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2nd Line Engineer (CCS - MVER)

Bracknell, Berkshire -
Vodafone
Undertake provisioning activities on the following technologies: Cisco ICM, Call Recording, Periphonics NIVR, ensuring all service level agreements are adhered to and customer orders completed... - Ensures that the Data Protection Act is adhered to through maintaining confidentiality... PERFORMANCE METRICS (RELATE TO ACCOUNTABILITIES ABOVE) - Meeting Customer SLA requirements... 3rd Party Suppliers -...
Posted: 11 days ago