Jobs 1 to 15 of 16

1st Line Support Analyst

Leeds -
Quantica Technology - London
Ideally you will have 2 years experience of working in an IT Service Desk environment, including direct experience in a 1st line and 2nd line support role an experienced Service desk and have experience of desktop upgrades and/or migrations with the ability of deploying Group Policies and Active Directory...
Salary: £14000 - £16000 per annum
Posted: 10 days ago

Service Desk Analyst / 1st Line Support Analyst

Halifax -
Quantica Technology - London
You will have experience of the resolution and escalation where applicable of 1st line support issues, have experience of Microsoft experience and ideally of ITIL. You will have knowledge and experience of customer services practices and call logging software (Service Desk Plus software desirable), have excellent communication skills and telephone...
Salary: £18000 - £21000 per annum
Posted: 24 days ago

Support Analyst/Financial Application Support - Bradford

Bradford, West Yorkshire -
Fruition IT Resources Limited
RESPONSIBILITIES: Provide 2nd line application support of the various financial/SQL based applications. Investigate and seek to resolve service delivery issues and customer complaints whilst ensuring that service improvements are identified... Knowledge of one of the following applications - Agresso, Service-Now, Maximiser and any other SQL based applications. Knowledge of...
Salary: £25000 - £32000 per annum + Benefits
Posted: 1 hour ago

Support Analyst / 1st / 2nd Line Support / Leeds / West Yorkshire

Leeds, West Yorkshire -
AMsource Technology
The main responsibilities of this role will involve you working as part of a dedicated team who is relied up on as the first point of contact for logging incidents and service requests received via phone, email, intranet/internet or through pro-active system monitoring and where possible resolve on...
Salary: From £20,000 to £25,000 per annum
Posted: 2 days ago

IT Support Analyst - Wakefield - £25k

Wakefield, West Yorkshire -
CV Screen Ltd
Skills Required - The IT Support Analyst will ideally have the following skills / qualifications: - Previous experience of 1st and 2nd line support - Solid infrastructure and networking support skills - Any experience for ERP or MRP systems would be highly desirable - Who would the role suit?... - Keywords - ERP Support / MIS / BI / Business Intelligence /...
Salary: Up to £25k plus benefits
Posted: 3 days ago

Contract Desktop Support Analyst - Leeds

Leeds -
Interquest - IQ ERP
Skills to include: Windows 7 / Windows XP, basic Active Directory administration, Office 365, Deployment, Incident Management tools. This role requires a professional individual who has is customer facing and can work on own initiative to managing a ticket stack and prioritising where needed. You will be an individual with a...
Rate: £neg market rates
Posted: 13 days ago

Customer Support Analyst - Administration, Helpdesk, Insurance Sector

Halifax, West Yorkshire -
4it Recruitment Ltd
An opportunity has arisen within a major software house within the insurance sector, as through continued growth they are looking to hire a Product Support Analyst to join their customer technical support team. The Product Support Analyst will be responsible for providing effective and reliable support for customers within the...
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: 6 days ago

IT Support Analyst - Leeds

Leeds, West Yorkshire -
Fruition IT Resources Limited
Fruition IT is working with a global company looking to hire a new IT Support Analyst to support internal customers based in Leeds. The role will cover 1st and 2nd line support (desktop) within a modern MS environment supporting over 600+ users and three sites in the UK. IT Support...
Salary: £20000 - £23000 per annum + Bens
Posted: Yesterday

Support Analyst

Leeds, West Yorkshire -
set2recruit
My client is looking for Essential: - Understanding of ITIL (Foundation qualification is desirable) - Experience of using Service Management software and tools for incident and problem management. - Experience of using Enterprise and Application Monitoring tools such as Hyperic or HP BTO/OpenView. - Experience in Windows Server 2003 application management. - Experience in...
Salary: From £19,000 to £24,000 per annum
Posted: 3 days ago

Application Support Analyst

Leeds, West Yorkshire -
set2recruit
Are you an experienced Application/ Services support analyst? Or have 3 rd line support experience with a desire to move into application/services web analyst role? Building on previous support experience you will be familiar with Incident and problem management tasks according to defined processes in order to resolve client...
Salary: From £0 to £35,000 per annum
Posted: 3 days ago

1st/2nd Line Technical Support Analyst/IT Technician - Leeds

Leeds, West Yorkshire -
Mortimer Spinks
My client is looking for a candidate with proven commercial experience providing 1st/ 2nd Line remote helpdesk and some face to face IT support as well as experience working to SLAs. Responsibilities will include supporting both hardware and software in a Windows and VMware environment. You will possess the following...
Salary: £20000 per annum
Posted: 2 hours ago

IT Support Analyst X2 positions

West Yorkshire -
OSM Ltd
May participate in release/regression testing of proprietary applications... Good understanding of common desktop operating systems, software and hardware products such as Windows XP, Outlook, Internet Explorer, Office 2003/2010, Dell PCs/laptops, and network printers required... Bachelors or Technical degree in Computer Science/Business preferred. Microsoft Certified Professional, Network +...
Salary: £20k - 25k per year
Posted: Yesterday

Senior Citrix Support Analyst (CCA/MCSE)

Leeds -
Capita - ITIN
Skills/experience required: * Extensive Citrix support experience in an Enterprise 1000+ User Community environment, preferably CCA qualified. * Strong Wintel support (Windows Server 2003/2008/2012 & Active Directory) experience in an Enterprise 1000+ User Community environment, preferably MCSE qualified... * Experience with Storage and Virtualisation tools, such as NetApp and VMware is...
Salary: £35000 - £40000 per annum
Posted: 24 days ago

2nd Line Application Support Analyst - West Yorkshire - £34k

West Yorkshire -
People Source Consulting
Operating within an ITIL environment you will pro-actively support around 3000 staff across the UK, ensuring the highest level of efficient service, using route cause analysis to identify and solve problems and issues... -Experience of using Application support tools such as Hyperic or HP BTO/Openview. -ITIL environment (Desirable) -...
Salary: £28000 - £34000 per annum + Pension + Bonus + Benefits
Posted: 3 days ago

IT Senior Support Analyst

Leeds -
Capita - ITIN
To provide 2nd/ 3rd line technical data infrastructure support, to meet, and endeavour to exceed, SLA requirements. Participate in Project Work, as required, to deploy, support and manage the predominantly Cisco data environment. To support VPN, LAN and WAN Technologies... Solid Experience in the following :- 'CCNP - Cisco Certified Network Professional /...
Salary: £35000.00 - £40000.00 per annum + benefits
Posted: 3 days ago