An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in London as a Technical SoftwareSupport Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some … and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Technical SoftwareSupportEngineer This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline … along with at least ABB at A Level (or international equivalent) Ideally you will have commercial experience in a technical or customer support-type position, but top recent graduates who are keen on a career in support are encouraged to apply Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and have More ❯
An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in London as a Technical SoftwareSupport Engineer. Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work alongside some … and working closely with technical teams to ensure swift resolution. Location: Central London– 3 days in office/2 days remote Salary: Negotiable+ healthcare, pension etc. Requirements for Technical SoftwareSupportEngineer This company value top academics so are looking for a minimum of a 2.1 bachelors from an internationally renowned University in a STEM related discipline … along with at least ABB at A Level (or international equivalent) Ideally you will have commercial experience in a technical or customer support-type position, but top recent graduates who are keen on a career in support are encouraged to apply Basic scripting knowledge in Python or Bash beneficial You really care about the customer experience and have More ❯
SoftwareSupportEngineer Cowes, Isle of Wight (Office-based) Approx £46k + bonus + healthcare + pension + 25 days holiday Permanent | 37 hours per week Are you a tech-savvy problem solver with a background in software and systems engineering? If you're motivated by delivering exceptional customer service and want to play a key … role in supporting advanced software solutions used worldwide, this is the opportunity you've been waiting for. In this crucial role, you'll provide high-quality support to end-users and engineers as they deploy, operate, and get the most from mission-critical software. You'll proactively troubleshoot, deliver training, and ensure software systems are healthy, efficient … and secure. Key Responsibilities Provide expert support, troubleshooting and guidance for end-users and engineers (remotely, by phone, or onsite) Reproduce, diagnose, and resolve software/system issues quickly and accurately Plan and implement system health and preventative maintenance measures Create and deliver engaging training courses for users and engineers Develop and update best practice guides, FAQs, and More ❯
Senior SoftwareSupportEngineer Hybrid – London £85,000 - £100,000 An innovative eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced SupportEngineer (Software & Infrastructure). This will be a hugely impactful role, working with Ruby on rails & JavaScript SaaS applications … AWS cloud environments and Linux-based systems. The new Senior SoftwareSupportEngineer will be part of a senior team and focus on identifying software issues across a broad range of software products, focusing on fixing bugs and the route cause analysis of these issues. If you have a full stack software engineering background … JavaScript and either current or previous Ruby on Rails) and really see the importance of ensuring a positive user experience through maintaining and improving software applications, this could be the Senior SoftwareSupportEngineer opportunity for you! What You’ll Do Own product stability end-to-end: investigate, reproduce, and resolve issues across the stack. Define More ❯
Senior SoftwareSupportEngineer Hybrid – London £85,000 - £100,000 An innovative eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced SupportEngineer (Software & Infrastructure). This will be a hugely impactful role, working with Ruby on rails & JavaScript SaaS applications … AWS cloud environments and Linux-based systems. The new Senior SoftwareSupportEngineer will be part of a senior team and focus on identifying software issues across a broad range of software products, focusing on fixing bugs and the route cause analysis of these issues. If you have a full stack software engineering background … JavaScript and either current or previous Ruby on Rails) and really see the importance of ensuring a positive user experience through maintaining and improving software applications, this could be the Senior SoftwareSupportEngineer opportunity for you! What You’ll Do Own product stability end-to-end: investigate, reproduce, and resolve issues across the stack. Define More ❯
Warrington, Cheshire, England, United Kingdom Hybrid / WFH Options
Circle Recruitment
SoftwareSupportEngineer - Java - Remote SoftwareSupportEngineer with experience in Java, around application support or software development & SQL, is required by a leading company based in the North West. This role will offer mostly remote, so it requires 1 day a week in the Warrington office. You can also progress into … a fully-fledged SoftwareEngineer role. Experience required: Excellent experience with Java in a development or application support environment Solid understanding of programming concepts and structured software development. ITIL standards, especially incident, problem, and change management. Documenting and communicating effectively. SQL wizard with database development. Handle tight deadlines and meet tight SLAs with ease. Duties include … Dive into the technical analysis of the production software, looking for any issues and finding quick fixes that don't break things too badly. Work closely with their customers to help them solve problems and make sure the software is bug-free. Make sure that any fixes we find are thoroughly tested and approved before they're released More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Fyre Global Limited
Senior SoftwareSupportEngineer CUAS/Radars/Sensor Systems Cambridge Are you a hands-on softwaresupportengineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe youve reached a point within Software Development where you fancy a bit of a change, but staying technical … a great opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applications Its not your typical softwaresupportengineer role youll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. Youll get to build long-term product … knowledge, technical depth, and genuine expertise in a niche but fascinating domain What youll be doing: Acting as a technical expert, supporting customers with complex software and system issues Writing and debugging code in C++ (and sometimes C#) to solve real engineering problems (dont worry specific C++ and C# experience isnt needed, as youll learn the products in the More ❯
Media SoftwareSupportEngineer (Cinema 4D) London to £55k Do you have experience of supporting Cinema 4D Animation and Modelling software? You could be progressing your career as a Media SoftwareSupportEngineer/Technician at a really cool media technology company that product large scale graphics and video content used by huge … global stars at live concerts and venues across the globe e.g. Adele, U2 and the 360 Sphere in Las Vegas. As a Media SoftwareSupportEngineer you will collaborate with the Technical Manager to ensure that all projects operate efficiently from a technology standpoint. Responsibilities will include: Maintaining DCC (Digital Content Creation) software and licensing on … to Friday. Please note you may occasionally need to travel to set up hardware at international sites/shows. About you: You have experience in a similar Media Technical Support role You have experience within a media, creative environment at a scaling or SME company You have experience with Cinema 4D ideally, will also consider Redshift, Thinkbox, Deadline and More ❯
Customer SoftwareSupportEngineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer SoftwareSupportEngineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information … technology applications. Location: Lewes, East Sussex Salary: £38k Hours: Monday to Friday, full-time (office-based) The Role You ll work within a small, specialist team providing software and database support to customers using in-house developed platforms. Responsibilities include assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and … ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and media content. Manage technical queries and tickets using an internal system. Collaborate with engineering, sales, and technical More ❯
Customer SoftwareSupportEngineer An established engineering and technology manufacturer based near Lewes, East Sussex , is seeking a Customer SoftwareSupportEngineer to join their expanding technical support team. This is a permanent, office-based role supporting clients across the UK and internationally with bespoke software systems used in transport and information … technology applications. Location: Lewes, East Sussex Salary: £38k Hours: Monday to Friday, full-time (office-based) The Role You’ll work within a small, specialist team providing software and database support to customers using in-house developed platforms. Responsibilities include assisting with technical enquiries, creating and maintaining databases, troubleshooting issues, and offering guidance via phone, email, Teams, and … ticketing systems. This is an excellent opportunity for a technically minded engineer who enjoys problem-solving, software configuration, and customer interaction. Key Responsibilities Provide first-line technical support on proprietary software applications. Create, test and maintain customer databases and media content. Manage technical queries and tickets using an internal system. Collaborate with engineering, sales, and technical More ❯
Senior SoftwareSupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced SoftwareSupport Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS … cloud environments and Linux-based systems. You will be working with an exciting SaaS platform as part of a talented team of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior SoftwareSupportEngineer to make our client … You’ll lead improvements across our entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own More ❯
Senior SoftwareSupportEngineer Hybrid – London £70,000 - £90,000 A fast growing eCommerce SaaS company in London who have a global customer base and extremely innovative product suite are in need of an experienced SoftwareSupport Engineer. This will be a hugely impactful role, working with Ruby on rails & JavaScript software applications, AWS … cloud environments and Linux-based systems. You will be working with an exciting SaaS platform as part of a talented team of Software Engineers & Architects. NearTech have helped this company with several key hires this year as they continue to grow. The Opportunity We’re looking for a Senior SoftwareSupportEngineer to make our client … You’ll lead improvements across our entire system — backend, frontend, and infrastructure — to fix friction points, enhance usability, and make our platform bulletproof. If you’re a full-stack engineer (Ruby on Rails, JavaScript, AWS) who enjoys solving complex issues, improving processes, and making large systems feel effortless to users, you’ll thrive here. What You’ll Do Own More ❯
for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a Senior Missile Support Equipment Software Lead Engineer to join the precision engagement support equipment software team located in Saint Charles, MO . This position will focus on supporting … the Boeing Global Services (BGS) business organization. The precision engagement support equipment software team Senior Software Lead Engineer will lead software efforts for the Automated Test Equipment (ATE) used primarily to test our missile products in the factory and in the field. The selected engineer will work with a multi-disciplined engineering team to … identify software requirements, design, implement, test, and deploy software on the ATE. An electrical background is essential for understanding how to control the ATE equipment (lab equipment for analog and digital source and measurement, communications, power, and hardware simulation) and translate the requirements of testing, typically electrical and communications systems of the missile with the ATE, into softwareMore ❯
SoftwareSupportEngineer Remote – South Wales/South West UK only Salary – Up to £37k + benefits We are looking for an SoftwareSupportEngineer to join our growing digital client. This role will suit someone who enjoys solving problems, supporting users and keeping systems running smoothly. If you take satisfaction in finding the … cause of an issue and improving how things work, this could be the perfect opportunity for you. The role: You will support and maintain a range of internal and customer-facing applications. This includes diagnosing issues, monitoring performance, testing new features and ensuring platforms run reliably. You will work closely with developers to deploy fixes and updates, document solutions More ❯
Senior SoftwareSupportEngineer CUAS/Radars/Sensor Systems Cambridge Are you a hands-on softwaresupportengineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe youve reached a point within Software Development where you fancy a bit of a change, but staying technical More ❯
Technical SupportEngineer - CAD/CAM Software Hybrid (3 days on-site near Solihull) 40,000 - 45,000 + benefits Are you a hands-on Technical SupportEngineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of … technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and More ❯
Solihull, West Midlands, Meer End, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Technical SupportEngineer - CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 - £45,000 + benefits Are you a hands-on Technical SupportEngineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of … technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and More ❯
Senior SoftwareSupportEngineer – CUAS/Radars/Sensor Systems – Cambridge Are you a hands-on engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe you’ve reached a point within Software Development where you fancy a bit of a change, but staying technical? This is a … great opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applications It’s not your typical “support” role – you’ll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. You’ll get to build long-term product knowledge, technical … depth, and genuine expertise in a niche but fascinating domain What you’ll be doing: Acting as a technical expert, supporting customers with complex software and system issues Writing and debugging code in C++ (and sometimes C#) to solve real engineering problems (don’t worry – specific C++ and C# experience isn’t needed, as you’ll learn the products More ❯
Employment Type: Permanent
Salary: £60000 - £75000/annum Bonus, Healthcare, Life Insurance
The Role We’re looking for a curious and ambitious engineer to join Synetec as an AI SupportEngineer . This is not your typical support role. You’ll combine hands-on software engineering with cutting-edge AI tools to deliver real impact for our clients. In this role, you’ll: Solve complex client challenges … speed up responses, and enhance user experiences. If you enjoy problem-solving, thrive in a fast-moving environment, and want to build AI expertise while shaping the future of support engineering, we’d love to hear from you. Responsibilities Deliver fast, high-quality technical support to clients via email, phone, or chat, following Support Desk protocols and … and fix bugs, improving product reliability and user satisfaction. Contribute to feature development using C#, Angular, and SQL, enhancing product performance and functionality. Leverage AI-powered tools to streamline support, automate repetitive tasks, and boost team efficiency. Create clear, reusable documentation for processes, common solutions, and product updates, enabling faster resolution and knowledge sharing. Build and maintain internal tools More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Synetec
The Role We’re looking for a curious and ambitious engineer to join Synetec as an AI SupportEngineer . This is not your typical support role. You’ll combine hands-on software engineering with cutting-edge AI tools to deliver real impact for our clients. In this role, you’ll: Solve complex client challenges … speed up responses, and enhance user experiences. If you enjoy problem-solving, thrive in a fast-moving environment, and want to build AI expertise while shaping the future of support engineering, we’d love to hear from you. Responsibilities Deliver fast, high-quality technical support to clients via email, phone, or chat, following Support Desk protocols and … and fix bugs, improving product reliability and user satisfaction. Contribute to feature development using C#, Angular, and SQL, enhancing product performance and functionality. Leverage AI-powered tools to streamline support, automate repetitive tasks, and boost team efficiency. Create clear, reusable documentation for processes, common solutions, and product updates, enabling faster resolution and knowledge sharing. Build and maintain internal tools More ❯
Due to continued growth we have a great opportunity for a SoftwareSupport Technician to join our team. This role involves minimising service disruption by providing support and maintenance of cloud-based services, and Windows Desktop Application based services, supporting systems through the ownership and resolution of Tickets. Role Respond to logged and escalated tickets including the … problems using SQL and other diagnostic tools and methodologies. Conduct root cause analysis on identified problems and investigate potential permanent fixes. Provide input to knowledge base documentation based on support ticket trends and issues. Make recommendations for best practice changes. Carrying out remote software installations, system upgrades and training remotely. Training The opportunity may offer a permanent role More ❯
