Technical Support Analyst
Kilmarnock, Scotland, United Kingdom
Talentworx
3rd line IT support Resolving customer issues within predefined service level agreements Provide support to field based engineers Liaising with third party suppliers Required Skills: Strong understanding of general IT Support including using various methods of remote support. Good technical and analytical skills. Experience with Microsoft server products, Remote … software problems. Innovative thinker who is positive, proactive and readily embraces change. Ability to handle clients professionally during all interfaces. Strong written and verbal communication skills. Must be able to provide root cause analysis. Successful candidate will require a Disclosure Scotland Check. Qualifications & Experience: 1+ years’ experience is essential with more »
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