Jobs 1 to 2 of 2

Service desk support analyst

Own and progress call queues and support tasks, ensuring timely resolution within SLA... Continually feed into the development of Request fulfilment, Incident and Problem management processes... Good working knowledge of Microsoft Windows 7 Enterprise. Microsoft Windows 10 exposure desirable. Active Directory. Microsoft Office 2010/13 Professional. Microsoft Outlook & Exchange. LANDesk...
Essex -
Edward Carter Solutions
Salary: £25,000 per year +
Posted: 2 days ago

Helpdesk / Support Analyst - Windows, MS Office, AD, Citrix

You will be part of the 15 person IT Service Desk / Helpdesk providing 1st and 2nd line remote support to users on MS Windows, Office, Active Directory, Citrix, Mobile Devices and other bespoke applications... Investigating Technical issues with PCs, Laptops, and Citrix Thin Clients... Following the Major Incident Management Process.....
Colchester, Essex -
Information Technology Services
Rate: £15 - 18 per hour
Posted: 4 days ago