Jobs 1 to 2 of 2

Technical Customer Support Analyst

Peterborough, Cambridgeshire -
Cooper Lomaz Recruitment Ltd
Take ownership of all assigned incidents and manage through to successful resolution Ensure correct hand over or escalation to appropriate third line or 3rd party support providers if unable to resolve Monitor all assigned tickets and ensure they are dealt with within the Service Level Agreement Deal with customer issues...
Salary: Competitive Salary & Benefits
Posted: 2 days ago

Service Desk/ First Line support Analyst / call logger

Peterborough, Cambridgeshire -
Global Technology Solutions Ltd
Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements... * Escalate potential service issues initially with Team Leader/Service Desk Manager /Service Delivery Manager. As a 1st Line/ Service Desk/ Remote Support Analyst / Call Logger you must have the...
Rate: £11 - £13 per hour
Posted: 4 days ago