Jobs 1 to 2 of 2

Customer Service Delivery Manager - Managed Service Break/Fix

Our client requires a new exciting opportunity for a Customer Service Delivery Manager for their ever expanding business... Assists the CSD to achieve the Operational Level Agreement with Service Delivery in order to consistently hit the Service Level Agreement to the customer... Working in partnership with the Service Delivery organisation...
Birmingham, West Midlands (County) -
Aximis (West) Limited
Salary: Up to 55K Basic + Car allowance + bonus
Posted: Yesterday

Service Delivery Manager

Where required, provide feedback and input into the Service Delivery performance management process assisting HOCS as part of the mentoring and support activity. Stakeholder Management... Performance Management... -Measure and maintain OLA's and SLA's... -Stakeholder management skills... -Understanding of ITIL process and structure... -Experience of working within/aligning to...
Birmingham, West Midlands (County) -
Posted: 15 days ago