16 of 16 ServiceNow Jobs in the East of England

technical and non-technical. Ability to manage workload and prioritise effectively. Desirable Exposure to Active Directory/Microsoft Entra. Experience with ticketing tools (Zendesk, ServiceNow, Jira, etc.). Understanding of ITIL principles and service management processes. Basic networking knowledge (DNS, DHCP, VPN). Experience supporting SaaS applications. Behaviours & Attributes Customer ...

Experience working in a service desk or IT support environment. Previous experience in a supervisory role with direct reports. Familiarity with ITSM tools (e.g., ServiceNow, Jira Service Management). Experience working with SLAs, KPIs, and service reporting. Good understanding of ITIL principles and service management practices. Knowledge of common enterprise ...

including Active Directory, Exchange, Azure/Entra ID, Intune and Microsoft 365. Experience administering ITSM platforms and developing workflows within systems such as HaloPSA, ServiceNow, Jira Service Management or similar platforms. Experience working with REST APIs and system integrations. Experience of network automation using Python, Ansible or API-based configuration ...

support TJX's Global Compliance, Corporate Responsibility & Sustainability ART, enabling delivery across a diverse ecosystem of on-prem and cloud-based solutions, including ServiceNow Scoped Applications, Workiva, Watershed, HighQ, and PaperVision. You'll play a critical role in coaching teams on Agile practices, driving continuous improvement, and ensuring meaningful business ...

documentation. Mentor junior analysts and champion standards for configuration, documentation, and knowledge sharing. Provide operational support for incident resolution and access request processes, including ServiceNow ticket handling . Technical Expertise Workday Security Configuration Hands-on configuration of Domain Security Policies and Business Process Security Policies . Configure and manage Workday ...

business stakeholders, and customer leadership Experience delivering cloud solutions within agile environmentsExperience with technologies such as Azure Virtual Desktop, Azure Local, Azure Sovereign Cloud, ServiceNow, Dynatrace, Datadog, Splunk, Zscaler, Palo Alto, or cloud cost optimisation tools would be advantageous. If you're looking for a role where you can combine ...

environments Maintain accurate forecasting and pipeline visibility Consistently meet and exceed revenue targets Market Insight & Collaboration Stay up to date with ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice) Feed market intelligence back into marketing, product, and leadership teams Collaborate cross-functionally to support growth and customer success What ...

update Jira tickets (defects, progress tracking) Support User Acceptance Testing (UAT) activities and documentation Maintain project reports, trackers, and spreadsheets Raise and manage ServiceNow requests Coordinate with business teams and store operations Provide general project admin and delivery support ✅ Requirements Strong hands-on experience with Jira (essential – no training provided ...

civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for a ServiceNow Specialist, reporting to our Head of ICT Operations, you'll be the driving force behind the development, optimisation and evolution of our ServiceNow environment. This … maximum value and supports our strategic goals. About our role Product Vision and Strategy : Define and communicate the product vision and strategy for the ServiceNow platform, ensuring alignment with the company's goals and objectives. Stakeholder Collaboration: Work closely with stakeholders, including construction project managers, IT teams, and executive leadership ...

fluent speaking/writing of English and Swedish Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools … methods Document case details clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours ...

Job Title: Junior Banking Systems Support Analyst Location: Hertfordshire Hybrid - 2-3 days per week in the office. It is expected to be office-based during the first 2 weeks. Salary: On Application Hours: Monday ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales ...

ITSM Sales Executive - ServiceNow/Halo/Freshworks/Avanti Location: Reading Salary: £40,000 - £50,000 + Double OTE (Uncapped Commission ...