17 of 17 ServiceNow Jobs in the East of England

technical and non-technical. Ability to manage workload and prioritise effectively. Desirable Exposure to Active Directory/Microsoft Entra. Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer ...

Demonstrated success managing stakeholders at senior leadership level. Strong knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience with collaboration platforms (e.g. Microsoft 365, ServiceNow). Preferred Qualifications Experience deploying Cloud based, Voice Over IP Telephony solutions PMP, PRINCE2, or Agile certification. Experience in global and/or large matrixed ...

experience across Windows, macOS, Microsoft 365, Teams, Intune, Outlook, VPN, networking, and endpoint technologies. Experience supporting Teams Meeting Rooms and collaboration technologies. Experience using ServiceNow or equivalent ITSM platform. Strong analytical and problem-solving skills. Experience managing incidents and coordinating technical escalations. Excellent stakeholder management and customer service skills. Ability ...

knowledge (Incident, Problem, Change & Service Management) Experience across M365, Azure, Service Desk, Cloud, Network or End User Computing Excellent stakeholder and supplier management skills ServiceNow ITSM experience SC Clearance is essential (active clearance preferred) This is a fantastic opportunity to support a high-profile programme within a complex, regulated environment. ...

Analyst/Detection Engineer to support the delivery of a prioritised detection engineering backlog across AWS, Azure, Microsoft 365, Defender XDR, Dynatrace, and ServiceNow environments. Your responsibilities as the SOC Analyst: Designing, developing, testing, and deploying detection use cases aligned to MITRE ATT&CK. Creating and optimising detection rules, alerts ...

with Active Directory (user admin, password resets). Understanding of networking fundamentals (Wi-Fi, VPN, DNS). Experience using service desk tools such as ServiceNow, Freshdesk, or Jira. Comfortable using remote support tools (e.g. TeamViewer, AnyDesk, SCCM). Confidence in reviewing ticket quality and supporting others to improve. Strong communication ...

efficiency. Experience introducing automation, self-service and continual service improvement initiatives. Experience getting the most from enterprise ITSM platforms such as Jira Service Management, ServiceNow or Freshservice, with Jira experience particularly advantageous. Strong Major Incident Management experience. Sufficient technical breadth across Microsoft technologies to act as a credible escalation point ...

networking Familiarity with Microsoft Windows and Microsoft 365 Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow or HaloPSA Understanding of ITIL principles Skills Strong troubleshooting and problem-solving ability Clear communication with both technical and non-technical users Ability to prioritise tasks ...

Analyst/Detection Engineer to support the delivery of a prioritised detection engineering backlog across AWS, Azure, Microsoft 365, Defender XDR, Dynatrace, and ServiceNow environments click apply for full job details ...

documentation. Mentor junior analysts and champion standards for configuration, documentation, and knowledge sharing. Provide operational support for incident resolution and access request processes, including ServiceNow ticket handling . Technical Expertise Workday Security Configuration Hands-on configuration of Domain Security Policies and Business Process Security Policies . Configure and manage Workday ...

business stakeholders, and customer leadership Experience delivering cloud solutions within agile environmentsExperience with technologies such as Azure Virtual Desktop, Azure Local, Azure Sovereign Cloud, ServiceNow, Dynatrace, Datadog, Splunk, Zscaler, Palo Alto, or cloud cost optimisation tools would be advantageous. If you're looking for a role where you can combine ...

environments Maintain accurate forecasting and pipeline visibility Consistently meet and exceed revenue targets Market Insight & Collaboration Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice) Feed market intelligence back into marketing, product, and leadership teams Collaborate cross-functionally to support growth and customer success What ...

releases and enhancements, conduct application research, and assess the impact of new functionality on business processes and system performance Using Jira, SolMan ChaRM and ServiceNow for ticketing and transport management Collaborate cross-functionally to configure, test, and support Procure-to-Pay (P2P) and Order-to-Cash (O2C) business processes Deliver ...

making prior experience with iTrent essential. You will also support the implementation of two major systems: Tribepad - a new recruitment and on-boarding platform ServiceNow - supporting operational HR processes You will be responsible for maintaining systems, troubleshooting issues, and ensuring smooth day to day operation across multiple platforms. This ...

Title : Change Manager (ServiceNow Migration Experience) IR35 status - Inside Day rate - £600 pay per day Remote - but one day per week in Stevenage is essential Looking for someone with direct ServiceNow migration and MSP transformation experience, rather than a broader Change Manager profile. (So, we are seeking someone … previously delivered change specifically within a ServiceNow implementation or MSP (Managed Service Provider) environment and can demonstrate that experience immediately). Assigned to the Managed Service Partner (MSP) Programme. Therefore, need someone who has recent experience of MSP transformation or migration in a Business Change Manager capacity. Reports to: Head ...

Senior Project Manager Luton 6-Month Contract Paying up to 87p/h (Inside IR35) About the Role : Seeking a Senior Project Manager to lead the Telephony Modernisation project that supports the transformation of the ...

ensure NetBox remains the authoritative source of record. Build and enhance integrations with network management platforms, including Cisco Catalyst Centre . Develop integrations with ServiceNow to improve CMDB accuracy and synchronisation. Create supporting automation, technical documentation, and operational processes. Deliver knowledge transfer and recommendations for ongoing platform evolution. Key Skills … designing and implementing network data models and governance. Knowledge of network discovery, automation, and data assurance. Experience integrating NetBox with enterprise platforms such as ServiceNow . Familiarity with Cisco Catalyst Centre or similar network management platforms. Scripting and automation experience (Python and APIs desirable). Strong understanding of enterprise networking ...