23 of 23 ServiceNow Jobs in the East of England

recovery Working knowledge of endpoint protection (AV tools, Windows Defender) Tools & Troubleshooting Familiar with remote support tools (RDP, Teams, AnyDesk, etc.) Using ticketing systems (ServiceNow, Freshdesk, etc.) Documenting fixes and updating knowledge base articles Soft Skills & Work Approach Good communication and customer-service skills Ability to handle escalated issues with ...

sciences manufacturing Exposure to SAP, Historian, LIMS, and automation systems Experience supporting PAS-X packaging and process lines Experience with ITSM tools such as ServiceNow or Jira ...

your work, and adapt easily to changing environments. You bring: Previous IT onsite support experience Strong knowledge of using ITSM tools such as ServiceNow Strong problem solving and troubleshooting skills Knowledge of Windows 11, Office 365 and Active Directory Knowledge of Entra/Intune Experience with Apple OSX/ ...

/software investigation. Provide incident management support, user coaching, and access management within R&D settings. Manage and resolve tickets through systems such as ServiceNow while ensuring quality and timely resolution. Your Profile Essential skills/knowledge/experience: Strong computer troubleshooting abilities across hardware, connectivity, network, and laboratory software ...

/software investigation. Provide incident management support, user coaching, and access management within R&D settings. Manage and resolve tickets through systems such as ServiceNow while ensuring quality and timely resolution. Your Profile Essential Skills/Knowledge/Experience Strong computer troubleshooting abilities across hardware, connectivity, network, and laboratory software ...

customer facing Software Support role. Demonstrable technical skills in SQL, JAVA/JSON or similar Exeperience using case management tools, such as ServiceNow or Zendesk Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS). HR/Payroll or WFM knowledge would be an advantage but not essential. Benefits ...

Experience of analysing and delivering enhancement requests to a core business system deployed in a medium to large size company. Strong experience working with ServiceNow applications: ITSM, FSM, HRSD, SPM understanding full features and capability. Experience with integration capability within ServiceNow Administration experience of a ServiceNow instance including the delegation ...

video switchers , projectors, matrices, and HDBaseT systems. Solid knowledge of VC platforms (Teams, Zoom, Cisco, Poly). Good general IT skills and familiarity with ServiceNow . A calm, solutions-focused mindset-especially when deadlines are tight. Bonus Skills (Nice to Have) AVIXA CTS, Q-SYS, Crestron, Dante, Barco, audio ...

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35 My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join a central government client of theirs. They require someone with previous experience working within central government. … Responsibilities: Design end-to-end ServiceNow solutions aligned to business needs Provide architectural guidance across ServiceNow modules and integrations Lead technical workshops and advise stakeholders on best practices Ensure solutions meet performance, security, and scalability standards Requirements: Proven experience working within central government Strong knowledge of ServiceNow platform architecture ...

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35 My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join a central government client of theirs. They require someone with previous experience working within central government. … Responsibilities: Design end-to-end ServiceNow solutions aligned to business needs Provide architectural guidance across ServiceNow modules and integrations Lead technical workshops and advise stakeholders on best practices Ensure solutions meet performance, security, and scalability standards Requirements: Proven experience working within central government Strong knowledge of ServiceNow platform architecture ...

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35 My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join a central government client of theirs. They require someone with previous experience working within central government. … Responsibilities: Design end-to-end ServiceNow solutions aligned to business needs Provide architectural guidance across ServiceNow modules and integrations Lead technical workshops and advise stakeholders on best practices Ensure solutions meet performance, security, and scalability standards Requirements: Proven experience working within central government Strong knowledge of ServiceNow platform architecture ...

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35 My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join a central government client of theirs. They require someone with previous experience working within central government. … Responsibilities: Design end-to-end ServiceNow solutions aligned to business needs Provide architectural guidance across ServiceNow modules and integrations Lead technical workshops and advise stakeholders on best practices Ensure solutions meet performance, security, and scalability standards Requirements: Proven experience working within central government Strong knowledge of ServiceNow platform architecture ...

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35 My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join a central government client of theirs. They require someone with previous experience working within central government. … Responsibilities: Design end-to-end ServiceNow solutions aligned to business needs Provide architectural guidance across ServiceNow modules and integrations Lead technical workshops and advise stakeholders on best practices Ensure solutions meet performance, security, and scalability standards Requirements: Proven experience working within central government Strong knowledge of ServiceNow platform architecture ...

ServiceNow Solution Architect - Fully Remote - 3 months rolling - £600-£700 per day outside ir35 My client is a global leading consultancy. They are on the hunt for a ServiceNow Solution Architect to join a central government client of theirs. They require someone with previous experience working within central government. … Responsibilities: Design end-to-end ServiceNow solutions aligned to business needs Provide architectural guidance across ServiceNow modules and integrations Lead technical workshops and advise stakeholders on best practices Ensure solutions meet performance, security, and scalability standards Requirements: Proven experience working within central government Strong knowledge of ServiceNow platform architecture ...

reporting and analytics ecosystem. Using your technical expertise, you will design and maintain efficient ETL processes to integrate data from systems such as ServiceNow, JIRA, and Dynatrace, ensuring accuracy, performance, and scalability. You will thrive in a fast-paced, collaborative environment and be eager to learn, innovate, and continuously improve … onsite) Rate - Flexible (inside IR35) Responsibilities: Design, build, and maintain scalable ETL pipelines in Databricks to integrate data from multiple business systems such as ServiceNow, JIRA, and ADO. Optimise data workflows for performance, scalability, and reliability. Implement data validation and quality checks to ensure trustworthy reporting in downstream tools such ...

services as long-term partnerships that drive efficiency, visibility, and automation across IT operations. Market Insight & Collaboration Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation. Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market … skills. Highly self-motivated, commercially minded, and comfortable operating with ownership and autonomy. Highly Desirable (not all required) Experience selling around ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice). Exposure to integration platforms, automation tools, workflow orchestration, or service management tooling. Background selling into MSPs, service providers, systems ...

services as long-term partnerships that drive efficiency, visibility, and automation across IT operations. Market Insight & Collaboration Stay current with leading ITSM platforms (ServiceNow, BMC, Jira Service Management, Freshservice, etc.) and trends in integration and automation. Share customer insight with Marketing, Product, and Delivery teams to influence go-to-market … skills. Highly self-motivated, commercially minded, and comfortable operating with ownership and autonomy. Highly Desirable (not all required) Experience selling around ITSM platforms (e.g. ServiceNow, Jira Service Management, BMC, Freshservice). Exposure to integration platforms, automation tools, workflow orchestration, or service management tooling. Background selling into MSPs, service providers, systems ...

from either of our offices in Peterborough, Manchester, Chesterfield, Stoke or Sunderland. We also have largely remote options available. Role Purpose: As the Atlassian & ServiceNow Product Owner, you are the strategic and operational owner of the organisation's Jira, Confluence, and ServiceNow platforms. You define the vision, roadmap, and daily … data integrity, and provide clear, actionable insight into work and delivery. Key Accountabilities & Responsibilities: Product Ownership & Strategy • Define the product vision for Atlassian and ServiceNow platforms aligned with organisational goals • Maintain a full, strategic roadmap covering enhancements, integrations, and platform evolution • Prioritise outcomes, epics, and features that maximise value while ...

Provide in-person support onsite to ensure effective resolution of issues and a high level of customer satisfaction. Service Management and Process Improvement: Utilise ServiceNow for tracking incidents, managing change requests, and ensuring timely resolution of service tickets. Implement and follow IT best practices for incident management, performance monitoring … problems and drive operational improvements. Strong stakeholder relationship building skills and the ability to manage vendor relationships effectively. Additional Desirable Skills : Working knowledge of ServiceNow and its application in incident and service management. Familiarity with networking concepts, performance monitoring tools, and GPU technologies. Any experience with scientific applications will ...

Our client, a multinational semiconductor and software design company, seeks an AI Enablement Service Delivery Manager. Combining service delivery excellence with end-to-end customer experience leadership, orchestrating service readiness, enablement materials, and communications for ...

from either of our offices in Peterborough, Manchester, Chesterfield, Stoke or Sunderland. We also have largely remote options available. Role Purpose: As the Atlassian & ServiceNow Product Owner, you are the strategic and operational owner of the organisation's xkybehq Jira, Confluence, and ServiceNow platforms. You defi Interested in learning more ...

contact for managing service tickets, organising engineer visits, and supporting customers remotely, while also carrying out occasional on-site service work. Experience using ServiceNow is essential. Key Responsibilities Service Ticket Management: Manage all UK service tickets using ServiceNow and other tracking tools. Ensure all service reports are completed, sanitised ...

contact for managing service tickets, organising engineer visits, and supporting customers remotely, while also carrying out occasional on-site service work. Experience using ServiceNow is essential. Key Responsibilities Service Ticket Management: Manage all UK service tickets using ServiceNow and other tracking tools. Ensure all service reports are completed, sanitised ...