IT Support Analyst
- Hiring Organisation
- Proactive Appointments
- Location
- Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 per annum
Support Analyst Milton Keynes, Buckinghamshire, England Permanent £35k per year + BonusWe are looking for a well-organised and proactive 1st/2nd Line IT Support Analyst to join our team. Key Responsibilities: Manage and prioritise IT support tickets using Jira. Respond to and resolve … user incidents and service requests. Provide 1st and 2nd line technical support across hardware, software, and systems. Escalate complex issues where required and maintain accurate ticket updates. Requirements: Experience in 1st and/or 2nd line IT support. Strong working knowledge of Jira. Excellent organisational and communication skills. Ability ...