First Line Support
- Hiring Organisation
- Pontoon
- Location
- Chester, Cheshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- Salary negotiable
chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite, Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams ...