First Line Support
Chester, Cheshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Pontoon
line support via voice and chat channels to internal employees, ensuring top-notch client care. Troubleshoot basic issues related to Microsoft applications, including the MS Office suite, Office 365, SharePoint, and Skype. Manage multiple live chats concurrently while maintaining focus on operations and quality metrics. Document tickets clearly for the second line teams to facilitate effective resolution of issues. More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted: