Support Analyst
- Hiring Organisation
- Mastek
- Location
- Warrington, Cheshire, UK
- Employment Type
- Full-time
description: Support Analyst Location: Leeds or London, UK (3 days in office) SC Cleared: Not Required Job Type: Full-Time Relevant Experience: >5 Years Role Purpose The Service Analyst will provide day-to-day operational support across key Digital Delivery Hub services, ensuring incidents, service requests … role is an essential part of the live service function, helping maintain strong controls, clean reporting, and smooth operational flow. Key responsibilities: Incident & Request Support Monitor incident and service request queues (ServiceNow), ensuring timely triage and assignment. Support the Service Manager in coordinating responses across Gateway Forms ...