years of experience in a commercial IT support environment, preferably within a Managed Service Provider. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proficiency in diagnosing and troubleshooting complex IT issues. Knowledge of various versions of MS Windows, basic TCP/IP networking, Citrix more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Cognizant
etc Previous Azure Administration & support experience (Must have), Monitoring, Pro-active Alert-trend identification, Intune, Usr/Device Management, and DevOps backlog work Tools: ServiceNow, ICM, Planner, Log Analytics, LogicMonitor, Grafana Previous Azure Support & Administration experience and also previous Service Desk related experience (Working on strict SLAs) In this Senior more »
Exeter, Devon, United Kingdom Hybrid / WFH Options
Eligo Recruitment Ltd
year program. Key areas of emphasis include: Applying Service Management Practices (ITIL V4/IT4IT) Managing Data Governance Implementing CSDM (Common Service Data Model) - ServiceNow Tailoring ITSM best practices to enhance value and address current business challenges Enhancing processes throughout the Critical Service value chain (including methodology identification, SLA, OLA more »
Strong diagnostic skills and a proactive approach to resolving issues. Collaborative team player who supports colleagues. Technical Proficiency: Familiarity with service management toolsets (e.g., ServiceNow) and best practices (ITIL). Proven experience in IT infrastructure, desktop systems, and business applications. Quality and Consistency: Ability to follow processes, policies, procedures, and more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Invitise
The successful candidate will possess proven skills working with the following - Transforming Service Management Service Management - ITIL V4/IT4IT Data Governance Data Management ServiceNow CSDM ITSM Prince 2/Agile Improvement - identification methodology, SLA, OLA, UPC, Stakeholder Management Governance frameworks Budget Management Leading & management of staff Innovation & continuous Improvement more »
Enterprise Resource Planning (ERP) eg Oracle Fusion/SAP/SAGE o Customer Relationship Management (CRM) eg Salesforce o IT Service Management (ITSM) eg ServiceNow o Warehouse Management System (WMS) Manhattan Associates o Security Information and Event Management (SIEM) eg Splunk/LogRhythm o Project Management tooling eg Microsoft Project more »
of a critical multi-year programme of work. Focusing on the following areas: Service Management Practices Data Governance/Management Common Service Data model - ServiceNow Adapt ITSM best practice focused on value and solving current business problems. Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC more »
of a critical multi-year programme of work. Focusing on the following areas: Service Management Practices Data Governance/Management Common Service Data model - ServiceNow Adapt ITSM best practice focused on value and solving current business problems. Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC more »
Greater Bristol Area, United Kingdom Hybrid / WFH Options
La Fosse
adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling – preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential more »
Bristol Area, South West, United Kingdom Hybrid / WFH Options
La Fosse Associates Ltd
adoption), CSI, etc. Working knowledge of configuration management systems, such as insight, SNOW, BMC Discovery and SolarWinds Strong working-knowledge of ITSM tooling - preferably ServiceNow, BMC Remedy and Jira Service Desk. Ideally to be successful as a Change and Release Analyst you will have: 2 years change experience is essential more »
the day. Our custom IAMS solution is used by thousands of users across the Met Office and our customers. We employ Azure, AWS and ServiceNow as identity providers, for CI/CD, workflows, testing and more. The tasks you pick up from the Jira board will be varied and will more »
Job Title: Delivery Manager - Transforming Service Management Location: Exeter, United Kingdom Contract Duration: 3 months Type: Hybrid (On-site and Remote) Rate: £500/day AN ACTIVE SC CLEARANCE IS REQUIRED FOR THIS ROLE About Us: We are seeking a more »
breadth and depth of experience in technologies for cloud, hybrid and on-prem IT services, networks, applications, data services aswell as building out a ServiceNow specialist team to enhance our already varied service offering. Our Solution Architects thrive from fast-paced challenging delivery, sharing knowledge and experience, learning and blending … pushing technical boundaries are essential to the culture and team ethos in Logiq. The Role: You will join the growing architecture practice, as a ServiceNow Solutions Architect with the intent that you drive this service offering forward for the business aswell being the go to person in the business for … experience to drive the team’s outcomes successfully. As an experienced Solution Architect, you will have experience in architecting and delivering solutions on the ServiceNow platform including: Automation of business processes, Translating business stakeholder requirements into ServiceNow specific functional and technical requirements, Delivery through complete cycle from design, testing, roll more »
Exeter, Devon, United Kingdom Hybrid / WFH Options
Eligo Recruitment Ltd
£500 per day - INSIDE IR35 Location: Exeter/Hybrid Duration: 4 Months Service Delivery Manager To lead the day-to-day delivery of the "Transforming Service Management" strategic action, supported by a committed and knowledgeable team of service management professionals more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
We're looking for an exceptional Product Manager (SaaS tooling & ServiceNow SPM) to help us make a difference to our planet. As our Product Manager the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the … and corporate standards for safe operation. SPM is a Strategic Portfolio Management tool in use at the Met Office. It is a module of ServiceNow and use by the Programmes directorate for project and portfolio management. The team also provides various enterprise SaaS tools to the organisation, including whiteboarding, diagramming … tools. This is a unique opportunity for the successful candidate to collaborate with our internal and external stakeholders, including our IT Asset Management team, ServiceNow platform team, project management community, software development teams, delivery partners, suppliers and customers to shape the way that these key tools are used. Your key more »
Exeter, South West, United Kingdom Hybrid / WFH Options
Met Office
We're looking for an exceptional Product Manager (SaaS tooling & ServiceNow SPM) to help us make a difference to our planet. As our Product Manager the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the more »