Senior In-ServiceSupportManager Are you an experienced professional with a passion for managing complex Contractor Logistics Support (CLS) contracts? Are you ready to take on the challenge of ensuring the seamless maintenance and support of cutting-edge defence equipment … If you have the skills to lead, innovate, and deliver excellence, we want to hear from you! We are currently seeking a Senior In-ServiceSupportManager to join the dynamic team at Atlas Elektronik UK. This role has become available due to their continuous … service. You'll lead a team, working collaboratively with internal and external stakeholders to deliver innovative solutions and meet project KPIs. The Senior In-ServiceSupportManager plays a crucial role in the entire Product Life Cycle, from planning to execution. The ideal candidate will more »
optimised to efficiently to keep pace with our customer’s needs. Key Responsibilities Team Leadership Coach and develop your Support and Professional Service team to deliver outstanding client outcomes in a way that aligns with Educations Horizons values and expected behaviours Foster increased team and cross-functional … within the department, aligned with key strategic focus areas. In particular this role is responsible for monitoring and improving; Adherence to SupportService Level Agreements Support and Professional Services CSAT targets The continuous improvement of knowledge and documentation in support of ‘shift left … conjunction with Process Leads and Project Managers) Obtain, analyse, and apply client insights to improve customer satisfaction and recommend/develop new and improved service offerings In conjunction with Process Leads and Project Managers, ensure the commercial viability of all activities through ensuring accurate timekeeping, utilisation management, and change more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
RT Consulting
for experience across the following: Government or Defence programmes (Essential) Engaging and managing key internal and external stakeholders Supply Chain experience Integrated Logistics Support (ILS) Technical Through Life Support (TTLS) Consulting Team organisation, management and upskilling Our TTLS/ILS Consultants will be required to hold more »