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IT Service Helpdesk Team Leader / Senior Support Analyst

Watford, Hertfordshire -
Detailed high level knowledge of support procedures and overall ITIL Service Management Foundation practices. Formulation of scheduling and resource management for the team... Incident and Problem Management... Experience within an ITIL service environment, and strong knowledge of ITIL Service Management... ITIL v3 Foundation certified. Six Sigma Yellow Belt certified or...
Rate: Unspecified
Posted: 24 days ago