Customer Service Desk Shift lead
- Hiring Organisation
- Robert Walters
- Location
- West Drayton, Middlesex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £40,000 - £47,000 per annum
service background and previous supervisory or team leadership experience to lead a small team of up to seven people within a fast-paced Service Management environment. You'll be responsible for ensuring exceptional customer service, supporting and developing your team, and overseeing the smooth running of each shift. This … bring? Previous experience within a customer service, contact centre or service desk environment. Experience in a Team Leader, Supervisor, Shift Lead or similar people management role. Excellent communication and stakeholder management skills. The ability to prioritise workloads and make decisions in a fast-paced operational environment. ...