Microsoft SharePoint Jobs in Worcestershire

My client is a large internationally recognised organisation who employs over 4,000 staff across the globe. They now have an exciting requirement for a Software Engineer to join their organisation. Your role will be to operate on 2nd line support working on an incident management queue. The role is...

Main duties: * Provide polite and professional IT support to users * Retain detailed and thorough notes of all work undertaken * Follow helpdesk procedures and policies * Escalate issues to senior analysts or third parties but to retain ownership and feedback to user until the case is resolved * Keep awareness of company target...