Fareham, Hampshire, United Kingdom Hybrid / WFH Options
Leidos
ICT programmes. The preferred candidate will need to demonstrate effective application of mobile device management and End User Services Engineer. Employing Intune/Endpoint Manager with an understanding of software release cycles for endpoint technologies and policy management. Applicant must have effective communication skills to maintain cohesive team knowledge. Remedy Knowledge to manage the asset database would be an … advantage, adding new data and maintaining existing records. Handling software and hardware procurement, softwarepackaging and deployment with additional handling of a wide array of end user support issues with some project work involved. With provision for technical, logistical and project exposure, the duties may also include providing remote and on-site support. This will also require … horizontal and vertical contacts Commitment to continuous learning and professional development Demonstrable ability to adapt to new technologies, skillsets and to learn quickly. Desired Skills: Strong knowledge of MECM: Packaging, patch management and software distribution Strong knowledge of Microsoft Endpoint Manager/Intune Strong knowledge of Microsoft O365 Admin Have experience of working in a ITIL framework A More ❯
options) Microsoft 365 Support (Exchange Online, SharePoint, OneDrive for Business, PowerShell Online, Directory Sync and Identity Management) Device management with Intune, including Windows, macOS, Android, iOS, and iPadOS MDM Softwarepackaging for a range of applications from basic to complex Supporting the rollout of the latest Microsoft features Management of Endpoint protection across a variety of vendors Management … and being an escalation point for the Service Desk team Provide Tier 3 escalation support for Windows 10/11 (Endpoint support in a managed environment, OS troubleshooting, client software support etc.) Network troubleshooting and diagnostics (TCP/IPv4, DHCP, DNS) VMWare vSphere (v7+) Administration Reactive work relating to Infrastructure Alerts and Events impacting BAU Practising and implementation of More ❯
security clearance or government suitability (e.g., DHS EOD). BA or BS + 7 years of applicable experience in endpoint management and systems administration. 5+ years of experience supporting softwarepackaging and patching using an endpoint management tool (e.g., SCCM). 5+ years of experience with modern device management platform administration (e.g., Intune Autopilot). Strong working knowledge More ❯
team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and software deployment, configuration management and operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management of Intune. Microsoft 365 service components management, with … a focus on security (Microsoft Defender). Softwarepackaging: creation and maintenance of application packages All Incidents and Requests are to be resolved within SLA as exceeding these would have impact on our customer’s ability to function as a business. Role Purpose: The suitable candidate for this role will play an important part in delivering 3rd line … and support customer environments built with Windows client Operating systems, Active Directory Group Policy, Microsoft Defender and the Microsoft Intune product family (Microsoft Configuration Manager/Intune) with patching, software deployment, compliance and configuration policies. Respond to and resolve assigned incidents in addition to implementing requests and changes, ensuring appropriate actions are taken so that none of them exceed More ❯
Key Responsibilities Strategic & Technical Leadership Develop and execute a forward-looking Modern Workplace strategy in collaboration with senior leadership Define and deliver a global, standardised end-user hardware and software environment Architect and maintain a secure, cloud-first endpoint estate leveraging Microsoft Intune and Autopilot Lead the design and rollout of a centralised Microsoft 365 tenant and Entra ID … consolidating multiple legacy domains Replace legacy device provisioning with a robust Autopilot-driven zero-touch deployment process Standardise and automate device configuration, compliance, and lifecycle management via Intune Streamline softwarepackaging and distribution pipelines for global consistency User Enablement & Support Develop self-service enablement frameworks to boost user adoption of M365 and collaboration tools Work closely with support More ❯
Bolton, Greater Manchester, UK Hybrid / WFH Options
La Fosse
Key Responsibilities Strategic & Technical Leadership Develop and execute a forward-looking Modern Workplace strategy in collaboration with senior leadership Define and deliver a global, standardised end-user hardware and software environment Architect and maintain a secure, cloud-first endpoint estate leveraging Microsoft Intune and Autopilot Lead the design and rollout of a centralised Microsoft 365 tenant and Entra ID … consolidating multiple legacy domains Replace legacy device provisioning with a robust Autopilot-driven zero-touch deployment process Standardise and automate device configuration, compliance, and lifecycle management via Intune Streamline softwarepackaging and distribution pipelines for global consistency User Enablement & Support Develop self-service enablement frameworks to boost user adoption of M365 and collaboration tools Work closely with support More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
Key Responsibilities Strategic & Technical Leadership Develop and execute a forward-looking Modern Workplace strategy in collaboration with senior leadership Define and deliver a global, standardised end-user hardware and software environment Architect and maintain a secure, cloud-first endpoint estate leveraging Microsoft Intune and Autopilot Lead the design and rollout of a centralised Microsoft 365 tenant and Entra ID … consolidating multiple legacy domains Replace legacy device provisioning with a robust Autopilot-driven zero-touch deployment process Standardise and automate device configuration, compliance, and lifecycle management via Intune Streamline softwarepackaging and distribution pipelines for global consistency User Enablement & Support Develop self-service enablement frameworks to boost user adoption of M365 and collaboration tools Work closely with support More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
La Fosse
Key Responsibilities Strategic & Technical Leadership Develop and execute a forward-looking Modern Workplace strategy in collaboration with senior leadership Define and deliver a global, standardised end-user hardware and software environment Architect and maintain a secure, cloud-first endpoint estate leveraging Microsoft Intune and Autopilot Lead the design and rollout of a centralised Microsoft 365 tenant and Entra ID … consolidating multiple legacy domains Replace legacy device provisioning with a robust Autopilot-driven zero-touch deployment process Standardise and automate device configuration, compliance, and lifecycle management via Intune Streamline softwarepackaging and distribution pipelines for global consistency User Enablement & Support Develop self-service enablement frameworks to boost user adoption of M365 and collaboration tools Work closely with support More ❯
SoftwarePackaging Engineer: Location: 5 days onsite in Springfield, VA Pay: 145 - 155K Clearance: TS/SCI Description: We are seeking highly motivated engineers with a thirst for learning, in support a geographically dispersed, state of the art systems that seamlessly integrate Microsoft services. Candidates with proven depth creating solutions for Microsoft Windows desktop operating systems will be … Responsibilities: • Designs and defines system architecture for Windows desktop solutions and client- based applications • Supports the integration of the Windows desktop with a variety of enterprise services • Evaluates desktop software and hardware technologies and determines the most efficient method to leverage the technology within the customer's network environment. • Administer, operate, manage and maintain components for Windows desktop deployments … Microsoft Windows desktop design engineering and implementation options. • Experience with Microsoft deployment tools to include Microsoft Deployment Toolkit and Microsoft Endpoint Configuration Manager. • Experience with engineering and deploying client software installation packages for Microsoft Windows desktops (physical and virtual). • Experience with Application Virtualization to include, Citrix XenApp, Citrix App Layering, Microsoft APPV, and MSIX App Attach. • Experience with More ❯
systems running securely and efficiently. Working within a dynamic environment, you’ll liaise with suppliers, support colleagues, and contribute to high-level IT projects. Whether resolving critical server issues, packaging and deploying applications, or ensuring IT continuity during a crisis, your work will be crucial to keeping our frontline services operational. Key Responsibilities Act as the final escalation point … telecoms. Administer on-site infrastructure, including servers, data storage, and networking hardware. Monitor and manage system performance, patching, and access control to maintain system integrity. Design, script, and automate software deployment, managing package testing and distribution. Configure new and existing applications to ensure optimal performance and end-user satisfaction. Liaise with internal teams, service desks, and third-party suppliers … Proven experience supporting IT infrastructure and resolving complex incidents in a multi-vendor environment. Strong knowledge of Microsoft technologies, Azure, M365, and network storage systems. Experience with application configuration, softwarepackaging, and automation tools. Proficient in managing access control and IT security policies. Ability to work independently and collaboratively in a fast-paced support environment. Desirable: ITIL v4 More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum 18% contributory pension and great b
systems running securely and efficiently. Working within a dynamic environment, you’ll liaise with suppliers, support colleagues, and contribute to high-level IT projects. Whether resolving critical server issues, packaging and deploying applications, or ensuring IT continuity during a crisis, your work will be crucial to keeping our frontline services operational. Key Responsibilities Act as the final escalation point … telecoms. Administer on-site infrastructure, including servers, data storage, and networking hardware. Monitor and manage system performance, patching, and access control to maintain system integrity. Design, script, and automate software deployment, managing package testing and distribution. Configure new and existing applications to ensure optimal performance and end-user satisfaction. Liaise with internal teams, service desks, and third-party suppliers … Proven experience supporting IT infrastructure and resolving complex incidents in a multi-vendor environment. Strong knowledge of Microsoft technologies, Azure, M365, and network storage systems. Experience with application configuration, softwarepackaging, and automation tools. Proficient in managing access control and IT security policies. Ability to work independently and collaboratively in a fast-paced support environment. Desirable: ITIL v4 More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Key Responsibilities Strategic & Technical Leadership Develop and execute a forward-looking Modern Workplace strategy in collaboration with senior leadership Define and deliver a global, standardised end-user hardware and software environment Architect and maintain a secure, cloud-first endpoint estate leveraging Microsoft Intune and Autopilot Lead the design and rollout of a centralised Microsoft 365 tenant and Entra ID … consolidating multiple legacy domains Replace legacy device provisioning with a robust Autopilot-driven zero-touch deployment process Standardise and automate device configuration, compliance, and lifecycle management via Intune Streamline softwarepackaging and distribution pipelines for global consistency User Enablement & Support Develop self-service enablement frameworks to boost user adoption of M365 and collaboration tools Work closely with support More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Key Responsibilities Strategic & Technical Leadership Develop and execute a forward-looking Modern Workplace strategy in collaboration with senior leadership Define and deliver a global, standardised end-user hardware and software environment Architect and maintain a secure, cloud-first endpoint estate leveraging Microsoft Intune and Autopilot Lead the design and rollout of a centralised Microsoft 365 tenant and Entra ID … consolidating multiple legacy domains Replace legacy device provisioning with a robust Autopilot-driven zero-touch deployment process Standardise and automate device configuration, compliance, and lifecycle management via Intune Streamline softwarepackaging and distribution pipelines for global consistency User Enablement & Support Develop self-service enablement frameworks to boost user adoption of M365 and collaboration tools Work closely with support More ❯
function, an End User Specialist is expected to work collaboratively with other teams. These include, but are not limited to, Digital Systems, Infrastructure, Information Security and Compliance, Clinical Applications, Software Development, Solutions Architecture and Service Management. Main duties of the job To assist the End User Services Manager in maintaining operating system images, softwarepackaging and deployment … legislation, enhance our environmental performance, and achieve our net-zero commitment Job description Job responsibilities Role Purpose: To assist the End User Services Manager in maintaining operating system images, softwarepackaging and deployment management in accordance with Trust, industry, and national standards with reference to ITIL service management processes. This role is critical in ensuring the efficiency and … MS InTune and MS Configuration Manager (SCCM). Desirable Substantial Extensive experience 3rd line engineer role working with experience of deployment tools and techniques Experience of running estate wide software or operating system upgrade programmes Knowledge Essential Maintain awareness of technology trends and best practice with in the technology sector with attention to how that may be applied to More ❯
system alerts and troubleshoot, act or escalate as appropriate Ensure the robustness and reliability of all DT equipment and systems across all sites Ensure that all DT equipment and software is appropriately asset tagged and asset managed in accordance with policy To ensure that any obsolete/redundant DT equipment is disposed of securely in line with policy and … requirements as and when required Ensure all requests for access to systems are appropriately authorised Ensure all relevant systems are properly licensed Ensure that the organisation's hardware and software inventory is accurate and up to date Ensure alignment with priorities established by the Service Delivery Manager Manage suppliers where necessary maintaining effective relationships and service level agreements Liaise … system alerts and troubleshoot, act or escalate as appropriate Ensure the robustness and reliability of all DT equipment and systems across all sites Ensure that all DT equipment and software is appropriately asset tagged and asset managed in accordance with policy To ensure that any obsolete/redundant DT equipment is disposed of securely in line with policy and More ❯
system alerts and troubleshoot, act or escalate as appropriate Ensure the robustness and reliability of all DT equipment and systems across all sites Ensure that all DT equipment and software is appropriately asset tagged and asset managed in accordance with policy To ensure that any obsolete/redundant DT equipment is disposed of securely in line with policy and … requirements as and when required Ensure all requests for access to systems are appropriately authorised Ensure all relevant systems are properly licensed Ensure that the organisation's hardware and software inventory is accurate and up to date Ensure alignment with priorities established by the Service Delivery Manager Supplier Management Manage suppliers where necessary maintaining effective relationships and service level … applications/services for at least one year Knowledge of PC deployment and management tools in an enterprise environment (e.g. domain user account management, Active Directory, GPOs, networked printing, softwarepackaging, # build, auto pilot) Knowledge Microsoft certification or other IT qualifications or apprenticeship Experience of using End Point Manager; Mobile Device Management & Apple device management Experience of More ❯
and NIST Controls Design and implement zero-touch automation process for laptop deployments using Apple Business Manager, Microsoft Autopilot, Kandji (Mac MDM) and Microsoft Intune Implement upgrades, patching, softwarepackaging via our MDM platforms Microsoft Intune and Kandji Provide innovative solutions to maintain a high standard for our technology stack. Provide 3rd line support for issues escalated from More ❯
support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary. Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets … of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Ideal: Softwarepackaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing integrated marketing amongst other things. With over 800 employees in the business More ❯
support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary. Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets … of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Ideal: Softwarepackaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing integrated marketing amongst other things.With over 800 employees in the business you More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
Kendall Kingscott Ltd
3rd line support teams for issue escalation and resolution. Contribute to IT onboarding processes, including staff inductions and basic training. Individual duties Provide responsive 1st line support for hardware, software, and network-related issues. Reset user passwords, unlock accounts, and manage user access permissions. Log, track, and update support tickets accurately and communicate ticket progress to users. Install, configure … and decommission desktops, laptops, peripherals, and mobile devices. Maintain the IT asset register, including hardware inventory and software licensing. Assist in the creation and maintenance of internal IT documentation and knowledge base content. Support the secure recycling and disposal of outdated IT equipment. Carry out additional admin tasks to support the wider IT support function. Skills And Requirements Previous … best practices. (Desirable) Apple Mac, iOS, and mobile device support. (Desirable) Microsoft 365 and cloud-based admin portals. (Desirable) Mobile Device Management tools such as Jamf or Intune. (Desirable) Softwarepackaging and deployment for Windows or Mac. (Desirable) Networking basics (DNS, DHCP, VPN). (Desirable) Cyber Security principles and frameworks, including Cyber Essentials. About Us Kendall Kingscott (KK More ❯
senior technical support and team leadership roles. Proven ability to manage complex vendor relationships and conflicting priorities. Experience with Microsoft technologies, end-user and infrastructure hardware, network storage, and software packaging. Strong track record in implementing processes, service standards, and managing technical evaluations. Desirable: ITIL V4 Foundation Certification. Knowledge of radio systems and secure communications networks. Key Skills Strong More ❯
senior technical support and team leadership roles. Proven ability to manage complex vendor relationships and conflicting priorities. Experience with Microsoft technologies, end-user and infrastructure hardware, network storage, and software packaging. Strong track record in implementing processes, service standards, and managing technical evaluations. Desirable: ITIL V4 Foundation Certification. Knowledge of radio systems and secure communications networks. Key Skills Strong More ❯
fast-paced, customer-focused environment, we’d love to hear from you. Duties to include: Jamf Pro MDM solution management and implementation in a Higher Education Media environment. Application packaging Exceptional communication skills Deployment Automation ISO 9001 & 27001 procedure documentation *Please note: the successful applicant may be subject to an enhanced DBS check. Responsibilities: Jamf solutions architecture, design, implementation … documentation and training. Maintenance of OS and software patching for Jamf/Apple MSP customer estates. Softwarepackaging for a range of applications from basic to complex Implementation of security best practices across all environments Documentation of processes and projects to a range of audiences of differing technical abilities Key Qualifications: Hold aJamf 200 and/or More ❯
3rd line support teams for issue escalation and resolution. Contribute to IT onboarding processes, including staff inductions and basic training. Individual duties Provide responsive 1st line support for hardware, software, and network-related issues. Reset user passwords, unlock accounts, and manage user access permissions. Log, track, and update support tickets accurately and communicate ticket progress to users. Install, configure … and decommission desktops, laptops, peripherals, and mobile devices. Maintain the IT asset register, including hardware inventory and software licensing. Assist in the creation and maintenance of internal IT documentation and knowledge base content. Support the secure recycling and disposal of outdated IT equipment. Carry out additional admin tasks to support the wider IT support function. Skills And Requirements Previous … best practices. (Desirable) Apple Mac, iOS, and mobile device support. (Desirable) Microsoft 365 and cloud-based admin portals. (Desirable) Mobile Device Management tools such as Jamf or Intune. (Desirable) Softwarepackaging and deployment for Windows or Mac. (Desirable) Networking basics (DNS, DHCP, VPN). (Desirable) Cyber Security principles and frameworks, including Cyber Essentials. #J-18808-Ljbffr More ❯