Jobs 1 to 2 of 2

Service Support Manager

The objectives of the role include: * Overall delivery of 1st and 2nd line IT support services that is aligned to ITIL best practice standards. * Accountability for the development and coaching of team members... * Experience of establishing relationships and stakeholder management... * ITIL qualified / ability to demonstrate sound understanding of service management...
London -
Salary: £50000 - £65000 per annum + Bens
Posted: 6 days ago

ERP Service Support Managers

Definition of SLA's... *Developing change control processes based on ITIL practices... *SAP Support desk management... *SAP Support desk management; broad scope of SAP, HANA, Successfactors, ECC 6.0, SD, MM, FICO, CRM... *Proven experience of providing ERP support functions in an ITIL environment... *Hands on use of ITSM tools -...
London -
MRP Global
Posted: 23 days ago