3 of 3 Support Analyst Jobs in Milton Keynes

Workday HRIS Support Analyst We're looking for an IT Systems Support Analyst who will be looking after our clients Workday HR & Payroll platforms. We are looking for someone who loves problem-solving, how systems work, and enjoys supporting people to get the best out of technology. This is an exceptional opportunity to become an SME … where your ideas will be valued, your skills will be developed, and your work will make a real impact. You'll play a key role in the administration and support of the Workday platform, alongside other core business systems, ensuring stability, accuracy, and excellent end-user experiences. Comprehensive training and ongoing support will be provided, and we would … applicants with exposure to other HRIS platforms. What You'll Be Doing Assisting in the day-to-day administration and support of Workday and other core business systems. Responding to and resolving helpdesk queries and incidents. Supporting testing, configuration changes, and rollout of system updates and enhancements. Working closely with internal teams to understand requirements and implement solutions. Preparing More ❯

Used Car Sales Support Data Analyst Location : Home based, with a requirement for 3 full days per week at Audi, Milton Keynes (reasonable travel expenses reimbursed) Salary : Up to £37,500 per annum + benefits Contract : Permanent, Full time Reports to : Audi Used Car Programme Manager About Us We are DEKRA Automotive, part of a global organisation employing … industries. We are proud to partner with Audi UK in supporting their Used Car Team with performance monitoring, data insights and strategic reporting. Role Purpose The Used Car Sales Support Data Analyst will play a key role in providing accurate, timely, and insightful reporting and analysis to support the Audi UK Used Car Team and Retailer Network. … Manager to develop, evolve, and improve project insight reporting. • Ensure project administration is completed accurately and reliably. • Monitor and analyse performance reporting, identifying trends, risks, and opportunities for improvement. • Support monthly operational reviews with clear, actionable insight. • Collaborate with the Audi Used Car Process and Reporting Manager on projects and programmes, ensuring alignment and consistency. Person Specification Essential Skills More ❯

Service Desk Analyst 3 months - extensions Milton Keynes - x5 days onsite £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and satisfaction. … The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered effectively … and efficiently and within the required SLA. Responsible for assigning the correct impact and urgency of incidents and requests. Engage with all support teams to deliver resolution of incidents and ensuring customer satisfaction. Own incident resolution throughout local subsidiary with input from headquarters and 3rd party providers. Manage multiple work channels, ensuring each work queue is maintained and appropriate More ❯