1 to 25 of 26 ServiceNow Jobs in Belfast

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Team Leader. … track record of managing a service desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst As … Education & Qualifications: Experience in IT support Experience in a service desk support role. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality support. More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Vulnerability & Security Compliance Lead who plays a critical role in … problem-solving. Ability to prioritize tasks effectively in a fast-paced and dynamic environment. Committed to driving continuous improvement in cybersecurity processes and practices. Experience with ITSM tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment to delivering high-quality service. Strategic thinking and decision More ❯

you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more. The ServiceNow Technical Architect will be responsible for developing the technical design, implementation, and deployment of ServiceNow solutions. The Technical Architect will collaborate closely with key stakeholders, project managers, and development teams … to ensure that ServiceNow solutions meet business needs while adhering to industry best practices and standards. This role involves providing technical solution design, collaborating with a team of developers, and offering guidance on best practices for ServiceNow technical implementation, configuration, and integration. Key Responsibilities: Solution the end-to-end technical design and implementation of ServiceNow solutions, ensuring they are tailored … to meet business requirements. Help align configuration, customization, and integration of ServiceNow modules with other enterprise systems (e.g., ERP, CRM). Architect scalable, sustainable, and high-performing ServiceNow solutions, anticipating both current and future needs. Work closely with stakeholders to gather business requirements, assess needs, and translate them into technical solutions within the ServiceNow platform. Act as a bridge between More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven AI and Automation Lead who will be responsible for driving … Azure ML, SageMaker). Hands-on experience with automation and orchestration technologies, such as: Robotic Process Automation (RPA)platforms: UiPath, Blue Prism, Automation Anywhere IT process automation (ITPA)tools: ServiceNow Workflow/Orchestration, Microsoft Power Automate, Ansible, Terraform Integration using APIs and event-driven architectures (e.g., Kafka, Azure Event Grid) Proficiency in cloud-native AI and automation servicesin one of More ❯

MS Suite of Applications, Apple MAC, iPhones, iPad's, Android, On-Premises and Remote Devices, Tablets, Laptops, Handheld Devices, PowerShell, ITSM, ITIL, IT Service Desk Software - Heat, Remedy or ServiceNow etc. About the Organisation: Join a respected and forward-thinking organisation dedicated to delivering high-quality technical and professional education. With a mission to empower individuals through skills development, training … Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (e.g., ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the Technical Change Board. Mentor junior IT engineers and manage service queues to ensure SLA More ❯

improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Service Desk Manager to deliver the effective global operation of … focused service desk team. The ASPIRE service desk operates in a fast-paced, dynamic environment where prioritizing customer satisfaction and service efficiency is essential. Fully adopting the use of ServiceNow Now Assist AI and Automation capabilities, as well as an exceptional digital customer experience. The 24/7 shift teams are based in Belfast, Dublin and Bengaluru, with onsite support … outcomes. Proven track record in delivering shift left, automation and AI-driven results. Working understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with a commitment More ❯

ServiceNow Architect - 6 month contract - SC & NPPV3 clearance I have an immediate opportunity for a technical ServiceNow Architect on an ongoing ServiceNow Integration programme for our public sector client. Due to the nature of the role, sole British nationality is required. Active SC and NPPV3 clearance is strongly preferred. I am therefore keen to speak with candidates who have Strong … experience as a ServiceNow Architect on integration projects, ideally within the public sector. Familiar with key integration technologies: SSO, SAML, SSL REST, SOAP, JSON LDAP, JDBC, ODBC SCP, FTPS, Web Services Experience with: JavaScript (HTML5, Jelly, jQuery, AngularJS) Agile/Scrum delivery Jira, Confluence, RabbitMQ, Apache Camel, DevOps Knowledge of: Microservices architecture Enterprise integration patterns Exposure to other ITSM platforms … e.g., BMC Remedy, HP, Landesk) Experience with orchestration tools (e.g., HP OO, BMC Atrium) ServiceNow Developer certification would be an advantage Interested? Apply now for immediate consideration! JBRP1_UKTJ More ❯

service performance and continuous improvement initiatives. • Skilled in stakeholder engagement, communication, and conflict resolution. • Financial oversight experience across service delivery contracts. • Hands-on experience with ITSM tools such as ServiceNow or equivalents. • Demonstrable leadership in cross-functional team environments. #LI-JW1 Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect More ❯

Fancy the opportunity to join a dynamic team delivering ServiceNow HRSD solutions across multiple industries? This role offers the chance to work on transformative HR technology projects with a diverse client base. You’ll be part of an inclusive, growth-focused team, with real opportunities for career advancement and the flexibility to work both remotely or in the office. Key … high-quality outputs People Development : Mentor junior team members and foster a collaborative environment Business Development : Stay updated on HR tech trends, contribute to bids, and act as a ServiceNow HRSD SME Experience We’re Looking For: ServiceNow HRSD Experience : Strong functional knowledge of ServiceNow HRSD implementations; additional HRIS experience (Oracle, Workday, SuccessFactors) is a plus HR Knowledge : Experience in More ❯

systems. · Enthusiasm for continuous learning and improvement – there will be a lot to learn as our business develops and grows. Technologies (Not essential but a good to have). · ServiceNow (particularly reporting experience e.g. Performance/Platform analytics module) · Azure · Aternity · Elastic · Microsoft Office Products · BMC/Helix · ITIL qualifications. · Microsoft qualifications. Our Commitment to You We’re proud to More ❯

periodically review active exceptions to determine if they are still necessary and request extension or revoke them as appropriate Technical Skills: Proficient in using Information Technology tools such as ServiceNow, Azure DevOps, Qualys, Absolute, and CrowdStrike Hands-on experience with vulnerability assessment and remediation tools Knowledge of cybersecurity concepts and methods including, but not limited to, secure configuration management, data More ❯

Skills and Qualifications: Experience in an Application Support role with Good all-round technical skills Experience installing, configuring or supporting business applications. Issue tracking and reporting using tools eg. ServiceNow Knowledge/experience of problem Management Tools. Proven experience in a technical support or SRE role, preferably supporting DevOps tools and technologies. Experience with GenAI or Machine Learning tools is More ❯

enabled by any of the three major public clouds AWS, Azure or GCP Deep expertise in application modernization and Microservices Extensive experience in platform technologies, specifically Salesforce, SAP and ServiceNow Versed with Hybrid Cloud security solutions, including Cloud-native security. Experience in conducting Cloud assessments and migration approaches and methodologies, as well as Cloud design patterns including Landing zones. Understanding More ❯

leadership both internally and externally Engage with customers and partners to gather feedback, refine product strategy, and identify new opportunities Maintain a keen understanding of industry trends, competition, and ServiceNow updates that may impact our integration capabilities Qualifications : Bachelor's or Master’s degree in Computer Science, Business, or a related field 7+ years of product management experience, with a … track record of delivering successful integrations, preferably in SaaS or cloud-based environments Strong technical background with the ability to engage with engineers on detailed technical discussions Expertise with ServiceNow's platform, products, and ecosystem Excellent communication, presentation, and leadership skills, with the ability to influence cross-functional teams without formal authority Experience in agile development environments and familiarity with More ❯

service blueprinting. Ability to translate complex legal and policy requirements into intuitive service experiences. Excellent stakeholder engagement and facilitation skills Nice to have: Familiarity with tools like Miro, Figma, ServiceNow, or SuccessFactors is a plus. Degree in Human Resources, Service Design, Business, or related field. Certifications in Service Design, Agile HR, or Compensation & Benefits. Experience working in large, matrixed organisations More ❯

SaaS applications (HCM, Finance, Procurement, CX). Expertise in ODI - Oracle Data Integrator. Experience of Oracle Analytics Cloud (OAC) and Fusion Analytics Warehouse (FAW) would be ideal Experience with ServiceNow integration. Ability to work in a public sector environment and handle sensitive information. Interested? Apply now for immediate consideration! JBRP1_UKTJ More ❯

information/data and actions/tasks. You’ll develop and maintain technology documentation for best practise, knowledge sharing and training purposes You’ll effectively use the ticketing system (ServiceNow) to track and record any issues received You’ll provide support in other areas of the team and work on ad hoc projects as required What you need to have More ❯

kept up to date. Delivering regular and customized training to teams within the business Strong design & execution bend of mind to help resolve complex technical issues. Ticketing tools like ServiceNow Scheduling tools like AutoSys. Thorough understanding of ETL and relational database methodologies. Software engineering best practices Passion for technology and self- starter Strong writing, communication, time-management, decision-making, and More ❯

kept up to date. Delivering regular and customized training to teams within the business Strong design & execution bend of mind to help resolve complex technical issues. Ticketing tools like ServiceNow Scheduling tools like AutoSys. Thorough understanding of ETL and relational database methodologies. Software engineering best practices Passion for technology and self- starter Strong writing, communication, time-management, decision-making, and More ❯

kept up to date. Delivering regular and customized training to teams within the business Strong design & execution bend of mind to help resolve complex technical issues. Ticketing tools like ServiceNow Scheduling tools like AutoSys. Thorough understanding of ETL and relational database methodologies. Software engineering best practices Passion for technology and self- starter Strong writing, communication, time-management, decision-making, and More ❯

infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise service design Excellent documentation, stakeholder engagement, and governance skills JBRP1_UKTJ More ❯

High capacity to learn quickly Creative problem-solving skills Preferred Qualifications: Security tools or other VM platforms (SIEM, SOAR, IDS) Data ingest pipelines (ETL, automation) Cloud concepts (containerization, PaaS) ServiceNow (configuration, end user experience) Enterprise customer tech integration exposure Ability to work autonomously on complex tasks within a team dynamic Willingness to work in the CET time zone Why You More ❯

a similar product e.g. Saviynt, Oracle IDM, SailPoint , etc. Knowledge of authentication technologies e.g., SSO, MFA, etc. Knowledge of integration to off the shelf Enterprise products e.g., Workday, SFDC, ServiceNow, SAP, Oracle ERP, etc. Strong knowledge of cloud architecture as well as on-premises IT landscape. Knowledge of security and compliance requirements. Knowledge of SAP GRC Access/Process Control More ❯

Mainframe product installation Willing to learn and grow future Mainframe Skills Eligible for UK Security Clearance (must have) Nice to have: Vulnerability management expertise Familiarity with ticketing tools (SM9, ServiceNow) Mainframe-related certifications are a plus #J-18808-Ljbffr More ❯