years of experience in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix more »
skills Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Experience working with service management tools, such as ServiceNow Knowledge of ITIL or other service delivery frameworks. Strong attention to detail and a commitment to delivering high-quality work. Infrequent travel to other sites more »
London, Old Street, United Kingdom Hybrid / WFH Options
Amtis Professional Ltd
IT Service Desk Team Lead – London/hybrid working - £43,000 - £48,000 + Benefits ServiceNow, ITIL, Leadership, AzureAD, O365, Intune Are you a dynamic IT Service Desk Lead with a passion for providing exceptional technical support? Do you thrive in an environment where you can make a significant impact more »
Strong diagnostic skills and a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
La Fosse
adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential more »
the day. Our custom IAMS solution is used by thousands of users across the Met Office and our customers. We employ Azure, AWS and ServiceNow as identity providers, for CI/CD, workflows, testing and more. The tasks you pick up from the Jira board will be varied and will more »
breadth and depth of experience in technologies for cloud, hybrid and on-prem IT services, networks, applications, data services aswell as building out a ServiceNow specialist team to enhance our already varied service offering. Our Solution Architects thrive from fast-paced challenging delivery, sharing knowledge and experience, learning and blending … pushing technical boundaries are essential to the culture and team ethos in Logiq. The Role: You will join the growing architecture practice, as a ServiceNow Solutions Architect with the intent that you drive this service offering forward for the business aswell being the go to person in the business for … experience to drive the team’s outcomes successfully. As an experienced Solution Architect, you will have experience in architecting and delivering solutions on the ServiceNow platform including: Automation of business processes, Translating business stakeholder requirements into ServiceNow specific functional and technical requirements, Delivery through complete cycle from design, testing, roll more »
We're looking for an exceptional Product Manager (SaaS tooling & ServiceNow SPM) to help us make a difference to our planet. As our Product Manager the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the … and corporate standards for safe operation. SPM is a Strategic Portfolio Management tool in use at the Met Office. It is a module of ServiceNow and use by the Programmes directorate for project and portfolio management. The team also provides various enterprise SaaS tools to the organisation, including whiteboarding, diagramming … tools. This is a unique opportunity for the successful candidate to collaborate with our internal and external stakeholders, including our IT Asset Management team, ServiceNow platform team, project management community, software development teams, delivery partners, suppliers and customers to shape the way that these key tools are used. Your key more »
