1 to 25 of 28 ServiceNow Jobs in the East of England

technical and non-technical. * Ability to manage workload and prioritise effectively. Desirable * Exposure to Active Directory/Microsoft Entra. * Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). * Understanding of ITIL principles and service management processes. * Basic networking knowledge (DNS, DHCP, VPN). * Experience supporting SaaS applications. Behaviours & Attributes * Customer ...

incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 ...

tools like JIRA and Confluence Exposure to modern development stacks such as Node.js, Java or similar Understanding of infrastructure services like Consul, Vault or ServiceNow ITOM is beneficial Strong communication, problem-solving and analytical thinking skills What’s in It for You: Annual company bonus scheme Matched pension contributions ...

networking Familiarity with Microsoft Windows and Microsoft 365 Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow or HaloPSA Understanding of ITIL principles Skills Strong troubleshooting and problem-solving ability Clear communication with both technical and non-technical users Ability to prioritise tasks ...

documentation. Mentor junior analysts and champion standards for configuration, documentation, and knowledge sharing. Provide operational support for incident resolution and access request processes, including ServiceNow ticket handling . Technical Expertise Workday Security Configuration Hands-on configuration of Domain Security Policies and Business Process Security Policies . Configure and manage Workday ...

Design and just in time access approaches Translate strategic access direction into practical, operational role models Contribute to onboarding new platforms (e.g. Salesforce, ServiceNow) into the access governance framework Monitor access activity, support audits, and contribute to IAM reporting and dashboards Act as a trusted advisor to platform owners ...

/testing Desirable Previous experience in telecommunications or large enterprise environments Experience in upskilling or mentoring internal teams Exposure to other ITSM tools (eg, ServiceNow) alongside Remedy Security Clearance - Requirements Candidates must hold active SC (Security Check) clearance, or be eligible and willing to undergo the SC clearance process Apply ...

/testing Desirable Previous experience in telecommunications or large enterprise environments Experience in upskilling or mentoring internal teams Exposure to other ITSM tools (e.g., ServiceNow) alongside Remedy Security Clearance - Requirements Candidates must hold active SC (Security Check) clearance, or be eligible and willing to undergo the SC clearance process Apply ...

environments Understanding of ITSM processes and legacy system support Experience with disaster recovery/failover is highly desirable Background working with modern tools like ServiceNow is a plus Ability to work onsite 5 days a week in a secure environment Active SC clearance or eligibility to obtain (5 years ...

environments Understanding of ITSM processes and legacy system support Experience with disaster recovery/failover is highly desirable Background working with modern tools like ServiceNow is a plus Ability to work onsite 5 days a week in a secure environment Active SC clearance or eligibility to obtain (5 years ...

negotiation Accountable, delivery-focused mindset Adaptable in fast-paced operational environments Tools & Technologies Microsoft 365 (Word, Excel, PowerPoint, SharePoint) Microsoft Project, Visio, Power BI ServiceNow Monday.com ...

unable to provide visa sponsorship at this time. You'll bring experience in: Delivering CRM, ERP and enterprise applications (e.g., SAP, Oracle, Dynamics, ServiceNow) Full software delivery lifecycle: requirements, build, test, migration, go live Managing data migration and integrations Working with Agile and Waterfall methods Strong stakeholder and vendor management ...

close and handover Position solutions as strategic partnerships that enhance service delivery and efficiency Industry Expertise & Collaboration Maintain knowledge of ITSM platforms (e.g., ServiceNow, BMC, Freshservice, Jira Service Management) Share customer insights to support go-to-market and product strategies Collaborate with Marketing, Product, and Partner teams Maintain accurate pipeline ...

environments Maintain accurate forecasting and pipeline visibility Consistently meet and exceed revenue targets Market Insight & Collaboration Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice) Feed market intelligence back into marketing, product, and leadership teams Collaborate cross-functionally to support growth and customer success What ...

PRINCE2, MSP, AgilePM, SAFe. * Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). * Familiarity with portfolio and PMO tooling (e.g., Clarity, Planview, ServiceNow, Jira Align) Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent ...

PRINCE2, MSP, AgilePM, SAFe. * Experience with Agile delivery frameworks (e.g., SAFe, Scrum at scale). * Familiarity with portfolio and PMO tooling (e.g., Clarity, Planview, ServiceNow, Jira Align) Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent ...

Life on the team We are looking for a Senior Business Analyst/Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you ...

Job Description Life on the team We are looking for a Senior Business Analyst/Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving ...

providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment Agencies and Employment Businesses Regulations ...

Validate reports * Provide technical support Background and experience required for the Technical Officer role include : * Ideally Degree educated * Experience of ticket management tools preferably ServiceNow * Knowledge of Power tools ie Power Query, Power Pivot, Power Automation, Power BI desirable * Problem solving skills * Competent with PC applications including Microsoft excel ...

field engineers: Route to scrap, repair, store, or warranty Raise and manage: RMAs (Return Material Authorisations) Purchase order receipts Maintain accurate records in: SAP ServiceNow/ITSM systems Use QR scanning tools to track repair life cycle Perform serial number and asset tracking Create transfer orders and stock movements Work ...

Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation ...

optimisation Strong stakeholder engagement skills, including C-suite interaction Data-driven approach with the ability to lead under pressure Desirable Cyber incident response experience ServiceNow, Jira Service Management or similar ITSM tools Exposure to AIOps, observability, automation Advanced ITIL or relevant certifications Package and benefits Base salary … great fit: Head of Service Management, Head of IT Service Delivery, IT Operations Director, Service Delivery Director, ITSM Lead, Major Incident Manager, ServiceNow, Jira Service Management, AIOps, ITIL 4. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients ...

Programme Manager – ServiceNow Delivery Location: Cheshire (2 days per week onsite – mandatory - You must live locally to be considered) Rate: Up to £600 per day (Inside IR35) Contract: 6 months initial (extensions likely) Atrium EMEA are supporting a world-leading IT services client in the search for a Programme Manager … support a key financial services customer on a large-scale ServiceNow delivery programme. This is a senior, business-critical role where the successful candidate will take ownership of a multi-stream programme, managing several Project Managers delivering change initiatives within the ServiceNow ecosystem. The role is designed to operate ...

Project Manager Luton 6-Month Contract Paying up to 67p/h (Inside IR35) Key Responsibilities Manage multiple complex projects & workstream simultaneously, ensuring on-time, on-budget, high-quality delivery. Participate in vendor selection, review ...