5 of 5 Smart Meter Jobs

Change and Continuous Improvement Manager and the Service Desk Performance Manager to align site capabilities with operational KPIs, contributing to the smart meter ecosystem. Responsibilities As part of your duties, you will be responsible for: Leading site development initiatives, including the creation of a SMART … responsible owner of content for the client knowledge hub. Designing and delivering L&D programmes for service desk teams, focusing on smart meter technologies, query resolution and compliance training to maintain high operational standards. Using our digital QA systems to evolve and monitor service desk performance, conducting ...

when addressing issues or challenges. Skills and Personal attributes we would like to have: Smart Metering/Energy Industry Knowledge – Experience handling meter faults, connectivity issues, or providing technical support within the energy sector. Ticketing & Email-Based Support – Familiarity with platforms such as ServiceNow, Remedy, Zendesk … similar CRM/ticketing systems for efficient incident resolution. Technical Troubleshooting (Non-IT Specialist) – Understanding of smart meter functionality, connectivity challenges, firmware updates, and common faults. Incident & Escalation Management – Skilled in logging, prioritising, and escalating issues appropriately to ensure timely resolution. Regulated Industry Experience – Background in utilities ...

Fabric, Databricks, and Azure. Key Responsibilities: - Define end-to-end data architecture - Design batch and real-time pipelines using Kafka/streaming - Architect smart metering data ingestion - Ensure governance, security, and performance Required Skills: - 10+ years experience - Databricks, Fabric, Azure expertise - Streaming technologies (Kafka/Event Hub) - Utilities ...

life. What you'll need: Strong software testing experience on embedded software or a physical device (e.g. mobile devices, smart meters, handheld/touchscreen products) Python test automation experience, manual testing experience, or ideally both Background in a safety-critical or regulated sector - medical, automotive, aerospace, defence, finance ...

policies, identifying, reporting and helping to resolve hazards to maintain a safe working environment. Work collaboratively with teams across the business, including Leakage, Smart Metering, Service Operations, Network Technicians … Customer Technicians, to resolve customer queries and operational issues. Support the delivery of the metering programme, helping achieve GSS targets, income objectives and improved meter reading performance. Contribute to strong customer satisfaction and C-MeX performance by resolving issues promptly, reducing escalations and enhancing the customer experience. Maintain high ...