SoftwareSupportAnalyst needed by this leading fintech business based in their Brentwood head office. The SoftwareSupportAnalyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and … resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute … upgrades. Document all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to more »
SoftwareSupportAnalyst needed by this leading fintech business based in their Brentwood head office. The SoftwareSupportAnalyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and … resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute … upgrades. Document all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to more »
Application/SoftwareSupport Engineer/Analyst x 2 - Peterborough (1 day/month) - Software Development Organisation - New! Salary: Up to £34,000 p.a. DOE Location: 1 day/Month in the Peterborough Office A leading organisation in the Cambridgeshire area requires a number of Application …/SoftwareSupport Engineers/Analysts to join its fantastic growing team. Ideal candidates will have the following: 1+ years experience in a similar role Knowledge/experience of SQL and/or Linux/Unix/Oracle DBs Assisting in the development of high performing teams Demonstratable … discount this opportunity on that basis. Please send CV for an informal chat and full job description. Excellent opportunity to develop a career in Software/Application Support. more »
