22 of 22 ServiceNow Jobs in the East of England

technical domains to ensure all technology decisions align with business goals and enterprise standards. We are seeking a Senior Enterprise Architect with d eep ServiceNow experience to lead the design, architecture, and governance of our enterprise ServiceNow platform. You will define the strategic direction of the platform, ensure scalable … secure implementations, and partner with business and IT stakeholders to maximize the value of ServiceNow aligning with the overall TJX IT strategy and vision. What you'll need As a Senior Architect within the Enterprise Architecture team, you will provide strategic leadership and technical expertise across the enterprise architecture landscape ...

incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 ...

event-driven architectures Hands-on experience with Python, JavaScript, or ETL/data transformati on tools Knowledge of SaaS platforms such as Salesforce, ServiceNow, SAP, or Pega Awareness of DevOps, CI/CD, and version control (Git, Azure DevOps, etc.) Excellent communication and documentation skills. Desirable Skills Experience working ...

tools like JIRA and Confluence Exposure to modern development stacks such as Node.js, Java or similar Understanding of infrastructure services like Consul, Vault or ServiceNow ITOM is beneficial Strong communication, problem-solving and analytical thinking skills What’s in It for You: Annual company bonus scheme Matched pension contributions ...

ServiceNow Customer Experience (UX) Lead - ITSM Start - 5th of May 2026 Up to six month contract £600 pay per day - paid via an umbrella - Inside IR35 Stevenage in Hertfordshire - three days per week essential Essential: Strong experience working with ServiceNow ITSM (in design, product ownership, consultancy, or leadership roles). … senior leadership level. Experience working in Agile/product-based delivery models. A pragmatic, can-do, hands-on style. Role Summary The ServiceNow Customer Experience (UX) Lead - ITSM is responsible for shaping, governing, and continuously improving the end-to-end customer and user experience across IT Service Management services delivered ...

service skills and a helpful, approachable manner Good working knowledge of Microsoft 365 and Windows environments Familiarity with ITSM tools such as FreshDesk or ServiceNow Basic understanding of devices, applications and user access support Ability to follow processes and document issues clearly Organised, reliable and able to manage multiple tickets ...

Design and just in time access approaches Translate strategic access direction into practical, operational role models Contribute to onboarding new platforms (e.g. Salesforce, ServiceNow) into the access governance framework Monitor access activity, support audits, and contribute to IAM reporting and dashboards Act as a trusted advisor to platform owners ...

Design and just in time access approaches Translate strategic access direction into practical, operational role models Contribute to onboarding new platforms (e.g. Salesforce, ServiceNow) into the access governance framework Monitor access activity, support audits, and contribute to IAM reporting and dashboards Act as a trusted advisor to platform owners ...

technical support and guidance to offshore call centre teams. Skills & Experience Required Degree-qualified (or equivalent experience). Experience using ticket management tools (preferably ServiceNow). Strong proficiency in Microsoft Excel and presentation tools. Experience with Microsoft Power Platform tools (Power BI, Power Query, Power Pivot, Power Automate) is advantageous. ...

close and handover Position solutions as strategic partnerships that enhance service delivery and efficiency Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management) Share customer insights to support go-to-market and product strategies Collaborate with Marketing, Product, and Partner teams Maintain accurate pipeline ...

Life on the team We are looking for a Senior Business Analyst/Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you ...

Title:ServiceNow Architect Focus:Enterprise Integrations | Telecom/Satcom Location:Remote (UK-based) Experience Level:10-18 years Role Overview We are seeking an experienced Solution Architect with deep expertise in the ServiceNow platform and enterprise integrations within the Telecom/Satcom domain. This role will lead the design … across business and technology functions, driving architectural excellence in fast-paced and evolving settings. Key ResponsibilitiesArchitecture & Solution Design Define and own end-to-end ServiceNow architecture aligned to telecom/satcom business processes and enterprise standards Design scalable, secure, and maintainable solutions across ServiceNow modules (ITSM, ITOM, CSM) Lead architecture ...

Title:ServiceNow Architect Focus:Enterprise Integrations | Telecom/Satcom Location:Remote (UK-based) Experience Level:10-18 years Role Overview We are seeking an experienced Solution Architect with deep expertise in the ServiceNow platform and enterprise integrations within the Telecom/Satcom domain. This role will lead the design … across business and technology functions, driving architectural excellence in fast-paced and evolving settings. Key ResponsibilitiesArchitecture & Solution Design Define and own end-to-end ServiceNow architecture aligned to telecom/satcom business processes and enterprise standards Design scalable, secure, and maintainable solutions across ServiceNow modules (ITSM, ITOM, CSM) Lead architecture ...

Title:ServiceNow Architect Focus:Enterprise Integrations | Telecom/Satcom Location:Remote (UK-based) Experience Level:10-18 years Role Overview We are seeking an experienced Solution Architect with deep expertise in the ServiceNow platform and enterprise integrations within the Telecom/Satcom domain. This role will lead the design … across business and technology functions, driving architectural excellence in fast-paced and evolving settings. Key ResponsibilitiesArchitecture & Solution Design Define and own end-to-end ServiceNow architecture aligned to telecom/satcom business processes and enterprise standards Design scalable, secure, and maintainable solutions across ServiceNow modules (ITSM, ITOM, CSM) Lead architecture ...

Title:ServiceNow Architect Focus:Enterprise Integrations | Telecom/Satcom Location:Remote (UK-based) Experience Level:10-18 years Role Overview We are seeking an experienced Solution Architect with deep expertise in the ServiceNow platform and enterprise integrations within the Telecom/Satcom domain. This role will lead the design … across business and technology functions, driving architectural excellence in fast-paced and evolving settings. Key ResponsibilitiesArchitecture & Solution Design Define and own end-to-end ServiceNow architecture aligned to telecom/satcom business processes and enterprise standards Design scalable, secure, and maintainable solutions across ServiceNow modules (ITSM, ITOM, CSM) Lead architecture ...

Title:ServiceNow Architect Focus:Enterprise Integrations | Telecom/Satcom Location:Remote (UK-based) Experience Level:10-18 years Role Overview We are seeking an experienced Solution Architect with deep expertise in the ServiceNow platform and enterprise integrations within the Telecom/Satcom domain. This role will lead the design … across business and technology functions, driving architectural excellence in fast-paced and evolving settings. Key ResponsibilitiesArchitecture & Solution Design Define and own end-to-end ServiceNow architecture aligned to telecom/satcom business processes and enterprise standards Design scalable, secure, and maintainable solutions across ServiceNow modules (ITSM, ITOM, CSM) Lead architecture ...

Title:ServiceNow Architect Focus:Enterprise Integrations | Telecom/Satcom Location:Remote (UK-based) Experience Level:10-18 years Role Overview We are seeking an experienced Solution Architect with deep expertise in the ServiceNow platform and enterprise integrations within the Telecom/Satcom domain. This role will lead the design … across business and technology functions, driving architectural excellence in fast-paced and evolving settings. Key ResponsibilitiesArchitecture & Solution Design Define and own end-to-end ServiceNow architecture aligned to telecom/satcom business processes and enterprise standards Design scalable, secure, and maintainable solutions across ServiceNow modules (ITSM, ITOM, CSM) Lead architecture ...

Title:ServiceNow Architect Focus:Enterprise Integrations | Telecom/Satcom Location:Remote (UK-based) Experience Level:10-18 years Role Overview We are seeking an experienced Solution Architect with deep expertise in the ServiceNow platform and enterprise integrations within the Telecom/Satcom domain. This role will lead the design … across business and technology functions, driving architectural excellence in fast-paced and evolving settings. Key ResponsibilitiesArchitecture & Solution Design Define and own end-to-end ServiceNow architecture aligned to telecom/satcom business processes and enterprise standards Design scalable, secure, and maintainable solutions across ServiceNow modules (ITSM, ITOM, CSM) Lead architecture ...

Validate reports * Provide technical support Background and experience required for the Technical Officer role include : * Ideally Degree educated * Experience of ticket management tools preferably ServiceNow * Knowledge of Power tools ie Power Query, Power Pivot, Power Automation, Power BI desirable * Problem solving skills * Competent with PC applications including Microsoft excel ...

Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation ...

optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary … great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients ...

ServiceNow Customer Experience (UX) Lead - ITSM Start - 5th of May 2026 Up to six month contract £600 pay per day - paid via an umbrella - Inside IR35 Stevenage in Hertfordshire - three days per week essential Essential: Strong experience working with ServiceNow ITSM (in design, product ownership, consultancy, or leadership roles) click ...