1 to 25 of 39 ServiceNow Jobs in the East of England

Service Desk & Support Manager

Location
Essex, England, United Kingdom
performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint management environments Experience with ITSM/ticketing platforms such as Freshservice, ServiceNow or Jira Service Management Strong stakeholder management, communication and problem-solving skills Experience managing incidents, escalations and operational service delivery Financial services, regulated-sector ...

CMDB Application Developer & Reporting Specialist

Hiring Organisation
Sanderson Government and Defence
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Contract
communication and stakeholder management skills. Desirable Skills Google AppSheet, Apps Script, BigQuery and Looker Studio. Microsoft Power Platform and Power BI. Remedy CMDB or ServiceNow CMDB. Python and JavaScript. ETL and data integration technologies. Asset Management, Service Mapping and Data Governance experience. Ideal Background Defence, Government or highly regulated environments. ...

Onsite IT Support Analyst

Hiring Organisation
The Channel Recruiter
Location
South Mimms, Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum
Experience in an IT Support, Deskside Support or Onsite Support role. Knowledge of: Windows 10 & 11 Microsoft 365 Active Directory Azure AD Intune & Autopilot ServiceNow or similar ticketing tools Experience managing support tickets and working to SLAs. Excellent troubleshooting and problem-solving skills. Strong communication and customer service skills. Ability ...

IT Asset & Configuration Manager

Location
Hatfield, England, United Kingdom
hold UK Government Security Clearance 2+ years’ experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Excellent working knowledge of SACM structure and its purpose, including how SACM underpins governance, control, and service stability. Good understanding of IT asset ...

Senior On-site Technician

Location
Stevenage, England, United Kingdom
wide digitalization while actively working to address social issues and contribute to the United Nations Sustainable Development Goals (SDGs). We are seeking a ServiceNow Specialist, to focus on selling our ServiceNow capabilities and offerings. Fujitsu is one of ServiceNow’s Elite Sales & Services partners and we are rapidly growing … team in North America. Our professional services offerings include consulting, implementation services, managed services and our unique IP on the ServiceNow store The ServiceNow Specialist identifies new prospects by developing and expanding relationships with C-level functional and IT executives within new logo accounts and partners with existing Account Executives ...

Service Operations Command Lead

Location
Hatfield, England, United Kingdom
Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services and operational dependencies. Strong stakeholder management and communication skills. Experience operating ...

Senior Business Operations Analyst - Data Office (m/f/d)

Location
Hemel Hempstead, England, United Kingdom
functional delivery teams across business, data, IT, architecture, security, governance, and external partners.Experience with Power BI, Excel-based reporting, data quality concepts, data cataloguing, ServiceNow, SAP, or similar enterprise systems would be advantageous.Strong understanding of data governance, data quality, security, privacy, and access control considerations in enterprise data environments.Working knowledge ...

Senior Business Operations Analyst - Data Office (m/f/d)

Location
Hemel Hempstead, England, United Kingdom
delivery teams across business, data, IT, architecture, security, governance, and external partners. Experience with Power BI, Excel‐based reporting, data quality concepts, data cataloguing, ServiceNow, SAP, or similar enterprise systems would be advantageous. Strong understanding of data governance, data quality, security, privacy, and access control considerations in enterprise data environments. ...

Service Delivery Manager

Location
Peterborough, England, United Kingdom
problem-solving capability Ability to translate technical delivery into business outcomes Desirable: Advanced ITIL or relevant service management certifications Experience with platforms such as ServiceNow and/or Salesforce Experience working in commercially driven service environments Success Measures: SLAs and contractual commitments consistently achieved High service quality with proactive issue ...

Developer - Python

Location
Watford, England, United Kingdom
AppDynamics, along with administration skills in Sensu, Logz.io: Modern Observability Powered by AI , Consul, Hashicorp Vault, Grafana, Graphite & InfluxDB, or equivalents. Some experience with ServiceNow ITOM would be a bonus. Comprehensive practical experience with AWS, use of Terraform & Ansible and past use of ECS & Fargate, containerisation using Docker to build ...

Senior Developer

Location
Hatfield, England, United Kingdom
Senior Developer Location: UK - Hatfield | Job-ID: 220888 | Contract type: Standard | Business Unit: ServiceNow Life on the team We are looking for a Senior ServiceNow Developer to join our Group Information Services team at Computacenter. This is an excellent opportunity to join a thriving Service Management Systems team, working … critical 24/7 ServiceNow platforms used by Computacenter, our customers and third parties around the world. You will be part of the ServiceNow Build team, responsible for configuring and developing ServiceNow solutions that enable Computacenter to deliver, measure, manage and continually improve IT infrastructure support services. Working within ...

Desktop IT Support Engineer

Location
Hemel Hempstead, England, United Kingdom
Supporting meeting rooms, Microsoft Teams equipment, displays, and screens Managing local data room access, audits, and operational standards Updating and managing service requests within ServiceNow (SNOW) Applying ITIL best practices across Incident, Change, Problem, Knowledge, and Service Request Management Supporting a business operation that runs 24/7/ ...

Senior Service Introduction Manager

Hiring Organisation
NATIONAL HIGHWAYS LIMITED
Location
Bedford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£65,000
translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

Information Security GRC Analyst

Location
Ipswich, England, United Kingdom
HIPAA/HITECH, Cyber Essentials or related assurance frameworks. Experience using GRC, audit, project tracking or evidence automation platforms, such as Drata, Jira, ServiceNow GRC, Archer or OneTrust. Experience supporting programme governance, PMO reporting or strategic transformation initiatives in partnership with a Project Manager. Experience reviewing AI-generated content, data ...

Functional Analyst, Site Support

Location
Luton, England, United Kingdom
practices e.g., Six Sigma, Lean, Kaizen, COBIT, ITIL, CMMi. Proficient in end-user support, hardware and software setup, infrastructure installation and integration. Experience with ServiceNow or and ability to create Dashboards/Reports. Fluent English. Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless ...

Software Asset Manager

Hiring Organisation
M Group
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
analyse software, contractual, and financial data to drive cost savings and value. Experience working with Procurement, Finance, Technology teams, suppliers, and MSPs. Knowledge of ServiceNow SAM Pro or similar asset management tools. Strong stakeholder management, communication, and influencing skills. ITIL Foundation or equivalent Service Management experience. Desirable Relevant industry certifications ...

Senior ServiceNow Solutions Lead (Hybrid UK)

Location
Hatfield, England, United Kingdom
Computacenter is seeking a Senior Business Analyst/Functional Consultant to join the Group Information Services team in Hatfield (Hybrid). The role focuses on implementing new functionality, upgrades, standardisation, and process improvements across diverse ...

Hybrid IT Asset & Configuration Manager – SACM Lead

Location
Hatfield, England, United Kingdom
service management and stakeholders to optimize asset lifecycle value. The ideal candidate has 2+ years in IT Asset Management, experience with ITSM tools (ServiceNow, ManageEngine, Remedy), and strong analytical capabilities to deliver actionable reports and cost controls in a hybrid #J-18808-Ljbffr ...

Enterprise Systems Analyst & AI Enablement - Qualcomm, Cambridge, UK

Location
Cambridge, England, United Kingdom
high-impact decisions.Preferred qualifications and experience2+ years of experience leading informal teams or cross-functional initiatives.Experience with enterprise platforms such as Oracle, Salesforce, ServiceNow, Workday, Databricks, enterprise data platforms or similar business systems.Experience in business process improvement, digital transformation, application adoption or value realisation.Experience identifying automation, AI or analytics opportunities ...

Director of Enterprise Apps Architecture

Location
Cambridge, England, United Kingdom
technical judgement, balancing innovation, enterprise value, risk, cost, sustainability, supportability, vendor dependency and delivery pace. Experience of designing enterprise architecture across SaaS (SAP, Salesforce, ServiceNow etc.) and non‐SaaS based platforms for business functions is essential. “Nice To Have” Skills and Experience: Experience leading Business Applications architecture in a complex ...

Senior Asset Data Analyst — Lifecycle Data Quality & Automation

Location
Hatfield, England, United Kingdom
Co. oHG is seeking a Senior Asset Data Analyst to drive data quality across asset, configuration and service datasets. You will reconcile data in ServiceNow and SAP, validate attributes, and collaborate across operations, finance, technology and customers to ensure accurate asset records throughout the lifecycle. You will lead onboarding, support ...

IT Site Support Engineer – Infrastructure & Incident

Location
Luton, England, United Kingdom
will troubleshoot issues, guide incident resolution, and contribute to service delivery across multiple locations. The role requires strong communication and collaboration skills, experience with ServiceNow, and a background in IT infrastructure. This position is based on-site at Ball’s Luton site with opportunities to influence global IT operations. #J ...

ITSM Tooling Product Manager

Hiring Organisation
M Group
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Service Governance & Improvement, the ITSM Tooling Product Manager will be responsible for the vision, strategy, governance and continual improvement of M Group Technology's ServiceNow platform and wider Service Management tooling ecosystem. As the Product Owner for ServiceNow, you'll ensure the platform supports efficient, standardised and measurable service delivery … continuous improvement. Want to come and be a part of it? What will you be doing? Lead the strategy, roadmap and governance of the ServiceNow platform, ensuring it remains aligned with business priorities, Technology objectives and Service Management best practice. You'll manage platform demand, prioritise enhancements and oversee ...

Senior Service Asset & Configuration (SACM) Analyst

Location
Hatfield, England, United Kingdom
practical understanding of asset lifecycles, CMDB governance, data quality controls and service management processes. Experience of IT service management and asset tools such as ServiceNow, Remedy or Snow. Ability to analyse complex data, identify trends and produce clear operational, compliance and financial reporting. Strong stakeholder management, communication and problem-solving … Power BI knowledge is desirable. Ability to obtain or maintain the required UK Government Security Clearance. Desirable qualifications and experience ITIL 4 or relevant ServiceNow certification. Managed service, regulated environment or complex enterprise CMDB experience. Evidence of process improvement, automation, service transition or tooling integration delivery. Location: Hybrid – Hatfield, Milton ...

Asset Data Lead — Lifecycle & Insights

Location
Hatfield, England, United Kingdom
will lead data quality initiatives across asset data, CMDBs and enterprise systems, supporting accurate, auditable records from onboarding through end-of-life. Working with ServiceNow, SAP and other systems, you will identify data issues, perform root-cause analysis and drive improvements that empower billing, forecasting and compliance. #J-18808-Ljbffr ...