3 of 3 SharePoint Jobs in Northampton

CRM, applicant tracking and HR systems. The role will also support future developments to enhance service desk delivery and improve the use of the Microsoft 365 platform, such as SharePoint, OneDrive, and other key systems across the organisation. Key Responsibilities: Provide first and second line technical support for hardware, software and telecoms services Provide advice, training and documentation for More ❯

documentation queries and aim to achieve KPIs, being aware of SLAs and breaches, escalating when necessary. Be a team player—share knowledge with colleagues and ensure relevant systems like SharePoint are up-to-date. Requirements: Experience in a client-facing IT environment. Experience with service management systems such as ServiceNow. Awareness of ITIL framework, ideally v3 Foundation. Ability to More ❯

any documentation queries Aim to achieve KPIs and be aware of SLAs and Breaches, escalate where possible Be a team player – share knowledge with co-workers and ensure system (SharePoint and other relevant systems) is up-to-date with revised information You will ideally have Experience of working in a client facing IT environment Experience of using a service More ❯