Service Desk Analyst
Liverpool, Merseyside, United Kingdom
Devonshire Hayes Recruitment Specialists Ltd
You will be tasked with the following: Provide excellent Customer Service via the telephone, email and customer portal Log all Incidents and Requests in ServiceNow Using the impact and urgency matrix, ensure that all Incidents are assigned the appropriate SLA Manage all Service Desk tickets, escalating Incidents and Requests to more »
Employment Type: Contract
Rate: £25000/annum
Posted: