client-oriented with a strong focus on quality and efficiency Ability to adapt 9-hour rotating shift schedule Knowledge of ITIL service desk & tool (ServiceNow, JIRA) Knowledge of air cargo industry an asset Languages: Fluent English (verbal and written); other languages considered an asset Has conceptual knowledge of fundamental theories more »
Remedy Recruitment Group Ltd/ TA Remedy Medical Solutions
of training materials and aids * Experience of classroom and virtual training * In depth experience of using MS teams * Support for end users - dealing with ServiceNow requests * Planning training dates, venues, user management * Training needs analysis and session design * Course outlines * Communication skills, helping users in their daily use of the more »
of training materials and aids * Experience of classroom and virtual training * In depth experience of using MS teams * Support for end users - dealing with ServiceNow requests * Planning training dates, venues, user management * Training needs analysis and session design * Course outlines * Communication skills, helping users in their daily use of the more »
