6 of 6 ServiceNow Jobs in the East of England

Solid understanding of Windows OS, Microsoft 365, and common business applications. Ability to troubleshoot hardware and software issues effectively. Familiarity with ITSM tools (e.g., ServiceNow, Remedy). Desirable: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services or financial environment. Key Competencies ...

ServiceNow Product Manager| Hertfordshire | Hybrid | £70,000 Overview: We are looking for an experienced ServiceNow Platform Product Manager to take ownership of a key ServiceNow environment within a growing organisation. This is a great opportunity for someone who can combine strong ServiceNow knowledge with product ownership, stakeholder management and Agile … delivery . You will be responsible for shaping the platform roadmap, identifying opportunities for improvement and ensuring ServiceNow continues to deliver measurable value across the business. Working closely with senior stakeholders, IT teams, delivery specialists and external partners, you will act as the key link between business requirements and technical ...

knowledge (Incident, Problem, Change & Service Management) Experience across M365, Azure, Service Desk, Cloud, Network or End User Computing Excellent stakeholder and supplier management skills ServiceNow ITSM experience SC Clearance is essential (active clearance preferred) This is a fantastic opportunity to support a high-profile programme within a complex, regulated environment. ...

processes, ensuring smooth setup and security compliance. Monitoring IT systems and alerts, taking proactive action to keep everything running smoothly. Keeping accurate records in ServiceNow, including incidents, assets and knowledge base updates. Assisting with hardware and software procurement, ensuring stock levels meet demand. Getting involved in IT projects and upgrades … bespoke). Excellent customer service and communication skills, with the ability to manage expectations diplomatically. Experience using an IT service management tool (e.g. ServiceNow). Ability to prioritise workload, solve problems effectively and work flexibly as part of a team. Full UK driving licence and own transport for occasional office ...

they are looking for an IT Configuration Administrator to support the maintenance and improvement of Configuration Management and service information held within the ServiceNow platform. The main areas of focus will be administration, data quality & record maintenance and you will work with IT teams to gather missing information, check … really good level of attention to detail and IT skillset is vital as It is an administration focused role working with Key Responsibilities IT & ServiceNow Administration Maintain and update Configuration Item records within ServiceNow Create, amend and retire records following agreed processes Update CI information including ownership, support groups, status ...

Provide initial troubleshooting and resolution for common issues related to system access, functionality, and performance. Log, categorise, and prioritise incidents and service requests in ServiceNow, ensuring timely resolution. Escalate complex or unresolved issues to 2nd line support or relevant teams. Keep users informed on the status of their queries … Identify recurring issues and suggest improvements to prevent future incidents. Previous experience in a 1st line IT support or service desk role. Experience using ServiceNow or a similar ITSM tool for incident and request management. Basic understanding of SaaS applications, system access, and user account management. Ability to work effectively ...