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IT Helpdesk Manager/IT Support Team Leader (Software) - Telford

Telford, Shropshire -
Redrock Consulting Ltd
Keywords: IT, Technical, Helpdesk, Support, Manager, Team Leader, ITIL, 1st Line, 2nd Line, Application Support... Suitable candidates will be highly organised, with excellent communication, planning, time management and customer handling skills... Monitoring quality of support calls, call logging and escalations for continuous improvement of response and resolution times... Additionally, experience...
Salary: £30000 - £35000 per annum + Bonus + Benefits
Posted: 5 hours ago