3 of 3 Support Analyst Jobs in Sheffield

Digital Systems Support Analyst Location: Chapeltown, Sheffield (Office-based, 9am5pm) Contract: Full-Time Company: Alcium Software Salary: £22,000 Start Your Career in Data, Systems & SaaS Technology Were looking for a motivated Digital Systems Support Analyst to join a friendly, close-knit team working … excellent opportunity for someone starting their career in technology, data, or digital systems . Youll gain hands-on experience working across delivery, support, and data functions, helping build and improve the systems our clients rely on every day. If youre curious, detail-focused, and eager to learn, this role ...

Application Support AnalystSheffield + Hybrid working (2 office, 3 home)Up to £45,000 Your new roleThe Applications Support Analyst will play a key role in supporting and enhancing business-critical systems across the group, including Microsoft Dynamics 365 Business Central, Microsoft 365, and Power Platform technologies. … supports the effective operation of IT applications, ensures timely resolution of issues, and contributes to the continuous improvement of systems and processes. ResponsibilitiesDeliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)Investigate, troubleshoot and resolve incidents and service requests ...

Role Description Technical Analyst Role Provide Level 2 (L2) operational support for existing Identity & Access Management systems, with a focus on Microsoft Identity Manager (MIM) and related integrations. You'll handle incident triage, service restoration, monitoring, and problem management, using SQL and .NET knowledge to diagnose issues … work with L3/engineering teams on fixes. Key Accountabilities: Own L2 support for MIM Sync and MIM Service in production and non-production environments. Triage and resolve incidents: analyse logs, identify failure points, restore service within agreed SLAs. Monitor scheduled sync/provisioning jobs; manage reruns, stuck requests ...