Service Desk Analyst
- Hiring Organisation
- Metro
- Location
- Birmingham, England, United Kingdom
line Service Desk environment. · Proven experience supporting Microsoft 365 (Office 365), including Outlook configuration and troubleshooting, along with basic triage of Teams, OneDrive and SharePoint issues. · Solid understanding of identity and access management, including Active Directory/Entra ID user administration (accounts, permissions and groups). · Broad endpoint ...