4 of 4 Support Analyst Jobs in Cheshire

SQL Applications Support Analyst SQL Applications Support Analyst - SQL/T-SQL, Salesforce, SaaS, Workday, Azure, Splunk, Automation, CRM, ERP, ITIL, Agile, Jira, Confluence, Elastic Stack - Hybrid (Warrington) - to £45k + good bens My client has an urgent need for an experienced Applications Support Analyst to join a specialist team supporting a range of … new and heritage applications across the Enterprise. The focus of the role is an Applications Support rather than IT Infrastructure. Experience of working in this capacity is essential. Applications Support Analyst Role and Responsibilities :- Provide technical triaging and 2nd line applications support across the business - Ensure that the correct priority and severity are assigned to all … resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal stakeholders to re-assign faults and issues where necessary Applications Support Analyst Skills and Experience: - A demonstrable track record in an Applications support role focussed on IT applications software rather than IT infrastructure - Solid experience of using SQL More ❯

Application Support Analyst £31,671 - £35,700 per annum Chester - Agile Full time Permanent About You We are seeking a highly motivated IT Application Support Analyst for a position which plays a key role in ensuring the Association maximises the benefits of their ICT investment through the support, training and on-going development of Muirs … delivering new IT business systems and transformational business change to the Association. You need to be a customer-focused individual, able to work with minimal supervision to deliver application support on the latest technologies and systems. The main responsibilities will include: Providing first- and second-line customer support for Muirs core business systems, including but not limited to … enable process changes to be implemented in Muirs business systems in a professional and timely manner Lead on testing new technology and cyclical system upgrades Provide low level SQL support and troubleshooting Being a Champion for BTT, digital working and mobile technology across the Association Providing training and materials on system changes and new technology solutions Working with staff More ❯

people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. We are recruiting for an Application Support Analyst who will be responsible for providing advanced technical support for Gray Dawes operational products. The role ensures the smooth operation of our global travel technology. This … hybrid working pattern (3 days in the office and 2 days at home) which will be available after successfully completing your probationary and training period. What You’ll Do Support the business in achieving company & departmental SLAs & KPI’s. Provide expert-level technical support to resolve complex application issues escalated from 1st and 2nd line support teams. … and report bugs, ensuring the delivery of high-quality end-product to customers. Create internal and external knowledge base articles that will be used to assist customers and other support team members. Evaluate and escalate technical or customer related issues to internal stakeholders through timely communication of system issues and faults, ensuring the business is kept well informed and More ❯

problem solving? Are you a tech savvy, customer service professional or administrator who loves staying organised and making sure customers walk away smiling? Were recruiting a Front Desk Product Support Analyst a quick-thinking multitasker to be the friendly first face of our Product Consultant team. If you love learning new software, enjoy variety in your day, and … feel supported, confident, and satisfied. Working closely with our Scientific Product Consultants, youll help bring new systems to life from preparing documentation and coordinating logistics to providing hands-on support during rollouts. Youll be responsible for configuring software, setting up user accounts, managing permissions, and fine-tuning workflows. When issues pop up, youll log and triage them quickly, troubleshoot … where you can, and escalate anything complex to our specialist teams. Youll also manage our e-learning platform, track user progress, support virtual training sessions, and even lend a hand with product demos, proposals, and capturing customer requirements during the pre-sales process. We are looking for experience in a customer support, technical support, or software-focused More ❯