closely with cross-functional stakeholders across business services, IT, and external partners. Manage relationships and performance of external suppliers and third-party vendors. Ensure adherence to governance frameworks, project management methodologies, and compliance requirements. Conduct regular reporting and communication with senior management and stakeholders on progress, risks, and issues. Facilitate workshops, negotiations, and communication sessions with business users … environment. Proven track record of delivery across all stages of the project lifecycle (initiation through to closure). Strong Quality Assurance and Quality Control experience within project delivery. Exceptional stakeholdermanagement, communication, negotiation, and facilitation skills. Demonstrated ability to manage external suppliers and project resources effectively. Desirable: Professional certifications such as PRINCE2, PMP, or MSP. Experience with Agile More ❯
cases from initial report through to resolution. Work closely with MoD engineering and project teams, ensuring effective communication and technical support. Coordinate with internal resolver groups and provide senior management briefings. Oversee logistical and technical arrangements for service visits, ensuring efficiency and compliance. Support documentation creation, trend tracking, and process improvement initiatives. Provide training to 1st and 2nd line … support staff, and assist with onboarding of engineers. Assist in launching new government services and delivering minor projects as required. Ensure sufficient spares management and procurement in line with operational needs. Technical Service Manager Requirements: Royal Navy technical communications experience across COMSAT, MILSAT, MNE, and Message Handling. Technical knowledge of electrical/electronic systems, IT networking, and satellite communications. … land and sea. Ability to hold or obtain DV Security Clearance (essential). Strong problem-solving skills, able to prioritise and make independent decisions. Excellent communication, customer focus, and stakeholdermanagement abilities. ITIL knowledge advantageous. Flexible approach with willingness to travel. Why This Role? Opportunity to play a key part in supporting UK Government operations. Work on high More ❯
cases from initial report through to resolution. Work closely with MoD engineering and project teams, ensuring effective communication and technical support. Coordinate with internal resolver groups and provide senior management briefings. Oversee logistical and technical arrangements for service visits, ensuring efficiency and compliance. Support documentation creation, trend tracking, and process improvement initiatives. Provide training to 1st and 2nd line … support staff, and assist with onboarding of engineers. Assist in launching new government services and delivering minor projects as required. Ensure sufficient spares management and procurement in line with operational needs. Technical Service Manager Requirements: Royal Navy technical communications experience across COMSAT, MILSAT, MNE, and Message Handling. Technical knowledge of electrical/electronic systems, IT networking, and satellite communications. … land and sea. Ability to hold or obtain DV Security Clearance (essential). Strong problem-solving skills, able to prioritise and make independent decisions. Excellent communication, customer focus, and stakeholdermanagement abilities. ITIL knowledge advantageous. Flexible approach with willingness to travel. Why This Role? Opportunity to play a key part in supporting UK Government operations. Work on high More ❯
