1 to 25 of 34 ServiceNow Jobs in the East of England

A leading Independent IT Infrastructure and Services Consultancy are looking for a ServiceNow Process Lead Consultant 3-month contract initially, to start ASAP Remote Role with potential customer travel Outside IR35 ServiceNow Process/Lead Consultant required to join a ServiceNow Centre of Excellence. A team of highly skilled Architects, Project Managers, Lead/Business Process Consultants and Technical Consultants … responsible for maximising the benefits of the ServiceNow Platform An Elite ServiceNow partner with experience from hundreds of enterprise deployments of ServiceNow, enabling customers achieve successful transformation outcomes. Overview Lead and advise customers through their ServiceNow journey, designing tailored solutions in collaboration with technical and project teams. Operate with autonomy, managing priorities and delivering work within agreed timelines while reporting … to the Head of Lead Consulting. Contribute to internal ServiceNow communities, sharing platform knowledge and best practices. Hold relevant ServiceNow certifications and ITIL Foundation accreditation, with deep expertise in ITSM and at least one additional ServiceNow area and 3–5 years of experience in similar roles Mentor junior consultants and support the Solution Consulting team with strategic guidance and platform More ❯

ServiceNow Administrator (Ideally SC Cleared) Rate: £400- upto £500/day Location: Hybrid - Hatfield, UK Start: ASAP - upto 6 months Required: Ideally SC Cleared (or eligible to obtain SC clearance) We are seeking an experienced ServiceNow Administrator to join a growing team within a leading IT services provider. This is an exciting opportunity to play a key role in configuring … and supporting the company’s ServiceNow platform to enable efficient delivery of Device Lifecycle Management (DLM) services. You will be responsible for maintaining and improving ServiceNow processes and data to support large-scale device refresh operations for multiple customers. Key Responsibilities Configure key ServiceNow data, including locations, schedules, appointments, assets, stockrooms, and work orders Perform triage and troubleshooting of ServiceNow … documenting findings and proposed solutions Maintain accurate operational documentation and ensure consistent processes across teams Review release notes and validate systems before and after platform upgrades Act as a ServiceNow subject matter expert for the DLM refresh process, sharing best practices and guidance Essential Skills & Experience Minimum 6 months of experience in a ServiceNow administration or coordination role Strong understanding More ❯

priorities. Desirables: Microsoft Fundamentals certifications: * MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow)* Knowledge of RMM tools for device monitoring and remote support* ITIL Foundation certification or awareness of ITIL principles* Microsoft Fundamentals certifications: If you are currently on the lookout for your More ❯

priorities. Desirables: Microsoft Fundamentals certifications: * MS-900: Microsoft 365 Fundamentals * AZ-900: Microsoft Azure Fundamentals * SC-900: Microsoft Security, Compliance & Identity Fundamentals * Familiarity with ITSM toolsets (e.g., Halo, Autotask, ServiceNow) * Knowledge of RMM tools for device monitoring and remote support * ITIL Foundation certification or awareness of ITIL principles * Microsoft Fundamentals certifications: If you are currently on the lookout for your More ❯

and management , REST/SOAP , and event-driven architectures Hands-on experience with Python, JavaScript, or ETL/data transformati on tools Knowledge of SaaS platforms such as Salesforce, ServiceNow, SAP, or Pega Awareness of DevOps, CI/CD, and version control (Git, Azure DevOps, etc.) Excellent communication and documentation skills. Desirable Skills Experience working in secure and governed cloud More ❯

out of hours engineers every other week About you Essential Strong knowledge of IT Service Management (ITSM) frameworks, particularly ITIL v4. Proficient in using Service Management platforms such as ServiceNow, Remedy, or equivalent tools. Proof of management experience, setting objectives and performance management Skilled in developing and managing Service Level Agreements (SLAs) to ensure service quality and accountability. Experienced in More ❯

Deep understanding of RESTful APIs , SOAP , RAML , and JSON/XML . Experience with CI/CD pipelines , Git , and DevOps practices . Knowledge of SaaS platforms like Workday, ServiceNow, NetSuite, etc. Strong problem-solving and communication skills. MuleSoft certification(s) preferred. Preferred Qualifications: MuleSoft Certified Developer/Architect. Experience with cloud platforms (AWS, Azure, GCP). Familiarity with Agile More ❯

who's: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including root cause analysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI platforms (or similar). Comfortable building relationships with third parties such as insurers and More ❯

who’s: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including root cause analysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI platforms (or similar). Comfortable building relationships with third parties such as insurers and More ❯

in cross-functional teams Good understanding of DevOps principles, CI/CD, and version control Excellent communication skills, able to bridge technical and business discussions Preferred Skills Knowledge of ServiceNow, SAP, Salesforce, Pega, or other SaaS platforms for integration purposes Experience with data transformation, ETL tools, or scripting languages (Python, JavaScript) Understanding of security, compliance, and governance in cloud integrations More ❯

network attacks Familiarity with endpoint protection, firewalls, and email security systems Knowledge of scripting or automation (e.g., PowerShell, Python) Experience with incident response frameworks and ITIL ticketing systems (e.g. ServiceNow, Jira) Nice to have Any MS365 certifications and CW PSA (nice to have) Relevant security certifications such as CompTIA Security+, CySA+, GSEC, or equivalent (nice to have) Within this role More ❯

service delivery, enablement, or communications within a tech or enterprise environment. Strong storytelling and communication skills, you can translate tech into impact. Experience with platforms like SharePoint, Confluence, Jira, ServiceNow, Power BI. A working knowledge of AI platforms and how they’re adopted in enterprise settings. Familiarity with ITIL or service delivery frameworks. Understanding of Responsible AI principles and governance. More ❯

driven architectures . Proven ability to document technical solutions and data flows. Good knowledge of DevOps principles , CI/CD , and version control . Experience integrating systems such as ServiceNow, SAP, Salesforce, or Pega .If you're passionate about Integration - this is a project you'll want to be working on!Contact Laura @ Akkodis for immediate consideration. Modis International Ltd More ❯

will work with the wider team to support processing and claiming warranty for different vendors, ie HP, Lenovo and Dell. Roles and Responsibilities: Processing components and devices on SAP, ServiceNow, ITSM accordingly Updating SAP accordingly Working with our courier partners Checking the warranty on all vendors web portals Claiming warranty from all vendors web portals (raising the RMA) whilst being More ❯

understanding of system interfaces and integration Advantage: Experience working in the Pharmaceutical Industry Experience working with Tulip platform Experience managing SAP ECC platform a significant plus Experience working with ServiceNow Project management experience Skills and aptitude required: Customer focused Hands-on, flexible, driven to support stakeholders Self-starter, ability to work under own initiative Attention to details Ability to identify More ❯

understanding of system interfaces and integration Advantage: Experience working in the Pharmaceutical Industry Experience working with Tulip platform Experience managing SAP ECC platform a significant plus Experience working with ServiceNow Project management experience Skills and aptitude required: Customer focused Hands-on, flexible, driven to support stakeholders Self-starter, ability to work under own initiative Attention to details Ability to identify More ❯

processes and IT system components Knowledge of deviation management, change control management & computer system validation in GxP environment Team leadership experience Advantage: Experience of application management & configuration management in ServiceNow Experience of general IT system lifecycle management Project management If you are interested please apply or send your CV to luke.sandilands@cpl.com More ❯

ServiceNow (ITSM) Transition - ITSM "Project Manager" - 550 pay per day - paid through an umbrella (Inside IR35) Start 17th of November (ESSENTIAL) Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both standing up an … in group' ITSM tool, and the supporting tooling). Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process. Oversee the secure migration of all data and infrastructure and validate that everything is working … and providing regular transparent updates. Skills and Experience: Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. A strong understanding of ITSM frameworks (such as ITIL). A strong understanding of IT service operations, service management, infrastructure, applications, data, Cyber security, and the overarching services More ❯

ServiceNow (ITSM) Transition - ITSM "Project Manager" - £550 pay per day - paid through an umbrella (Inside IR35) ***Start 17th of November*** (ESSENTIAL)Six-month contract - in Stevenage/plus some home working - so must be flexible! Key Responsibilities: * Plan and execute the smooth transfer of ITSM services from one Managed Service Provider (MSP) in to another (including both standing up an … in group' ITSM tool, and the supporting tooling). * Develop ITSM (ServiceNow) transition plan, coordinate with all stakeholders, and set a clear roadmap for the migration. * Implement the transition to minimise disruption to group operations and ensure all necessary services remain available throughout the process.* Oversee the secure migration of all data and infrastructure and validate that everything is working … and providing regular transparent updates. Skills and Experience: * Extensive experience in managing complex IT projects, specifically those involving transition or transformation of ITSM services, MSP transitions, and ITSM tooling ( ServiceNow essential ) implementations. * A strong understanding of ITSM frameworks (such as ITIL). * A strong understanding of IT service operations, service management, infrastructure, applications, data, Cyber security, and the overarching services More ❯

Business Change Analyst - ITSM Transition - ServiceNow - Stevenage/Hybrid working Pay is £450 per day - Inside IR35 - through an umbrella company Start 11th of November or within a few days is essential Skills & Experience:* Experience in supporting change management within technical programmes (e.g., IT transitions of ITSM/ServiceNow).* Strong communication skills with the ability to create engaging content More ❯

ServiceNow Support Developer | Hybrid | To £65k We're working with a trusted client who's looking for a ServiceNow Support Developer to join their operations team near Welwyn Garden City. It's a hybrid setup with two days a week onsite, and the salary ranges from £45k to £65k depending on experience. This role suits someone with a solid ServiceNow … focused position. You'll still be hands-on with the platform, but only around 35% of the role involves development. The rest is about keeping a global, business-critical ServiceNow environment running smoothly - managing incidents, problems and defects, and making sure tickets progress efficiently. You'll be delivering configuration fixes and the occasional bit of code, handling upgrades, testing patches More ❯

We at Coforge are hiring ServiceNow Project Manager in Cambridge, UK ServiceNow Project Manager Cambridge, UK (2-3 days from office) 65-70K GBP/annum (6 months Fixed term contract) Job Description Responsibilities: Analyse project management needs and tailor industry best practices to suit environment. Work with cross-functional teams with diverse technical skill sets to support successful More ❯

extension) Daily Rate: £700 per day (inside IR35) Location: Cambridge (hybrid – twice per week on-site) Key Responsibilities Lead and enhance Arm’s Information Security Risk Management Framework within ServiceNow IRM. Act as technical SME for ServiceNow IRM, embedding frameworks and best practices. Oversee third-party cyber risk assessments, contract reviews, and supplier monitoring. Conduct post-incident reviews and integrate … Collaborate across Enterprise IT and Engineering to identify and manage service security risks. Support AI and automation initiatives to streamline GRC processes. Key Requirements Proven hands-on experience with ServiceNow IRM and risk quantification methodologies. Strong knowledge of ISO 27001, NIST CSF, and NIST SP800-53. Certifications such as CRISC, CISM, CISSP, or FAIR are desirable. Excellent stakeholder management and More ❯

line technical support across customer and retailer care platforms, ensuring reliability and quick resolution of issues. Work with internal teams and external partners to enhance applications including AWS Connect, ServiceNow and OpenText. Contribute to the development and testing of new features, supporting smooth deployment into production. Monitor KPIs, analyse trends, and take proactive steps to improve system performance. Ensure compliance … incidents and problems to minimise business impact. Main Skills Needed: Experience in AWS environments. Strong knowledge of telephony and call centre technologies, ideally Amazon Connect. Hands-on experience with ServiceNow CSM and OpenText. DBA-level SQL skills across SQLServer, Postgres and MySQL. Familiarity with GDPR and data protection in relation to personal data. ITIL v3 background in incident and problem More ❯

the customer level to understand, configure and support the bulk device refresh processes for our client's Device Lifecycle Management service. Responsibilities: Configuration of key data within client's ServiceNow platform, including but not limited to: Locations Schedules Appointments Assets Stockrooms Work orders Perform routine triage and troubleshooting of issues affecting service, working with internal IT teams to diagnose complex … service and system improvements, raising requests for this where required documenting the problem statements, workarounds and desired outcomes of change. Create and maintain operational documentation Maintain a level of ServiceNow accreditation and keep up to date with new features and functionality. Work with other team members and stakeholders to ensure a consistent way of working Understand and communicate business process … notes ahead of changes to assess process impacts and validate systems still function as expected during and after new releases and upgrades. Act as a subject matter expert for ServiceNow and the DLM refresh process within the business area, sharing knowledge with various teams Skills Required: 6months + of experience in an administration/co-ordination role focussed heavily on More ❯