SoftwareSupportEngineer Cowes, Isle of Wight (Office-based) Approx £46k + bonus + healthcare + pension + 25 days holiday Permanent | 37 hours per week Are you a tech-savvy problem solver with a background in software and systems engineering? If you're motivated by delivering exceptional customer service and want to play a key … role in supporting advanced software solutions used worldwide, this is the opportunity you've been waiting for. In this crucial role, you'll provide high-quality support to end-users and engineers as they deploy, operate, and get the most from mission-critical software. You'll proactively troubleshoot, deliver training, and ensure software systems are healthy, efficient … and secure. Key Responsibilities Provide expert support, troubleshooting and guidance for end-users and engineers (remotely, by phone, or onsite) Reproduce, diagnose, and resolve software/system issues quickly and accurately Plan and implement system health and preventative maintenance measures Create and deliver engaging training courses for users and engineers Develop and update best practice guides, FAQs, and More ❯
Warrington, Cheshire, England, United Kingdom Hybrid/Remote Options
Circle Recruitment
SoftwareSupportEngineer - Java - Remote SoftwareSupportEngineer with experience in Java, around application support or software development & SQL, is required by a leading company based in the North West. This role will offer mostly remote, so it requires 1 day a week in the Warrington office. You can also progress into … a fully-fledged SoftwareEngineer role. Experience required: Excellent experience with Java in a development or application support environment Solid understanding of programming concepts and structured software development. ITIL standards, especially incident, problem, and change management. Documenting and communicating effectively. SQL wizard with database development. Handle tight deadlines and meet tight SLAs with ease. Duties include … Dive into the technical analysis of the production software, looking for any issues and finding quick fixes that don't break things too badly. Work closely with their customers to help them solve problems and make sure the software is bug-free. Make sure that any fixes we find are thoroughly tested and approved before they're released More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Fyre Global Limited
Senior SoftwareSupportEngineer CUAS/Radars/Sensor Systems Cambridge Are you a hands-on softwaresupportengineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe youve reached a point within Software Development where you fancy a bit of a change, but staying technical … a great opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applications Its not your typical softwaresupportengineer role youll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. Youll get to build long-term product … knowledge, technical depth, and genuine expertise in a niche but fascinating domain What youll be doing: Acting as a technical expert, supporting customers with complex software and system issues Writing and debugging code in C++ (and sometimes C#) to solve real engineering problems (dont worry specific C++ and C# experience isnt needed, as youll learn the products in the More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid/Remote Options
Bright Purple Resourcing
SoftwareSupportEngineer - UK Remote Up To £37,000 Are you ready to use your technical expertise to help transform services that directly improve lives across the UK? Our client provides emergency accommodation and support services to the UK's most vulnerable people victims of domestic abuse, those fleeing war, chaos and corruption, and individuals seeking … asylum. Their mission is to deliver safe environments and innovative solutions that protect and empower those most in need. They are now seeking a SoftwareSupportEngineer to involved in the day to day strategic support of in-house systems, software and databases to support the overall strategic business outcomes. Whats on Offer Fully … to an organisation making a meaningful social impact. Working within a supportive and mission-driven environment. Opportunities for professional development and career progression. Key Responsibilities Understanding of in-house software to provide a high level of support to users Work alongside the development team to identify regular support items Work alongside the Quality Assurance team to identify More ❯
Reading, Berkshire, South East, United Kingdom Hybrid/Remote Options
Bright Purple Resourcing
SoftwareSupportEngineer - UK Remote Up To £37,000 Are you ready to use your technical expertise to help transform services that directly improve lives across the UK? Our client provides emergency accommodation and support services to the UK's most vulnerable people victims of domestic abuse, those fleeing war, chaos and corruption, and individuals seeking … asylum. Their mission is to deliver safe environments and innovative solutions that protect and empower those most in need. They are now seeking a SoftwareSupportEngineer to involved in the day to day strategic support of in-house systems, software and databases to support the overall strategic business outcomes. Whats on Offer Fully … to an organisation making a meaningful social impact. Working within a supportive and mission-driven environment. Opportunities for professional development and career progression. Key Responsibilities Understanding of in-house software to provide a high level of support to users Work alongside the development team to identify regular support items Work alongside the Quality Assurance team to identify More ❯
for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Boeing Company is currently seeking a Senior Missile Support Equipment Software Lead Engineer to join the precision engagement support equipment software team located in Saint Charles, MO . This position will focus on supporting … the Boeing Global Services (BGS) business organization. The precision engagement support equipment software team Senior Software Lead Engineer will lead software efforts for the Automated Test Equipment (ATE) used primarily to test our missile products in the factory and in the field. The selected engineer will work with a multi-disciplined engineering team to … identify software requirements, design, implement, test, and deploy software on the ATE. An electrical background is essential for understanding how to control the ATE equipment (lab equipment for analog and digital source and measurement, communications, power, and hardware simulation) and translate the requirements of testing, typically electrical and communications systems of the missile with the ATE, into softwareMore ❯
SoftwareSupportEngineer - UK Remote Up To £37,000 Are you ready to use your technical expertise to help transform services that directly improve lives across the UK? Our client provides emergency accommodation and support services to the UK's most vulnerable people victims of domestic abuse, those fleeing war, chaos and corruption, and individuals seeking More ❯
SoftwareSupportEngineer - UK Remote Up To £37,000 Are you ready to use your technical expertise to help transform services that directly improve lives across the UK? Our client provides emergency accommodation and support services to the UK's most vulnerable people victims of domestic abuse, those fleeing war, chaos and corruption, and individuals seeking More ❯
Technical SupportEngineer - CAD/CAM Software Hybrid (3 days on-site near Solihull) 40,000 - 45,000 + benefits Are you a hands-on Technical SupportEngineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of … technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and More ❯
Solihull, West Midlands, Meer End, West Midlands (County), United Kingdom Hybrid/Remote Options
Applause IT Recruitment Ltd
Technical SupportEngineer - CAD/CAM Software Hybrid (3 days on-site near Solihull) £40,000 - £45,000 + benefits Are you a hands-on Technical SupportEngineer who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are used by makers, manufacturers and engineers around the world to turn creative 2D and 3D designs into real products. Their software sits at the intersection of design, CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of … technical customer support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and More ❯
Senior SoftwareSupportEngineer – CUAS/Radars/Sensor Systems – Cambridge Are you a hands-on engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe you’ve reached a point within Software Development where you fancy a bit of a change, but staying technical? This is a … great opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applications It’s not your typical “support” role – you’ll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. You’ll get to build long-term product knowledge, technical … depth, and genuine expertise in a niche but fascinating domain What you’ll be doing: Acting as a technical expert, supporting customers with complex software and system issues Writing and debugging code in C++ (and sometimes C#) to solve real engineering problems (don’t worry – specific C++ and C# experience isn’t needed, as you’ll learn the products More ❯
Employment Type: Permanent
Salary: £60000 - £75000/annum Bonus, Healthcare, Life Insurance
Due to continued growth we have a great opportunity for a SoftwareSupport Technician to join our team. This role involves minimising service disruption by providing support and maintenance of cloud-based services, and Windows Desktop Application based services, supporting systems through the ownership and resolution of Tickets. Role Respond to logged and escalated tickets including the … problems using SQL and other diagnostic tools and methodologies. Conduct root cause analysis on identified problems and investigate potential permanent fixes. Provide input to knowledge base documentation based on support ticket trends and issues. Make recommendations for best practice changes. Carrying out remote software installations, system upgrades and training remotely. Training The opportunity may offer a permanent role More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
SR2
I’m looking for an Application SupportEngineer to join a lovely digital team who are passionate about delivering great products and experiences for their customers.The role is mostly remote, but you’ll catch up with the team in person around once a month or every two (usually in Cardiff).You’ll be supporting a range of internal … and customer facing systems, from web applications and CMS platforms to more complex software products. Your day to day will include troubleshooting issues, monitoring application performance, and working closely with the development team to tackle trickier technical challenges, deploy updates, and continuously improve the systems.As the team doesn’t currently have a dedicated testing function, you’ll also get … hands on with testing (integration and regression) when needed, helping ensure everything runs smoothly and reliably. You’ll use your experience to create clear, user-friendly support documentation too, like guides, FAQs and incident reports.They’re looking for someone with experience supporting software or CMS-based products, ideally with some exposure to software testing and a collaborative More ❯