Jobs 1 to 2 of 2

Service Desk Manager / Support Manager - Law Firm

London -
Information Technology Services
Responsibilities include: - Service Desk Management (offering both remote and deskside support) - Incident Management and Coordination - Review and develop processes to reflect changing needs of the firm and to improve service delivery performance - Performance Management and Skills Development of team members - Coaching & Mentoring staff - Business Engagement; manage expectations and deal with...
Salary: £55k - 65k per year + Benefits
Posted: 3 days ago

Service Delivery Manager / Service Support Manager - Managing Teams, ITIL,

London -
Nationwide People Ltd
As negotiation of SLA's is dealt with by individual technical heads of department (for e.g. hosting services, telecoms, and so on) this Service Delivery Management role is more focused on ensuring the smooth running of the services provided and smooth supply of IT products required by the business...
Salary: £35000 - £40000 Per Annum
Posted: 21 hours ago