22 of 22 Software Support Engineer Jobs

Senior Software Support Engineer, Music Support Engineering Amazon Music Imagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune … logs and metrics. • Maintain the health of systems, including Linux/UNIX servers and distributed applications, ensuring consistent uptime and availability. • Develop scripts and automation tools to streamline routine support tasks, improving efficiency and reducing manual intervention. • Participate in on-call rotations, responding to and resolving critical system issues to minimize downtime and impact on services. • Work closely with … software developers to troubleshoot escalated issues, optimize code, and implement fixes that improve system stability. • Address customer support tickets promptly, providing clear communication and effective solutions to technical problems. • Identify areas for improvement, driving initiatives to enhance the reliability, scalability, and performance of systems and processes. • Set up and manage monitoring tools to proactively detect issues and ensure More ❯

Entry Level Software Support Engineer - Chiswick – £23,000 (35 hour week) - 1 day a week from home An exciting opportunity has arisen for a Software Development Support Engineer to join a fast-paced technology team within a leading property company based out of their Chiswick office. This role is ideal for a recent graduate … or someone who has recently completed a relevant technical training program and is looking to launch a career in software development. About the Role The successful candidate will join the Development Support Team, working closely with developers, technical architects, and product owners to provide technical support and assist in maintaining a wide range of bespoke internal systems. … CRM platforms and various business-critical applications, primarily built using C#/.NET MVC and backed by a large SQL Server database. The position offers significant exposure to modern software development practices, with regular two-week release cycles introducing new features, bug fixes, and enhancements. This is a dynamic support role with an emphasis on technical troubleshooting, investigation More ❯

Software Support Engineer - Chiswick - £23,000 (35 hour week) - 1 day a week from home An exciting opportunity has arisen for a Digital & Product Support Engineer to join a fast-paced technology team within a leading property company based out of their Chiswick office. This role is ideal for a recent graduate or someone who … has recently completed a relevant technical training program and is looking to launch a career in software development. About the Role The successful candidate will join the Development Support Team, working closely with developers, technical architects, and product owners to provide technical support and assist in maintaining a wide range of bespoke internal systems. These systems include … CRM platforms and various business-critical applications, primarily built using C#/.NET MVC and backed by a large SQL Server database. The position offers significant exposure to modern software development practices, with regular two-week release cycles introducing new features, bug fixes, and enhancements. This is a dynamic support role with an emphasis on technical troubleshooting, investigation More ❯

Who are we & what we do PoleStar is a leading Enterprise Asset Management Software and Inspection company helping our clients manage their assets using software built by our amazing development team. We are proud of our company values and can honestly say we have an amazing team and want you to join us. If you want to be … is key to success. We foster a dynamic and enjoyable work environment where teamwork, enthusiasm, and a sense of adventure are encouraged. The Role: We are looking for a software support engineer to assist our customers with concerns and challenges and also recommend solutions to address their needs. You will be answering emails and telephone enquiries from … our clients who use our bespoke software systems. You will proactively support the business on a day-to-day basis, contributing to the future success and strategy. You will assess customer needs, identify challenges or issues, and configure solutions that are customized for their individual needs. You will work closely with our Configuration Specialist, Customer Success team, and More ❯

Software Support Engineer 📍 Doncaster | £30,000 – £45,000 + Benefits 💼 Exclusive Opportunity with a Leading HR Software Specialist Are you a tech-savvy problem-solver with a passion for helping people? We’re working exclusively with a long-standing client who has been at the forefront of HR software innovation for over 20 years. With … continued growth, they’re now looking to bring an Software Support Engineer on board to provide internal and client-facing support. You’ll be the go-to person for resolving IT issues across the Microsoft stack and assisting users in a fast-paced but friendly environment. If you’ve previously worked with payroll or HR software … Exchange, Teams, SharePoint) Windows 10/11 Active Directory Azure AD Intune Networking fundamentals (DNS, DHCP, TCP/IP) Troubleshooting hardware, printers, and mobile devices Supporting their inhouse HR software ✅ What they’re looking for: Proven IT support experience (2nd/3rd line) Great communication skills – you’ll be working closely with end-users and clients Any experience More ❯

2nd Line Support Engineer | Global Tech Company | Highly competitive salary + Sign on bonus & shares | Swansea | Hybrid (3 days per week in the office) Yolk Recruitment are proud to be working with one of Wales’s most successful tech companies. Based in South Wales they’ve been growing rapidly over numerous years and are now looking to add … to their support team to deal with increased client demand. In this role you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to customers. This role is a good fit for computer science graduates or software developers looking to move into an organisation that prioritises career … progression and personal development. Basic qualifications: - Experience in technical support, or experience in software development - Exceptional problem-solving skills, able to quickly understand issues and leverage available tools to hypothesise, diagnose, and resolve problems. Preferred qualifications: - Bachelor's degree in computer science or equivalent - Experience with programming/scripting (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby and More ❯

we need world class people to help us implement and operate them. We provide organizations with building block web services that allow them to innovate faster and operate their software more cost-effectively. These services-in-the-cloud include on-demand compute capacity, storage, content delivery, querying of structured data, message queuing, and more. The AWS team is building … reliable, highly available, and should function at massive scale; our employees are super smart, driven to serve customers, and fun to work with. We are looking for a Senior Software Development Engineer to join our fast-moving and passionate team. This is an opportunity to build and operate systems on a massive scale, and to gain top-notch … existing services and architectures, and is excited to create new automated solutions. This position is perfect for you if you: - Would like to gain a deeper understanding of AWS Support Applications services, capabilities, and functionality. - Are interested in creating tools and automation that enable engineers to be as "hands-off" as possible. - Have a "Think Big" mentality that empowers More ❯

IT Support Engineer {Management Software} Poole - Hybrid £25,000 - £30,000 + Bonus + Internal Training + Progression + Hybrid Are you an IT Support Engineer looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS? You will … in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a Junior IT Support Engineer to work in an experienced team in a … company that have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful IT Support will have a varied role from providing technical support to customer to presales support. This role would suit a Junior IT Support Engineer looking for a varied, client facing role where you can work on More ❯

Graduate IT Support Engineer {Management Software} Poole - Hybrid £25,000 + Bonus + Internal Training + Progression + Hybrid Are you a recent Graduate with an IT related degree looking for the opportunity to progress your career in an extremely ambitious, forward thinking company that provide specialist Software to prestigious organisations such as the NHS, who … in a rapidly growing industry, for a market leading company that will push you to unlock you full potential and develop you in all aspects if IT, from technical support to software development and project implementation? On offer is a great opportunity for a recent IT Graduate looking to work in an experienced team in a company that … have over 25 years' experience in delivering document management and workflow solutions. In the role, the successful Graduate IT Support Engineer will have a varied role from providing technical support to presales support. This role would suit a recent Graduate looking for a varied, client facing role where you can work on a range of projects with More ❯

Junior Software Engineer SuccessFactors Support Specialist Remote (Home-based) Part-time Flexible hours Are you looking to build your career in HR systems or SAP SuccessFactors? We re looking for a Junior Software Engineer/Support Specialist to support the day-to-day operation and improvement of our SuccessFactors HR platform. This is … collaborative team. What You'll Be Doing You ll work alongside experienced colleagues to: Assist with the configuration and maintenance of SAP SuccessFactors modules Help troubleshoot technical issues and support users across HR and IT teams Test system updates and contribute to regular improvements Support training sessions and create helpful guides for users Maintain data accuracy, role permissions … and basic reporting functions Collaborate with IT on system access and basic integration support What You ll Need A basic understanding of HR systems or cloud platforms (e.g., SAP, Workday, Oracle, etc.) Interest in HR tech or software engineering Willingness to learn configuration and support tools Familiarity with Excel or data tools is a plus Some experience More ❯

Junior Software Engineer – SuccessFactors Support Specialist Remote (Home-based) Part-time Flexible hours Are you looking to build your career in HR systems or SAP SuccessFactors? We’re looking for a Junior Software Engineer/Support Specialist to support the day-to-day operation and improvement of our SuccessFactors HR platform. This is … collaborative team. What You'll Be Doing You’ll work alongside experienced colleagues to: Assist with the configuration and maintenance of SAP SuccessFactors modules Help troubleshoot technical issues and support users across HR and IT teams Test system updates and contribute to regular improvements Support training sessions and create helpful guides for users Maintain data accuracy, role permissions … and basic reporting functions Collaborate with IT on system access and basic integration support What You’ll Need A basic understanding of HR systems or cloud platforms (e.g., SAP, Workday, Oracle, etc.) Interest in HR tech or software engineering Willingness to learn configuration and support tools Familiarity with Excel or data tools is a plus Some experience More ❯

Are you a Software Support Engineer based in Eastbourne, East Sussex, looking for a new job working on cutting edge technology with a global engineering business? The Software Support Engineer job, based in Eastbourne will be responsible for troubleshooting across virtual server environments across a variety of global clients. This will include providing customer … support for machine-to-machine communications. The software support engineer will be working with SQL Server, Linux, and bespoke software running in complex customer environments. Skills and Competencies required of the Ideal Software Support Engineer job will include: Currently working at a software solution provider with experience supporting custom software deployed across customer sites. Familiar with software architecture and how systems interact. Must be capable of diagnosing whether issues stem from the customer's environment, networking, infrastructure, or the software itself. Familiarity with C#/.NET is a plus, but not essential, could be C++, etc. The focus is on troubleshooting, integration, and architecture. My client offer More ❯

Are you a Software Support Engineer based in Eastbourne, East Sussex, looking for a new job working on cutting edge technology with a global engineering business? The Software Support Engineer job, based in Eastbourne will be responsible for troubleshooting across virtual server environments across a variety of global clients. This will include providing customer … support for machine-to-machine communications. The software support engineer will be working with SQL Server, Linux, and bespoke software running in complex customer environments. Skills and Competencies required of the Ideal Software Support Engineer job will include: Currently working at a software solution provider with experience supporting custom software deployed across customer sites. Familiar with software architecture and how systems interact. Must be capable of diagnosing whether issues stem from the customer's environment, networking, infrastructure, or the software itself. Familiarity with C#/.NET is a plus, but not essential, could be C++, etc. The focus is on troubleshooting, integration, and architecture. My client offer More ❯

Job Title: 1st Line Software Support Engineer Location: Newcastle Upon Tyne Salary: £25,000 per annum Job Type: Full-Time | Permanent Are you passionate about technology and problem-solving? Do you enjoy helping people and want to kick-start or develop your career in software support? We're looking for a proactive and customer-focused … 1st Line Software Support Engineer to join our growing support team in Newcastle. About the Role: As a 1st Line Software Support Engineer, you will be the first point of contact for our customers, helping them resolve technical issues and get the best from our software solutions. This is an excellent opportunity … for someone with a strong technical aptitude, a can-do attitude, and a desire to grow in a fast-paced software environment. Key Responsibilities: Respond to incoming support queries via phone, email, and ticketing system Troubleshoot software issues and provide first-line resolution or escalate where appropriate Log and track issues to ensure timely resolution and customer More ❯

Embedded Software Engineer & Radar Systems Support Department: Engineering Location: Colorado Springs, CO - Onsite Role Type: Contract to Hire Clearance: Active Secret security clearance required. TS/SCI clearance preferred. About Our Client Our client is a trusted federal partner providing support to the U.S. Space Force and other defense agencies. They work on high-impact missions … space domain. The company operates within Colorados growing defense and aerospace ecosystem, focusing on radar systems sustainment and modernization efforts for strategic radar assets. Job Description As an Embedded Software Engineer supporting radar systems, you will contribute to the development, integration, and maintenance of embedded software systems that support Upgraded Early Warning Radar (UEWR) sites and … other strategic radar assets. Youll work in a mission-critical environment focused on early detection, missile warning, and space domain awareness. Your responsibilities will include designing and implementing embedded software for ground-based radar systems, particularly within phased-array radar platforms. Youll develop and maintain low-level code in C and C++ for real-time operating environments while supporting More ❯

Support Engineer, Appstore Software Excellence Amazon's Appstore Platform services are highly available, mission-critical services that handle a large volume of transactions and directly impact the customer experience. The Appstore Software Excellence team's vision is to promptly address end customer issues and reduce the cost of doing business. Our long-term plan is to … costs and investing in new Appstore initiatives. As part of this vision, the team will work on migrating existing services to a new infrastructure to better manage capacity, upgrade software, and implement best practices. This role involves collaborating with senior engineers to design, develop, and transition to this new setup. Key Responsibilities Design, develop, and migrate services to new … infrastructure. Collaborate with engineering teams to implement best practices. Troubleshoot and debug technical systems. Contribute to the maintenance and enhancement of the Appstore platform. Basic Qualifications 2+ years of software development or technical support experience. Bachelor's degree in engineering or equivalent. Experience troubleshooting and debugging technical systems. Experience in Unix. Scripting experience in modern programming languages. Preferred More ❯

SaaS Software Support Engineer UI/JavaScript Interested in working with a global tech company who continually is voted as the best place to work. This market leader – whose innovative SaaS product is used by Fortune 500 companies around the world and major multinational companies is strengthening their Engineering support team. The Role This Support Engineering role will require you to liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of the SaaS – this will require you to have exposure to UI development and be a keen JavaScripter. You will troubleshoot technical issues, and find a workaround You will work as part of a highly technical, collaborative … work with a global brand name whose tech is changing how companies operate. Your Profile To be successful in this role you need to have A solid background in support – ability to troubleshoot, find workarounds, and support high-end, high-value clients Good exposure to UI development with scripting skills – JavaScript Tech tools & skills such as CSS, Angular More ❯

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors. Team mission: Our engineering team builds software that … investigations of some of the most complex performance and functional issues they may face. You'll be a member of our Engineering Team working directly with our Level 3 support engineers to learn about our most complex technical issues. This will give you a unique opportunity to become an expert over time across our entire technical base for this … product. You'll be passionate about our customer's ability to use our software to solve their financial crime challenges. Key tasks: You will be mentored by a senior Staff Engineer so that you can gain a deep understanding of our software across all microservices. Eventually, this will enable to you to become our first port of More ❯

the best place to work. This market leader - whose innovative SaaS product is used by Fortune 500 companies around the world and major multinational companies, is strengthening their Engineering support team. The Role This Support Engineering role will require you to liaise with technical counterparts in major client companies across EMEA & APAC and support the integration of … work with a global brand name whose tech is changing how companies operate. Your Profile To be successful in this role you need to have A solid background in support - ability to troubleshoot, find workarounds, and support high-end, high-value clients Good exposure to UI development with scripting skills - JavaScript Tech tools & skills such as CSS, Angular More ❯

Are you a Software Support or Application Support professional with an understanding of the code behind web applications? Even better, do you have experience of coding and development? Fancy travelling around the world as part of your role to the likes of Europe, Tokyo, Australia, USA etc? We are looking for a technical individual who can support … and tweak the code in our bespoke Web applications based on the real time needs of our clients. You will be visiting events across the world that use our software products, and will be responsible for ensuring the applications are working to support these live events. This is a fantastic opportunity to join one of the leading technology … companies that supply into the conference and events industry. This role will suit a Web Developer, Application Support, Software Support or Technical Support individual with the ability to code or tweak the code that form our bespoke apps. You will be configuring and supporting applications both remotely and on site at events. Role: Application Support More ❯

Are you a Software Support or Application Support professional with an understanding of the code behind web applications? Even better, do you have experience of coding and development? Fancy travelling around the world as part of your role to the likes of Europe, Tokyo, Australia, USA etc? We are looking for a technical individual who can support … and tweak the code in our bespoke Web applications based on the real time needs of our clients. You will be visiting events across the world that use our software products, and will be responsible for ensuring the applications are working to support these live events. This is a fantastic opportunity to join one of the leading technology … companies that supply into the conference and events industry. This role will suit a Web Developer, Application Support, Software Support or Technical Support individual with the ability to code or tweak the code that form our bespoke apps. You will be configuring and supporting applications both remotely and on site at events. Role: Application Support More ❯

Role: Software Support Engineer Location: Beeston Working Arrangement: Office-based for 6 months, hybrid (3 days per week) after Salary: Up to £40k + Bonus + high-earning on-call support rota (optional) If youve been supporting software systems, troubleshooting issues, and working closely with users and internal teams, this could be your next step … forward. Were looking for a technically minded Software Support Engineer to join a collaborative, tight-knit team. Youll move beyond basic support, working directly with developers to investigate bugs, write scripts, and contribute to real fixes. Its an ideal environment to sharpen your coding skills and start progressing toward a development career. You should be comfortable More ❯