves Care
Care are endorsed with Skills for Care and an Assured City and Guilds provider who offer a range of free learning and development to our colleagues. As a Support Services Manager, you will: Manage and oversee reception staff in their administrative duties as well as their communication with visitors to the home Implement and deliver high … in a Care Home or similar environment (Desirable) Rewards & Benefits Package Free learning and development Company pension scheme - employers contribution matched up to 6% 2 x Salary Death in Service benefit Medical Health Benefit (Beneden) Length of Service Awardsat 5,10,20,30,40 and 50 years Voluntary Lifestyle Benefits through the Hapi App Cycle to Work Scheme More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Finance and Support Services Manager

United Kingdom
Eastbourne Association Of Voluntary Services
ending March 2020, to a turnover of £533K in the year ending March 2024. Furthermore, with a growing staff team and higher levels of activity, we need additional support and expertise in areas such as facilities management, IT and data management, and HR. We are now in a position to recruit a new team member to lead on … developing and implementing financial management systems and preparing financial reports, to manage venue hire and to provide extra support for the other services listed above. Experience in financial management for an organisation with a similar turnover is a 'must have' for this role. We are keen to hear from candidates who have experience in some of the other … areas where we are looking for support, although not necessarily all of them! We are a 'can do' organisation and all our team members have a willingness to roll up their sleeves and get stuck in, learn and adapt. To find out more about the role, please see the Job Description and Person Specification here. Closing date for More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Support Team Leader / Service Manager - Learning Disabilities

Scarborough, England, United Kingdom
Virtual Bridges
Support Team Leader/Service Manager Learning Disabilities & Autism 6 bed - Supported Living Scarborough, United Kingdom Salary: £28,000 - £32,000 Hours: 24 hours off rota, 16 hours on rota (including sleeps 1-2 per month) This is a 6 bed service for adults with Learning Disabilities. The role is overseeing 2 services: The … first service is fully occupied with 4 gentlemen, having varying needs, none of which are complex. Two are quite independent with minimal hours of support. The second service consists of 2 separate cottages, with 1 female living in each. The staff team across both services totals 16. As the Support Team Leader/Service Manager, you will play a pivotal role in overseeing the service. You will lead a team of support staff, ensuring the highest standards of care and support are delivered consistently across all sites. Your responsibilities will include staff management, training, compliance, and ensuring the well-being and development of individuals with learning disabilities in our More ❯
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Application Support Manager | £110,000 per annum | London | Hybrid | Financial Services

London, England, United Kingdom
Hybrid / WFH Options
Virtuetech
Application Support Manager | £110,000 per annum | London | Hybrid | Financial Services Application Support Manager | £110,000 per annum | London | Hybrid | Financial Services 5 days ago Be among the first 25 applicants Direct message the job poster from VirtueTech Recruitment Group Head of Permanent - Data, Product and Infrastructure at VirtueTech Recruitment Group Application … Support Manager | £110,000 per annum | London | Hybrid | Financial Services This role is for an Application Support Manager focused on a commodities trading division stepping in to take over a pre-exisiting function of App Support Engineers. The successful candidate will lead a small team of three, providing hands-on … Manager London, England, United Kingdom 2 weeks ago GM of Payment Operations & Shipping (Senior Director) London, England, United Kingdom 1 month ago Global Process Owner: Service Asset and Configuration Management London, England, United Kingdom 1 week ago Senior Engineering Manager - Data Platform, 6-month FTC London, England, United Kingdom 1 week ago London More ❯
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Application Support Manager | £110,000 per annum | London | Hybrid | Financial Services

London, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description Application Support Manager | £110,000 per annum | London | Hybrid | Financial Services This role is for an Application Support Manager focused on a commodities trading division stepping in to take over a pre-exisiting function of App Support Engineers. The successful candidate will lead a small team of three … providing hands-on support and maintenance across key trading platforms—most notably TrayPort. They’ll be instrumental in ensuring the stability and performance of business-critical systems, leveraging tools like PowerShell, SQL, and Excel to streamline operations and enhance functionality. Location - London (Closest Station - Liv Street, Bank, Moorgate) Pay - Up to £110,000 per annum + Sizeable Bonus … Grid or other web front-end technologies – beneficial but not essential. If interested please come back asap with an updated CV and contact number for immediate consideraiton. Application Support Manager | £110,000 per annum | London | Hybrid | Financial Services #J-18808-Ljbffr More ❯
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Technical Service Support Manager

Luton, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Technical Service Support Manager, luton, bedfordshire col-narrow-left Client: Location: luton, bedfordshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Our Client We have the pleasure of working … with a UK leader in the supply, support, and service of high-performance laser systems used in ophthalmology and aesthetic medicine. Established in 1991, this company is known for technical excellence, customer focus, and long-term partnerships with leading global manufacturers With the planned retirement of a long-serving team member, they are hiring a Technical Service Support Manager to lead their service function into its next phase — combining field engineering leadership, technical coordination, and internal capability development. Purpose of the Role This is a hands-on technical leadership role designed to support engineers, maintain product knowledge across the team, and ensure quality across all technical services. You will More ❯
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Technical Service Support Manager

Central Bedfordshire, England, United Kingdom
Empatico Consulting
Our Client We have the pleasure of working with a UK leader in the supply, support, and service of high-performance laser systems used in ophthalmology and aesthetic medicine. Established in 1991, this company is known for technical excellence, customer focus, and long-term partnerships with leading global manufacturers . With the planned retirement of a long … serving team member, they are hiring a Technical Service Support Manager to lead their service function into its next phase — combining field engineering leadership, technical coordination, and internal capability development. Purpose of the Role This is a hands-on technical leadership role designed to support engineers, maintain product knowledge across the team … work closely with the outgoing team member to ensure a smooth transition. Key Responsibilities Provide day-to-day onsite support for engineers with fault finding, diagnostics, and service strategies Act as the primary escalation point for technical issuesLead service meetings, ensure protocol compliance, and coordinate product updatesManage workshop operations including tools, safety, and return-to-base More ❯
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Technical Service Support Manager

London, England, United Kingdom
ZipRecruiter
Job Description Our Client We have the pleasure of working with a UK leader in the supply, support, and service of high-performance laser systems used in ophthalmology and aesthetic medicine. Established in 1991, this company is known for technical excellence, customer focus, and long-term partnerships with leading global manufacturers . With the planned retirement of … a long-serving team member, they are hiring a Technical Service Support Manager to lead their service function into its next phase — combining field engineering leadership, technical coordination, and internal capability development. Purpose of the Role This is a hands-on technical leadership role designed to support engineers, maintain product knowledge across … will work closely with the outgoing team member to ensure a smooth transition. Key Responsibilities Provide day-to-day support for engineers with fault finding, diagnostics, and service strategies Act as the primary escalation point for technical issuesLead service meetings, ensure protocol compliance, and coordinate product updatesManage workshop operations including tools, safety, and return-to-base More ❯
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National Estates Strategic Delivery Manager - Local Support Services - Counter Terrorism Policing HQ

London, England, United Kingdom
Hybrid / WFH Options
Metropolitan Police Service
a location allowance of £1,928 and a non-pensionable allowance of £1,000. Location: London/National/Hybrid Working Job Summary The National Estates Strategic Delivery Manager is an engagement & coordination role that operates across the Counter Terrorism network, continuing to establish and embed this relatively new function across the organisation. Counter Terrorism Police buildings are … the operational & financial efficiency and workplace experience are defined by CTP. This role will work with a network of regional experts, enabling delivery of regional estate strategies that support the objectives of the National Estates Strategy and national performance reporting. Key Tasks The post holder will be required to do the following: Facilitate delivery of the National Estates More ❯
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Halton Services Manager - Vision Support

Widnes, England, United Kingdom
Chester Voluntary Action
Closing date for applications: Tuesday 23rd July 2024 The Services Manager is integral to the charity’s success in meeting our mission in Halton. The role is dynamic and exciting, providing management and leadership to the Rehabilitation Assistants, Community Information Vehicle team and the Administrator. At the dawn of a new 5-year contract with Halton Borough Council … this is an exciting opportunity for a creative, flexible and dynamic leader to join Vision Support, developing our offer in Halton collaboratively with people with vision impairments. Overall Aims of Post: To work as part of the senior management team. To lead and manage the Sensory Services contract in Halton ensuring that all performance indicators are met and … Halton to support growth. To increase awareness of Vision Support across Halton, with both professionals and people with vision impairments. To lead the Community Information Service that operates across North Wales, Cheshire and Halton, ensuring that the information, service and support is of a high standard across the area. To develop networks More ❯
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Technical Support Manager LV-MV Switchgear services

Bedford, England, United Kingdom
Vertiv
MV & LV Switchgear Services Reporting to the Switchgear Services Business Manager, this position provides an excellent opportunity to enhance professional growth and development within an expanding service line of business. The successful applicant will be responsible for providing technical support to the existing service business and Vertiv service customers on all aspects … of LV & MV Switchgear, Transformers & Busbar, and will also be responsible for supporting the SSBM in the development and deployment of Vertiv Services EMEA MV/HV Service offering. The main remit of the role will encompass the following duties: Provide technical support for all internal and external enquiries received into the services team for LV/… to discuss/clearly define proposed works. Where required, review sales quotations for technical correctness prior to issue to customer. Support management in the development of MV service offering, ensuring that any offering meets the correct standards and regulations. Take ownership of complex/long term technical issues on customer sites, working with local Technical Management where More ❯
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Manager - Fund Services with a focus on Board Support

London, England, United Kingdom
Hybrid / WFH Options
Ocorian
Manager - Fund Services with a focus on Board Support, St Helier This role involves managing a portion of the Company Secretarial team and providing company secretarial services to funds clients, including listed entities, ensuring adherence to corporate governance standards. Key responsibilities include team management, board meeting coordination, statutory filings, and client support for fund … listed entities, and hold or be progressing towards ICSA/STEP qualifications. Strong organizational, communication, and software skills are essential, along with a commitment to professional development and client service excellence. Additional company values emphasize client-centricity, ambition, agility, collaboration, and ethics. The role offers a hybrid working model and requires EU work permit. The posting was valid until More ❯
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Service Support Manager
10th Percentile
£30,000
25th Percentile
£31,875
Median
£42,500
75th Percentile
£45,000
90th Percentile
£52,875