SoftwareSupportAnalyst needed by this leading fintech business based in their Brentwood head office. The SoftwareSupportAnalyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and … resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute … upgrades. Document all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to more »
SoftwareSupportAnalyst needed by this leading fintech business based in their Brentwood head office. The SoftwareSupportAnalyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. The role involves troubleshooting, diagnosing, and … resolving issues and delivering world class customer service to their clients Key Responsibilities Provide first and second-line support for application issues, including identification, logging, analysis, and resolution. Collaborate with IT and business stakeholders to understand system requirements and business processes. Monitor application performance, prepare maintenance plans, and execute … upgrades. Document all technical issues and resolutions in the support knowledge base. Assist in the training of users on the effective use of systems. They right person will have: Proven experience in application support or a similar role. Excellent problem-solving skills and attention to detail. Ability to more »
Our client is looking for a SoftwareSupportAnalyst to join their team on a fixed-term contract. It is an exciting opportunity for an innovative, flexible candidate with a strong interest in IT software applications. You will provide support to customers, both with technical … and functional help. This is a 10-month, fixed term contract. Our client is looking for a SoftwareSupportAnalyst to join their team on a fixed-term contract. It is an exciting opportunity for an innovative, flexible candidate with a strong interest in IT software applications. You will provide support to customers, both with technical and functional help. This is a 10-month, fixed term contract. Key Responsibilities: Investigate and resolve reported issues Log, prioritise and keep issues up to date on the issues tracking system, ensuring that you work to ITIL standards. more »
Application/SoftwareSupport Engineer/Analyst x 2 - Peterborough (1 day/month) - Software Development Organisation - New! Salary: Up to £34,000 p.a. DOE Location: 1 day/Month in the Peterborough Office A leading organisation in the Cambridgeshire area requires a number of Application …/SoftwareSupport Engineers/Analysts to join its fantastic growing team. Ideal candidates will have the following: 1+ years experience in a similar role Knowledge/experience of SQL and/or Linux/Unix/Oracle DBs Assisting in the development of high performing teams Demonstratable … discount this opportunity on that basis. Please send CV for an informal chat and full job description. Excellent opportunity to develop a career in Software/Application Support. more »
Application/SoftwareSupport Engineer/Analyst x 2 - Swindon - FinTech - Training & Progression - New! Salary: £36,000 + Bonus, Benefits, Training & Progression A leading organization in the Wiltshire area requires a number of Application/SoftwareSupport Engineers/Analysts to join its fantastic growing more »
IT/Application SupportAnalyst x 3 - All Levels - Swindon - New £25,000 - £36,000+ Bonus + Benefits A leading organisation in the Swindon area requires a number of IT/Application Support Analysts to join its growing support function. Suitable candidates will have the following more »
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
ARBOR EDUCATION PARTNERS LIMITED
together to provide the best possible service to our schools! A day in the life of a CSA at Arbor.. Providing excellent first line support to resolve customer queries via incoming calls, webchat and emails. Identifying any risk and relaying the information to relevant teams, working well internally. Ensuring … about us and the role as well as us learning more about your search and experience. Our 1st stage interview takes place with 2 Support Team Leads online - we use Google Meet for the majority of our video interviews. This will be 1 hour 30 minuteslong , covering competency and … we'll send you a document to help prepare. Our 2nd and final stage interview will be a video callwith Emily Dowse(Head of Support) which would be a culture fit style interviewand will focus around our values and mission as all Arbor employees are very much aligned to more »
