Job Description SupportAnalyst - (applications/SQL) SupportAnalyst, 2nd Line Support, SQL, Application Support, Finance, Accounting SupportAnalyst (Business/Software Applications): Do you have an background in supporting business applications or software? Do you have a broad technical skill set but looking to be re-trained in new technologies and … a range of software applications and customers? The role can lead to a position as an Implementation consultant or perhaps in development within the business. About the role: The SupportAnalyst/Consultant role will be office based in the Milton Keynes office, supporting customers using the company's software, in a 2nd line support role, building … gain exposure to a diverse array of technologies, and gain some internal training and development please apply. You will be given the opportunity to learn and progress to a Support/Implementation Consultant and make an impact with their software product capability. Langland Consultants acts as an Employment Agency/Business with regards to this vacancy. As an Equal More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom
REDTECH RECRUIT
A fantastic opportunity for a Technical SupportAnalyst to join a leading software provider within the higher education and events sector. This organisation develops solutions used by hundreds of institutions worldwide, helping them streamline operations and enhance the experience of their users. As part of the team responsible for ensuring customers can successfully adopt new software releases, you … in delivering smooth upgrades, maintaining system integrity, and supporting clients with mission critical deployments. Location: Milton Keynes Salary: Up to £40,000 per annum plus benefits Requirements for Technical SupportAnalyst Strong technical proficiency with database systems such as SQL Server, MySQL, PostgreSQL, or Oracle Understanding of client and server environments including backup and restore processes, database cloning … Azure is beneficial Methodical approach to planning migrations or upgrades with clear rollback procedures Strong documentation habits including runbooks, checklists, and configuration notes Ability to maintain structured processes that support clear communication with customers and help meet SLAs Ability to identify risks early and propose mitigation strategies Strong troubleshooting and problem solving skills including data validation, testing, and post More ❯
Milton Keynes, England, United Kingdom Hybrid/Remote Options
RedTech Recruitment
A fantastic opportunity for a Technical SupportAnalyst to join a leading software provider within the higher education and events sector. This organisation develops solutions used by hundreds of institutions worldwide, helping them streamline operations and enhance the experience of their users. As part of the team responsible for ensuring customers can successfully adopt new software releases, you … delivering smooth upgrades, maintaining system integrity, and supporting clients with mission critical deployments. Location: Milton Keynes - hybrid Salary: Up to £40,000 per annum plus benefits Requirements for Technical SupportAnalyst Strong technical proficiency with database systems such as SQL Server, MySQL, PostgreSQL, or Oracle Understanding of client and server environments including backup and restore processes, database cloning … Azure is beneficial Methodical approach to planning migrations or upgrades with clear rollback procedures Strong documentation habits including runbooks, checklists, and configuration notes Ability to maintain structured processes that support clear communication with customers and help meet SLAs Ability to identify risks early and propose mitigation strategies Strong troubleshooting and problem solving skills including data validation, testing, and post More ❯
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and … satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered … effectively and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and More ❯